ManyChat Omdömen 

They are very kind and are always willing to help out anyone that’s in need of help with promotions

ManyChat has truly helped my business SO MUCH. I've been able to grow my newsletter to over 30k subscribers in less than a few months because of their automations. I've also been able to communicate with my audience so much more than I'd be able to without them and it's been a huge help to provide my audience with more value! I recommend them to everyone!!

So cute & funny

Every month I can't believe such an amazing tool that works without any bugs or issues costs this little! I simply live Manychat

Terrible solution, doesn't work on Zapier, no documentation and to find out you have to pay a full subscription.

Clunky interface and very hard to connect everything so it actually "starts" working.

I don't recommend this, a product build with little care and usability.

Instagram sequences do not even work. Cannot like comments. Give weird error codes that are not solveable.

Unbelievably bad UI. How does this company make so much money?

Manychat is a very powerful tool, especially when one integrates with other software. It is not only easy and user friendly, the automation helps businesses improve sales and reduce the costs. What else would a small business need?.

I would highly recommend this platform.

No refund attention.
After I request them a refund for duplicate service (I did not use one of them), they refused to give me a refund. Very unethical.

Do not risk your money with this app.

Every single time I'm impressed by their Customer Support.
Exactly what I wished all tech companies had.

Thanks a lot for always being there when I have questions/ need support!

Unacceptable service! The SMTP email sending feature has been down for over 10 days, completely crippling our business operations. Despite the prolonged outage, we haven’t received any updates, fail reports, or even an offer for a refund.

We rely on this functionality for critical sales processes, and the downtime has cost us thousands of euros. The lack of communication and accountability from the team is incredibly frustrating.

If you’re looking for a reliable service, I’d recommend looking elsewhere. This experience has been nothing short of disastrous.

terrible support, terrible service.
I kept paying manychat even though I can't access my account.
I can't even access support because their website doesn't work.

Manychat looked like it was going to be the solution to my problems. However, I was wrong. Instagram kept sending me notices that it was sensing automation which is against their policies. I went to manychat support and it said to refresh permissions which I did several times. Well finally my account on Instagram was suspended. I don’t run any other automations to the account. I contacted Manychat once more for assistance and they sent my refund. No explanation. No justification. Just sent me the refund and said thank you for your business. All over the help pages and FAQs, It states that manychat and Meta play well. That they are permitted. If this were true, why was my account disabled. An account that I’ve been growing for over 10 years.

You literally can't send them an email for support unless you're paying for the pro plan. And finding a free support ticket is even harder, try learning what having a free tool means from Capcut or Canva.

Very disappointed about service.
Take always few days or weeks to get answer (yes : i said weekS).
Moreover, a bug happened to Facebook and Manychat did'nt send any notification from their customer to wrote them it. During this time, i spent 150$ on ads each days during 6 days. I contact them to ask about the issue.
Of course, no refund, no gesture commercial.
So at the end : they don't took any responsibility (even if they didnt send any email)

Incredible, revolutionary, multi-purpose and GENIUS tool. I love you Manychat. Thanks for existing.

Супер, дуже вдячна за безкоштовну можливість українцям користуватись вашою програмою!

Para mi ha sido la mejor app para automatización de IG!

Erspart mir sehr viel Zeit!

I run AI Automation Agency for different industries, and usually I don’t leave reviews.

But when I saw 3,8 average here, I was shocked. Like, what you guys consider as a 5-star tool then?

Manychat is the only tool that I can fully rely on in our agency. We use about 10 different chatbot building and automation tools and Manychat is the most reliable one. And I am grateful the price is still low, because they can easily double it for everything they provide for users.

Someone wrote about bad customer experience. We use Manychat at so many cases, but besides the fact that everything is working great (without any bugs at all, really), the customer support has answered us in working 1-3 days when we had some questions about extended functionality. This is hella good timing believe me. And they really do care about your issue, not just throwing the solution out and going home.

If you are choosing between Manychat and something else with similar functionality, choose Manychat. You will not regret. And even if you do, you probably lack some skills that you need to learn (sorry but its true).