OK Andrew, I'll oblige. 1) Our clients are very happy so they give good reviews when they can be bothered and we don't pester them. We don't lose clients in our demographic and have so few real competitors that we don't normally care about reviews. The sheer lack of reviews should indicate that we did not waste time/money paying or faking good ones, and the 'more Australian' review sites usually ask for proof that they are clients. Your geo-tag says you are from California and you may be using a VPN, but otherwise you need to put all this in context of the Australian market, where there are few serious platforms for people to trade Australian shares on their own HIN, with their own bank account. 2) You only need one log-in, as with that you can open the platform on the app and PC at the same time. In Australia, the ASX charges for its data, which is up to $20 p.m. for live prices alone. You can open up to 4 charts (on PC) on one screen, then open multiple tabs/screens, so the 'number of concurrent charts' is theoretically infinite. Currently, its just one chart on a single screen phone, but that's a size constraint issue, and in Australia, the only other serious platform doesn't have much of an app at all. 3) It is not for professional investors, just for Australian retail investors to trade the ASX. 4) As mentioned, the ASX charges up to $20 p.m. per user for live prices so we put our margin on top of the ASX data as our business model. It is about what TradingView charge, except you can't trade with an Australian HIN-based account on the ASX on TradingView. We are cheaper than any other true live-streaming platform that I am aware of in Australia that is HIN-based and does not keep the interest on clients cash, and still offers low brokerage. 5) We don't have a marketing department, instead we invest in our tech development team for building the features that people ask for. We shortened the length of the trial a while back. I don't know where you are picking this up from ie: 3/7/14, but happy to extend our trial to anyone that wants to review it properly, but we found that if someone hasn't worked out immediately whether we are better or cheaper for them, then we probably aren't going to convince them with any length of trial. 6) Depends on who you are comparing it to, how much that costs and whether it is an Australian platform for trading Australian shares or just 'everything in the whole world'. In Australia and in our segment there is only really us and Iress Viewpoint connected to one of the banks, and we don't trail them on price or product for ASX trading. We can't compare to CFD platforms as we aren't for CFDs. We can't compare to professional platforms as we aren't for professionals. But we are live-streaming the ASX for $45 a month with $5/0.02% trades on HIN where you keep your interest, and nothing competes with that in Australia! 7) Auto-patterns might come in the new year when we start pushing into AI and expanding our scanning tech (but that will probably make them obsolete anyway). We build our platform functionality based on client requests, and no-one has ever mentioned it before, so it hasn't been a priority. We already have many, many technical indicators, drawing tools and whatever, and it has been nearly a year since someone asked for a different one. 8) Paper trading/ FIFO - admittedly we didn't worry too much about the paper trading, still not sure what people would use it for. For real accounts we have a large number of those FIFO etc tools. Final words - If you are from California, or comparing us to a professional platform, please do us a favour and delete this - its like giving a bad review for sushi in a kebab shop. Always happy to be pointed out what we should develop next - if apples for apples - but "Underwhelming" sounds so outlandish in our segment that I assumed it to be fake. So if you are legit we would love your help to guide our development - but by email than via a review site.