Malt & Brew Omdömen 

Placed an order and was received all ok.
Contacted them to see if I was able to exchange an item.
I was told it was possible if I covered the cost of shipping, which was all fine.

I had some problems receiving their emails so I contacted them on Facebook.
When I replied back to see how I went about this I had no response.
I sent them messages via email and Facebook. Also sent my contact number, still nothing.
To this day still haven’t heard back.

Very poor customer service.

I highly recommend Malt & Brew. I recently purchased three glasses as gifts and they absolutely fantastic. I will be purchasing more for myself. The glasses are weighted perfectly, look amazing and feel great in the hand. Postage was very fast and the packaging ensured the glasses arrived intact.

Gorgeous glassware and the shipping was super fast.

Quality glass awesome experience opening it, unfortunately I’m in wa and paid for express post and had to wait but due to Rona crapola it’s understandable

Terrible quality of products. arrived damaged

The glasses are amazing and we didn't expect the coaster so definitely a nice touch! A++++ for packaging and delivery is so quick.

I was looking for a special gift (whiskey glass) for my best mate when I stumbled upon Malt & Brew online, great website great pricing & delivery was superb. I live in Vancouver British Columbia Canada & this made it so easy for me to have this bought & delivered.
Even though I couldn't touch my product it was well advertised with size & colours etc.
Really happy about my purchase & my mate was thrilled he has his personnel drinking glass, job well done Malt & Brew
"I'll Be Back"

Thanks guys, amazing turn around in order to delivery, lessthan 5 working days. Beautifully presented and packed
I brought the “plan” decanter and 4 hammered glasses for my sons engagement and because your prices are so reasonable I was able to buy him a bottle of Single Malt Dalmore whiskey to fill it.
Cheers again looking forward to your Amber Collection

Todd B - Newcastle NSW

The Japan Inspired Hammer glasses I ordered were disappointing, they seem lower quality than pictured with a clear seam on one side. They were also cloudy so I had to clean them which is not ideal when they are a gift. Also the wooden box isn't as pictured with Edo Glass and Japanese characters on it, it is rebranded as Malt & Brew, which is fine as that is their business but don't picture something on the website that doesn't actually look like that in reality.

Disappointed in the quality of the glasses, especially the mountain glasses. If my husband's birthday hadn't been the day after they arrived I would have bought him something different.

Beautiful glasses ❤️
Great customer service

Beautiful glasses just as pictured. Enjoyed some nice Whisky out of them.

Absolutely incredible quality, my partner is thrilled ❤️

Quality product, fast, safe delivery.
Great coms.
Look forward to trading more.

Adorable little glass and packaging. My partner loves it. Super fast postage aswell. Thanks!

Thanks for the prompt postage of my items, they were here in time for my friends 50th which was fantastic. One of the glasses I bought my husband had a defect in it. After contacting the company it was replaced quickly with no fuss. Thanks for a great experience and I will look at shipping with you again in the future. Thanks Tamara

Very nice glass. Looking forward to using it

I have bought 5 glasses as a gift to a friend. One of them has a crack and 2 of them have big bubbles! I believe the quality and price are not matching!

Quick delivery and great comms! Would recommend.