Mamabrum Omdömen 

Wir haben ein Pikler-Dreieck mit Balancierbalken bestellt, das leider unvollständig geliefert wurde. Es fehlten die Schrauben, der Balancierbalken und weitere essentielle Teile, wodurch der Aufbau unmöglich war. Trotz mehrfacher Kontaktaufnahme über E-Mail haben wir nach mehreren Tagen keine Rückmeldung erhalten. Das Produkt macht einen hochwertigen Eindruck, aber ohne die fehlenden Teile können wir es nicht nutzen. Der mangelnde Kundenservice hinterlässt ein sehr negatives Gefühl, was besonders enttäuschend ist, da das Produkt für den Geburtstag unserer Tochter gedacht war.

Schlechtester Onlineshop bzw. Kundenservice ever! Ganz klar: KEINE Kaufempfehlung! Haben einen Einkaufsladen bestellt, der einfach vollkommen kaputt angekommen ist, weil der Artikel unfassbar schlecht verpackt wurde. Schon 3 E-Mails geschickt bzgl Retourenlabel - keine einzige Antwort! Über Instagram weigern sie sich ein Retourenlabel zu schicken, ich soll es selbst bezahlen obwohl bei MANGEL ganz klar der VERKÄUFER für den Versand aufkommen muss. Reinste Katastrophe!

The wooden part of the playground broke after 1 week, there was no response to emails, no phone contact

Egy járássegítőt rendeltünk a kislányomnak és a termék hiányosan érkezett, fontos alkatrészek hiányoznak ami nélkül összeszerelhetetlen, használhatatlan! Beszerezni sem tudjuk mert van amiből egy db sem érkezett!!!!Írtam nekik hogy küldjék meg a hiányzó elemeket, hozzáteszem egy borítékba elférne, persze az e-mailre nem válaszolnak már hetek óta!
Nagyon csalódott vagyok, kidobott pénz tőlük rendelni!!!!

broken products, no response to email, unfair business practices

Please don’t be conned by spending money with this fraudulent company they will take your money send you a broken item and you never get a refund that I have been chasing for weeks. I purchased a kitchen for my granddaughter. Upon the item being delivered it was clear that the item had already been returned as half of the packaging and internal packaging were of differing types. They know fully well that it damaged. You buy from one company Mamabrum but then have to return it to Kidz motion who are registered as automotive brands. So a sham company under several names and I’m guessing I will go round in circles trying to get my £80 please delivery back. Have raised a fraud case with the bank please please don’t get conned ship elsewhere.
Update :- Have had an email from Kidz Motion advising they have nothing to do with Mamabrum and they are just using their name. Kidzmotion have been extremely helpful and provided copies of companies house records but I feel I have to leave this comment until matter has been resolved.
Further update I have raised a charge back but this can take up to 145 days so out off pocket for 6 months. Whilst this Poland based company rips people off

Ordered bed side cot and both package and product arrived broken. I paid extra for home delivery as my fiancee was nearly 9 months pregnant and i have a terrible back injury so i asked them to collect the broken item so i can order something else before baby arrives. I received a return label for DHL which required us to travel to drop a fairly large box as they don't offer home collection. When i mentioned my order was for home delivery and expect a home pick especially as the product was broken at arrival, i have been told to ask a friend or relative to carry the item to the drop off point. Again, when that was not accepted by us, i have been told that they will not collect and to find a way to carry the item to a drop off point as they will not collect.
This customer service is terrible at best and i wouldn't recommend anyone ordering from this company. Not only they treat costumers like that, but their products are very crap, flimsy and as experienced arrive already broken.

I bought a child bike which had clearly badly designed, ended up breaking while my little daughter was driving it. I think this company is selling very low qualit. I don't recommend to anyone giving the fact that they refused to refund although the little bike had a one year warranty.

I bought a kids kitchen set. It had missing pieces, I contacted them several times requesting missing parts or refund 5 weeks later still no response. Stay away

I was a bit weary as no reviews but we ordered the retro kitchen for my daughters 1st birthday and it is absolutely perfect. Speedy delivery , all the parts were there and easy to assemble and working fine.