Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

`is it a scam? Order made 28 february and not received until today, 12 March. the name says "The MARK RYDEN Canada" but in fact package is shipped from mainland China. Their deleivery partner claimed... Se mer

Betygsatt 1 av 5 stjärnor

Chinese company, not Canadian as portrayed. I ordered two backpacks. One was okay and fit my needs. The other looked low quality compared to the product shot. I actually received two of the poo... Se mer

Betygsatt 1 av 5 stjärnor

The backpack I ordered (Navarro, 17 inch) is of utterly poor quality. The left strap tore after approx. 6 months (fixed it at my own cost), and the zipper began tearing away after roughly a year. Of c... Se mer

Betygsatt 1 av 5 stjärnor

The company did not deliver the product and is not replying emails. Writing a review here to see if I can get their attention, otherwise I'll have no choice but to reverse the credit card charge. Th... Se mer

Företagsinformation

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Informationen kommer från olika externa källor

Mark Ryden Canada is proud to be a member of the Mark Ryden Brand, and we are dedicated to hand picking the very best section of the collection for our customers. We may be new to the family but we are already shaking things up. Our approach is to bring you the most stylish tech savvy backpacks and accessories period. We understand the landscape, our cities and schools and our only goal is to kit you out with the very best gear for your lifestyle. Our dedication doesn’t end there either. Here’s more good stuff. When we became an official authorized Mark Ryden representative, we took on a huge responsibility of being a part of an amazing team. With that in mind, we also wanted to shake things up a bit and really reach out to you, the people that buy our product and earn your trust. Moving forward, as we launch in Canada, we want you to know that when you purchase any Mark Ryden products, we will always have your "BACK" (no pun intended) and offer you complete customer support and return guarantees, along with super fast shipping from our Canadian warehouse along with full customer support. We will always get you your products as quickly as possible and if there are ever any problems with your order, we will work with you directly to immediately create a solution. We love what we do and we are grateful that you chose our products. In return, we hold ourselves to a higher level and are dedicated to always offering you the very best in tech savvy wearables, and customer experience. Thank You Mark Ryden Canada


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

232 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Super produit

Super produit, les matières, l'assemblage et les finitions sont top, les poches multiple sont très bien pensée, c'est assez incroyable pour un si petit sac

je vous le conseille

24 maj 2021
Betygsatt 5 av 5 stjärnor

I bought the bag for a Father’s Day…

I bought the bag for a Father’s Day gift for my partner but ended up giving to him early as his current work bag was falling apart. He’s absolutely in love with how much he can sit in the bag and how comfortable it is to wear, a great gift and a very happy guy.

21 maj 2021
Betygsatt 5 av 5 stjärnor

My New Favorite BackPack

I absolutely love the Infinity XL Rain! Its my new favorite bag I've ever had, I have gone through alot of bags throughout the years and this one is honestly the best quality one I've had and I had alot of fun exploring all the different storage compartments. Plus it's very comfortable on the back. Thank you so much for the bag (also, the shipping time was a week early and it shipped from Hong Kong cause they were out of stock in Toronto) The customer support was also amazing and answered all the questions I asked. (I used Facebook Messenger to contact them) Again, love the bag and was totally worth the money.

12 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer service was outstanding

Customer service was outstanding, so impressed by the quality of the bags as well. Way better than expected and really surprised at how quickly I received my order! Highly recommend Mark Ryden Canada and I will be ordering again soon!

12 maj 2021
Betygsatt 2 av 5 stjärnor

My bag came a little damaged

My bag came a little damaged. It looks great and feels great but has some damage. I sent an email to info @ markrydencanada.com

11 maj 2021
Logotyp för Mark Ryden Canada

Svar från Mark Ryden Canada

Hi Zuri

Thanks for the review. Regarding the damaged product, we did not receive any emails of the issue you had. Please contact us directly through our contact page.

We always resolve issues accordingly and in a timely manner.

Thank You
The Mark Ryden Canada Team

Betygsatt 5 av 5 stjärnor

Dolce rain bag

I bought the Dolce rain for my daughter. She loves it!!! She is using it for school.
Nice quality! We picked the pink color.

11 maj 2021
Logotyp för Mark Ryden Canada

Svar från Mark Ryden Canada

Thanks for the review. Enjoy your bag! ❤️

Betygsatt 2 av 5 stjärnor

long delivery time

long delivery time. bad contact possibility. Reply to emails after a week. Shipping from China. Return possibility catastrophic. Material quality mediocre, USB connections and cabling cheap, poor. No USB-C connection.

8 maj 2021
Logotyp för Mark Ryden Canada

Svar från Mark Ryden Canada

Im sorry you are not completely happy with your purchase.

-Unfortunately your delivery took a bit longer than usually to arrive so we want to apologize for this. Since we offer free express shipping we used the most cost effective express shipping that was available.

-I would like to disagree when you say we contacted you after a week, when in fact you emailed us on a Friday at 7:30pm EST time and we responded first thing Monday morning at 9:30am. We also like weekends off 😀.

-We have multiple fulfilment centres located around the world and according to which bag is ordered and the location of the shipping address is how we determine where we send our products from.

-Our return and refund policy is clearly stated, transparent and is available to read on the link provided below.
https://markrydencanada.com/pages/shipping-returns

-We use high quality materials for all our products, cables, zippers and straps. We also never mentioned there is a USB-C connection on our bags.

Again we want to apologize that you are not completely happy with your purchase and if there is anything else please contact us directly.

Thank You
The Mark Ryden Canada Team

Betygsatt 5 av 5 stjärnor

Perfect product

Perfect. Not too large, good size, very lightweight

4 maj 2021
Logotyp för Mark Ryden Canada

Svar från Mark Ryden Canada

Thanks for the review. Enjoy!!!🙌

Betygsatt 4 av 5 stjärnor

Disappointed cause was sent to me in London from China and not from Canada!!!...

Disappointed cause was sent to me in London from China and not from Canada!!!...
This means that the name still counting in terms of treatment for non Western citizens...

3 maj 2021
Logotyp för Mark Ryden Canada

Svar från Mark Ryden Canada

Thanks for the review. Unfortunately when sending products we use multiple fulfilment centres depending on your location and the most cost efficient shipping was sending it from our Eastern Asia location. Enjoy your bag!!😀

Betygsatt 4 av 5 stjärnor

Nice bag

Nice bag. Came fast as well.

28 april 2021
Logotyp för Mark Ryden Canada

Svar från Mark Ryden Canada

Thanks for the review. Enjoy!!🙌

Betygsatt 5 av 5 stjärnor

Great bag

Great bag, great quality. Compresses small. Expands big. Can't wait to travel with it.

13 april 2021
Logotyp för Mark Ryden Canada

Svar från Mark Ryden Canada

Thanks for the review. Enjoy! 😀

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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