Martha Brook Omdömen 

1 711
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had seen the advent calendar advertised for previous years and thought they looked amazing and decided this year would purchase one even though at the time the theme was a closely guarded secret bu... Se mer

Betygsatt 5 av 5 stjärnor

Martha ran a session on growing on Instagram. What an evening! I'm not the huge fan of online events, but Martha made the event extremely engaging. A natural story teller, she was honest about the ha... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely incredible customer service. I’d been chatting on WhatsApp for a few days last week to organise a last minute custom guest book for an event. The package arrived on time & was so gorgeous... Se mer

Betygsatt 2 av 5 stjärnor

Having bought excellent items from Martha in the past. Narrowly missing her signature 24 days item last year and contacting them several times since I am extremely frustrated to see that the limited s... Se mer

Företaget har svarat

Företagsinformation

  1. Pappershandel
  2. också i
  3. Leverantör av företagsgåvor
  4. Pappersgrossist
  5. Papperstillverkare
  6. Pennaffär
  7. Presentbutik

Skrivet av företaget

The home of delightfully individual stationery to uplift, inspire and empower. Worldwide shipping. Fast delivery. Shop online today.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 711)

17 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Sadly, disappointed

Honestly, for $170 I expected more from the 24 Days Of Stationery Advent Calendar. It was a sacrifice to buy and I’m very disappointed. There were like 10 total cards, a small notepad, a small to do notepad, a few pens, and a few bookmarks.
I was expecting quite a bit nicer and more for the price point. If it had been $60 the items included would have been reasonable.
Disappointed to say the least.

17 november 2025
Omdöme utan inbjudan
Logotyp för Martha Brook

Svar från Martha Brook

Thanks for your feedback and of course we will take this into consideration for next year. We source our materials and contents and make our Advent Calendars in the UK, which I hope you can appreciate is very expensive, especially as many of the items are also designed by us. There are 3 personalised items, as well as the calendar lid itself. And we have a mix of metal items inside and pure stationery such as notecards, postcards and Christmas Cards designed by us. We also get a lot of great feedback about the content.

Betygsatt 5 av 5 stjärnor

Stunning diary ✨

I ordered this for myself & I forgot I got it gift wrapped. When it arrived I was so pleasantly surprised, stunning diary & loved the ability to personalise it

1 november 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor customer offer?

Having bought excellent items from Martha in the past. Narrowly missing her signature 24 days item last year and contacting them several times since I am extremely frustrated to see that the limited stock sold out during the Amazon network issue. The email from Chris said sorry - try again next year. Now having spent too long in UK Retail industry seeing insufficient stock, causing a lottery of purchase like pop concert tickets, being told to wait is a very poor service! So for me I won’t be buying from this company again.

20 oktober 2025
Omdöme utan inbjudan
Logotyp för Martha Brook

Svar från Martha Brook

Hi Pedro, thank you so much for your review and I'm sorry to hear of your disappointment.

I'm so sorry to hear you missed the chance to get your hands on one of our 24 days of stationery advent calendars. We launched these in May on our emails and across our social media and further released a very small amount of remaining stock in October, which is always offered on a first come, first served basis.

Unfortunately the AWS outage occurred during our release in October, which meant that our email provider was affected and our emails were trickling through to customers on that day. We can only apologise for how frustrating this must have been, it's not an experience we hope to give our customers.

The advent calendar is designed in-house by our product developer and each one is assembled and personalised by hand by our team, therefore we can only make a certain amount each year, which we evaluate annually.

We have now implemented a waitlist for customers to sign up to should they wish to be the first to hear about the 2026 release, and we encourage customers to be a part of this to avoid missing out in the future.

If we can be of any further help, please do let us know.

Best wishes,
Christie at Martha Brook

Betygsatt 5 av 5 stjärnor

Beautifully made diaries

Easy to select what I wanted and to order. Beautifully made item and a pleasure to use. Returning as I purchased last year for the first time and was delighted with the product.

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delighted with the mid year diary that…

Delighted with the mid year diary that I bought to give as a gift. I have purchased same for my own use past two years as great quality and so useful. My daughter was delighted to receive it and the personalisation is a lovely touch. Good company I recommend ⭐️

18 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

I have followed this company for many years on Instagram and finally had the perfect occasion to make an order! Fantastic customer service, emailed me straight away and kept me updated on the progress of my. Will definitely be ordering again in the future, such a beautiful product.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love it

Love it. Fast delivery and beautiful product. My partner saw my new notepad and bought one himself immediately after.

8 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely incredible customer service

Absolutely incredible customer service. I’d been chatting on WhatsApp for a few days last week to organise a last minute custom guest book for an event.
The package arrived on time & was so gorgeous. Really good quality. Very happy & would definitely use again. Thanks so much for helping this happen at short notice.

8 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wedding planner

Wedding Planner was lovely. Very pleased and communication was second to none. Would recommend.

24 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely

Enjoyable website from which to browse, lovely product, fast delivery.

16 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely journals

Last year, I received a personalized journal from Martha Brook as a gift and adored it! The wrapping was so beautiful and meticulous, and the product itself was high quality. When I needed a new journal, I knew I wanted one from here again and ordered the personalized vegan leather journal and am equally impressed! It's so beautiful and the perfect shade of pink ! Plus, international shipping was surprisingly fast, arriving in under two weeks.
Thank you, and I will definitely order from Martha Brook again!

14 juli 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Lovely but not real-world proof

The company are really lovely to deal with and they did a custom organiser for me. I was very pleased with it but the material cover quickly becomes stained. Mine has to live in my home office now because I can't bring a stained organiser into meetings with me. A pity, as it's very pretty but just not real-world proof.

16 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautifully crafted with care and excellence.

Martha Brook brought my vision to life of stunning journals that my participants loved. The design, print quality, and speedy delivery exceeded expectations — all at a great price. There's a spirit of excellence and personalised touch in everything they do, which I deeply appreciate. A trusted partner I’ll return to again and again.

28 mars 2025
Omdöme utan inbjudan

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