Took five attempts to get an answer from them after they had my device for a week, they reduced the price and i requested it be returned that took another three days and on top of the excessive post... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Worse company to sell your used stuff to. Go for other companies, there business practices are awful and anti-consumer. They want to operate like subscription based platform. Not at all useful. Woul... Se mer
Företaget har svarat
Love the easy, straightforward process in selling my old device. One thing I think could be improved is the device self-assessment process. I wish the calculation considers overseas device factor... Se mer
I was pleasantly surprised to discover that refurbished devices can be both affordable and in pristine condition! The device I received matched the description perfectly and even came with a genuine c... Se mer
Företagsinformation
Skrivet av företaget
At ManMade Cycle, we operate under the guiding principle that every device deserves a second chance! In our contemporary digital landscape, the sustainability of technology is not just a luxury but a necessity. That's why we've dedicated ourselves to the responsible and efficient rehoming of high-demand gadgets like MacBooks, iPhones, iPads, and Windows PCs, ensuring each item gets its chance to fulfill its functional lifespan. When you engage with ManMade Cycle, you're signing up for more than a service; you're advocating for a more sustainable, tech-forward future. Our eco-conscious approach doesn't just save devices from premature recycling or landfill; it offers you a smart, environmentally friendly, and cost-effective way to upgrade. Whether you're buying or selling, you'll have peace of mind with our 30-day change-of-mind return policy and a robust 365-day warranty, covering you far beyond industry standards. Our commitment to your satisfaction is paralleled only by our dedication to transparency and security, providing you with a smooth, reliable transaction process. By choosing ManMade Cycle, you're not just making a practical choice; you're joining a community that respects the value and potential of technology in our world. Don't just discard — discover the potential in giving technology another chance to shine with ManMade Cycle. It's not just a purchase; it's a positive contribution to our collective future. Buy and Sell MacBook, iPhone, iPad with us today!
Kontaktuppgifter
T5/ 361 Docklands Drive, 3008, Docklands, Australien
- (03) 9056 9117
- info@manmadecycle.com.au
- manmadecycle.com.au
3,5
Medel
199 omdömen
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bought my Mac online with express…
Bought my Mac online with express shipping. Great service and product was as described, got delivered at a time as advertised.
23 november 2023
Will be buying again in future!! Thank you! :-)
Recieved my MacBook in the condition expected with minor scratches, but it's fully functional and performing well for daily tasks. Impressed with the battery life and ease of purchase. Customer service was great. Overall happy with the purchase!
17 november 2023
Omdöme utan inbjudan
It hasn’t even come yet
9 november 2023
I received the product in good…
I received the product in good condition, and it was carefully wrapped and packaged. I'm very satisfied with my purchase!
16 oktober 2023
Device as described
My device was received on time, came with genuine charger and device in great condition. Compared to others on the market it was around the same cost but does come with a one year warranty and 30 day change of mind return which others dont. Will definitely come back again in the future!
18 oktober 2023
Omdöme utan inbjudan
Useless business
Ur job is to take sales, and then send those products. I bought online so u didn’t even work for the sale. All you had to do was send it. You failed!!! Even when I called you couldn’t call me back. I had to chase you up again!! Absolutely terrible service in every way!! Never again!!!!!!!!
5 oktober 2023
Svar från ManMade Cycle
Hi Marl,
Thank you for sharing your experience with us, and we sincerely apologise for the inconvenience you’ve faced.
We acknowledge that there have been communication attempts from both sides, and appreciate the opportunity to discuss the situation with you over the phone. Unfortunately, we experienced an unexpected delay with the courier which affected the timely dispatch of your parcel. To compensate for this, we offered a refund on the shipping fees, which you have agreed on the phone.
Your feedback is crucial, and we are continuously working towards improving our services to avoid similar occurrences in the future. Should you wish to discuss further, please do not hesitate to reach out directly.
Warm regards,
Evan
Great products
Great products. Even better service. Will be using Evan and the team at ManMade Cycle for all our future needs.
30 september 2023
Great service Evan was fantastic and…
Great service Evan was fantastic and the lap top as described. Would use these guys again!
7 september 2023
Fast service and good value
22 augusti 2023
Product description matched actual…
Product description matched actual delivery and timely and safe product
6 augusti 2023
Customer service is outstanding
Customer service is outstanding. Fast replies and turn around time on fixing warranty claimed items.
22 juli 2023
Smooth selling experience
I filled in the online form to sell my old Mac Mini late on a Sunday evening. The offer was generous, I thought, for a machine too old to trade in to Apple.
I dropped the machine off at their premises on Monday afternoon. The machine was assessed and the offer confirmed on Wednesday. The money was deposited in my account at the end of Friday. There were no complications, no difficulties.
The process was slightly slower than their initial estimate on their web site but only due to me being a first-time seller to them and needing to verify my identity - not their fault, it's state law for second-hand dealers.
In a few years time when my new Mac is due for replacement I will certainly be offering it to them.
21 juli 2023
Omdöme utan inbjudan
Excellent quality MacBook Air
Excellent shopping experience. Prompt communication. Super quality MacBook Air, I am impressed with how good a fair condition MacBook is. I will definitely buy again! Thank you.
12 juli 2023
Fast working refurbished 2020 MacBook Air
The 2020 MacBook Air arrived later than expected but is working very well and is in excellent condition. It was a pleasant surprise to see how easily it connected to my older Dell Monitor. Migrating existing information and appliances from my old MBA to the new one was a breeze as well.
19 juni 2023
MacBook M1 Air came in better condition than expected
MacBook M1 Air came in good condition, better than expected (small scratch, slightly noticeable however not a deal breaker). Delivery took longer than expected due to a mix up with Aus-post. Overall happy with the condition of the laptop
2 juni 2023
Svar från ManMade Cycle
Hi Peter,
Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you are pleased with the device you purchased.
We wholeheartedly agree with your observation about our delivery times and want to reassure you that we are earnestly working to improve on this front. As part of our initiative, we are exploring additional postage options to enhance your shopping experience with us.
Should you have any further questions or concerns related to your order, please don't hesitate to reach out. We are more than happy to assist you at any time.
Once again, thank you for your insightful review. We're looking forward to serving you again in the future.
Best Regards,
ManMade Cycle team
good macbook pro 14 at a good price
was shopping around and found this to be the most reliable place to get a refurbished macbook pro 14 from a reliable seller with good return terms for a very discounted price, will recommend
8 juni 2023
Excellent service and prompt delivery.
25 maj 2023
Super good purchase !
Super good purchase !!
This is my first time buying stuff from ManmadeCycle and it is super good.
Staff members were so friendly and nice.
From searching online, placing and paying my order to picking it up at store, it was a really good, quick and trusted service.
Highly recommended for anyone who doesn’t want to spend that much money but still get high quality products.
Will come back if I need anything else in the future.
17 maj 2023
Don’t waste your time, questionable conduct, terrible service.
Really liked the idea behind this company however don’t waste your time, money or energy, simply too slow with poor communication and questionable conduct.
Ordered a MacBook on Monday 22/5 that was required for my son to start school the following Monday 29/5.
Website states goods are ready 4-12 hours for pickup orders, why they couldn’t despatch an order within the same time I’ll never know.
Reached out to Evan on Wednesday 24/5 and mentioned the urgency, requested upgrade to express post at my cost, was assured it would be sent that day.
Checked again first thing Thursday 25/5, still not sent, made several attempts to contact to no avail. I then requested a refund at 11:31am, Evan finally replies after 1pm that it’s too late since it’s been sent and he will send me the invoice for express post shortly.
Received the additional invoice at 2:14pm, tracking shows connote entered after my initial request and parcel was not collected until 4:53pm, item has not arrived in time.
I now need to pay more to send it back and chase up the refund that was already requested, suspect I’ll need to raise with Consumer Affairs/Fair Trading for a full refund, including postage.
Update - 14/6, still waiting for agreed “partial” refund, less Afterpay fees and postage - That I paid both ways, issue now escalated to Consumer Affairs and Afterpay.
Final update - Partial refund processed within 15 minutes of escalation..
28 maj 2023
Omdöme utan inbjudan
Svar från ManMade Cycle
Dear Kevin,
Thank you for taking the time to leave a review.
We understand your frustration with the timing of your order's delivery. According to our records, your order was placed on Monday and dispatched on Thursday, which is within the estimated 1-3 business day processing timeframe specified in our confirmation email.
We regret any confusion that may have occurred concerning your delivery preferences. It seems that there was a request for express delivery after the initial selection of standard delivery. Our team had to regenerate the label for this, which unfortunately may have caused some delay. We apologise for any inconvenience this might have caused.
Our aim is to provide the best service possible, and we take your feedback seriously. We appreciate your comments and will strive to ensure our communication and processes are as clear and efficient as possible in the future.
Should you wish to proceed with a refund, we'd be more than willing to assist once the device has been returned. For any further queries or assistance, please feel free to contact us at info@manmadecycle.com.au.
Thank you once again for your feedback and for giving us the opportunity to improve.
Update: The refund has been processed. However, minor delays have occurred due to a public holiday. The customer has been informed about the successful refund once it was confirmed with the finance team.
great service and great price
great service and great price. our recylced imac works and looks so good. I'll never buy new again
30 april 2023
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