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Personalised Night Sky Star Maps From Our US Website, Fast Delivery & US Support 7 Days a Week. Buy Your Personalised Star Map Gift & Customise online. Live chat, Freephone & Fast Email Reply Support
Avenue M 1820, 11230, Brooklyn, Storbritannien
2,5
21 omdömen
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dagum I got scammed from these people. Bought my wife a military anniversary gift and was charged monthly fees without being able to check my account. These people need to be sent to PRISON!!
The map was super cool it was just the wrong date. I had ordered it for my wife's birthday which was February 17, 1969 in Mt. Kisco, New York. The star map they sent was for February 17, 2026... So I was a bit disappointed to say the least. I sent an email after she opened it but did not hear anything.
I already rated them at a one and if there was a way to go lower I would. After not getting a tracking number until after the third time I asked for one now I've found out after speaking with the post office that my package was not delivered priority mail like this company had told me and like I had paid for and that's why a week later it still hasn't even been scanned in at the post office. They're a bunch of liars and scammers here, don't trust them
Svar från Mapsformoments
Thank you for your review, Jimmie. We’re ever so sorry there was an issue with the tracking of your order. We can see you’ve already been in touch with our team and that a solution was reached. We’ve also reached out to see if we can help further. If you could kindly check your inbox that would be most appreciated. - Kim, CS
Received email 17 Dec saying order has been shipped. Today is 24 Dec and it hasn’t arrived yet
Svar från Mapsformoments
Thank you for your review, James. We’re sorry to hear that your order hadn’t been received at the time of writing. We have an update and have reached out to you to assist further. - Kim, CS
Svar från Mapsformoments
Thank you for the review, Scott. We are very happy to hear you had a wonderful experience with us at Maps for Moments. - Julia, CS :)
I paid $60 for a wrinkled piece of paper without frame ... because it turns out that if you get it from the USA it doesn't come with a frame... however, on the page they put videos of the framed map but no visible clarification of this small but great detail... the package is cardboard, and it arrived all wrinkled... at least a plastic package or something more resistant would have protected it somewhat and I would have been able to frame it. Now i have just two week to find the gift for my aniversary. Lost of time, money and emotions.
Svar från Mapsformoments
Thank you for your review, Kenia. We’re ever so sorry to hear that your experience fell short of expectations and that you were expecting a frame with your order. We don’t currently offer frames on our USA website and sincerely apologise for any confusion that was caused. Our customer service team has reached out to you to ensure we find a solution as soon as possible. If you could kindly keep an eye on your inbox for our email that would be most aprpeciated. - Kim, CS
Well I got what I paid for I guess. I was just expecting it to be like a metal plaque or something instead of a piece of cardboard. That’s my only complaint. Other than that, it’s good
Svar från Mapsformoments
Thank you for your review, Gregory! We're glad to hear you were pleased with the map. Our Maps for Moments are printed on high-grade archival paper, designed to last — but we’re sorry if there was any misunderstanding about the material. We appreciate your feedback and will work on making that clearer in the listing. - Kim, CS
The shipment was a success and was received within the estimated time. The present was nice and looked exactly like I thought it would!
Would be nice if you add an option for a frame and glass for a bit more money. Also, live tracking of the package would also be great, as I couldn’t input the order number anywhere.
Svar från Mapsformoments
Thank you for your review, Borry! We're absolutely thrilled to hear that your map met your expectations and arrived promptly. Your feedback is incredibly valuable to us, and we’ll be taking it into account as we look for ways to improve our services in the future. - Kim, CS
Svar från Mapsformoments
Thank you for your feedback, Dan. We’re truly sorry that the customer service you received didn’t meet your expectations. We have familiarized ourselves with your case, and a member of our team will be reaching out shortly to address your concerns and resolve the issue. - Kim, CS
Prompt delivery, beautiful product … exactly what I was hoping for.
Svar från Mapsformoments
Thank you for your review, Heather. We’re over the moon to hear that you are so pleased with your night sky gift! We take great pride in the presentation of our maps and are always happy to hear when they are well received! - Kim, CS
It was a fast and easy process. The star map came out beautiful!
Svar från Mapsformoments
Thank you for your review Gina! We are pleased to hear you are over the moon with your Maps For Moments gift and are thrilled that you found the process easy to follow! - Kim, CS
Svar från Mapsformoments
Thank you for your review. I am so glad that you agree when we say a night sky poster is a great personalised gift idea! - Kim, CS
They dont come with frane and the background i havw ordered is completely different from whats printed .not worth the money
Svar från Mapsformoments
Thank you for your review Dheeksha. Sorry to hear that you are unhappy with your order and that the background is not what you had expected. I can see that you opted for the midnight-blue map and have checked the PDF version of your order to confirm that was generated for you. If an error has happened during the printing process, we're more than happy to look in to that. A member of our customer service team will be in touch shortly to see how we can assist. - Kim, CS
I got it for my boyfriend, he absolutely loves it. It came super quickly in the mail and I had issues with it being bent or not in perfect condition.
Svar från Mapsformoments
Thank you for your review. We truly do believe that personalising a night sky poster for a loved one is one of the most special gifts to give, and so I'm so pleased to hear that you agree! - Kim, CS
Svar från Mapsformoments
Thank you for your review Chuck and for personalising your night sky poster with us! - Kim, CS
The website was easy to navigate. I received my print quickly. It was a Christmas present for my mom and she went crazy over it!
Svar från Mapsformoments
Thank you for your review Keri. I'm so thrilled that we managed to exceed your expectations, and that you were happy with everything here at Maps For Moments, from delivery speed to the gift itself! - Kim, CS
Svar från Mapsformoments
Thank you for your review Joelyn. I'm thrilled to hear that we were able to resolve your queries quickly and successfully, and I hope that your night sky registration experience was a good one all round! - Kim, CS
It was absolutely perfect until i looked down and my son birth year was wrong.According to the map my son isnt even born yet..I wonder now is his star map correct since the year is wrong.
Svar från Mapsformoments
Hi Michelle, thank you for your review! As the Earth completes one full orbit of the Sun in each year, this means that the Earth will be in the same position in the sky each year on the same date (Jan 1st 2010, 2011, 2012...). This allows us to accurately generate how the night sky will appear on dates in the future, as the sky will look the same each year if viewed on the same night and from the same place. If you need to make a change to your star map, please feel free to get in touch with one of our advisors who will be happy to help with this :) ~Ryan T
The shipping was very fast, however, there’s a little black dot right on the picture.
Svar från Mapsformoments
Hi Jessica, thank you for your review. We're glad to hear that your order arrived so quickly, however I'm sorry to hear about the printing error on this. We always want our customers to receive their star maps in perfect condition so if something looks amiss on this then we're happy to investigate and have a replacement map sent out to you as soon as possible. A member of our team will be in touch shortly to help organise this for you :) ~Ryan T
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