Glorious jumper, and excellent service. What is so lovely is that you not only produce beautiful, reasonably priced, cashmere but that you do what you set out to do. You deliver when you say you del... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Acquistati 2 paia di manicotti. Dopo pochi utilizzi hanno perso completamente elasticità e forma e si afflosciano arrotolandosi fastidiosamente. Inoltre hanno fatto pilling subito. Una sciarpa in set... Se mer
Företaget har svarat
Excellente qualité..simple à porter mais très élégant…j’ai acheté 5 chandails et 4 étoles…je suis addic
Una vera MAISON. Infatti, mostra attenzione per la cliente sia nella fase di acquisto fornendo dettagli precisi sugli articoli (che poi rispondono alle aspettative), sia nella fase di spedizione cu... Se mer
Företagsinformation
- Tillverkare av stickade plagg
- Klädbutik
- Sömnadstjänster
- Butik för modeaccessoarer
- Butik med kläder i stora storlekar
Om MaisonCashmere
Skrivet av företaget
MaisonCashmere is a leading Italian knitwear brand appreciated in over 100 countries around the world. The first to adopt an "on-demand" business model in the industry, we create high-end products with premium yarns, providing a conscious, transparent, ethical, and customized online shopping experience.
Our production site is nestled in the lush hills of Chianti, just a stone's throw away from Florence. We believe and invest in this region every day, cultivating highly skilled personnel.
Our Commitments
Skrivet av företaget
- Made-to-Measure Cashmere
- Design your own cashmere piece. From colors to fit and exact measurements, every detail is defined by you and brought to life by our artisans. Each garment is crafted on demand, one at a time, to deliver a truly personal level of quality, comfort and refinement.
- International Express Shipping
- We specialize in international deliveries to the USA, Canada, UK, EU and Australia through leading express couriers such as FedEx, DHL and UPS. All shipments are handled with priority service and no additional costs for our clients
Easy Returns
30 days to change your mind
Simply submit your request through the dedicated Returns portal. You’ll receive your prepaid courier label there and can ship the package back in complete autonomy.
Kontaktuppgifter
Milano, Italien
- office@maisoncashmere.com
- maisoncashmere.com
Welcome Privilege
4,3
Utmärkt
568 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service and prompt delivery
Good service and prompt delivery
The products are always excellent, nicely packaged and high quality. I would recommend maisoncashmere in this regard.
20 april 2026
Multiple reasons for this "top" score
Multiple reasons for this "top" score - an excellent, navigable, and visually enjoyable virtual shopping "trip"; easy, efficient delivery; and perhaps most important, a beautiful product that exceeded my expectations and was an absolutely perfect fit!
13 april 2026
Boutons / œillets
Bonjour,
Bonne livraison.
Mais j’ai du déplacer vers le bas les 2 boutons du haut qui ne rencontraient pas l’œillet.
Merci de votre attention
Lyse Pilon
18 april 2026
Excellente qualité..simple à porter…
Excellente qualité..simple à porter mais très élégant…j’ai acheté 5 chandails et 4 étoles…je suis addic
17 april 2026
Quality top
Quick delivery, quality item - become my go to top in spring until weather gets warmer
11 april 2026
Glorious jumper- Excellent service
Glorious jumper, and excellent service. What is so lovely is that you not only produce beautiful, reasonably priced, cashmere but that you do what you set out to do. You deliver when you say you deliver, you do not use Evri. Thank you so much, yet another successful purchase, and it will not be the last.
19 mars 2026
Qualità non all'altezza dei prezzi
Acquistati 2 paia di manicotti. Dopo pochi utilizzi hanno perso completamente elasticità e forma e si afflosciano arrotolandosi fastidiosamente. Inoltre hanno fatto pilling subito. Una sciarpa in seta e cashmere super delicata per cui, secondo l'azienda, basta sfiorarla e si smaglia. I prezzi non sono rapportabili alla qualità. Non acquisterò più. Ringrazio il personale del servizio clienti che comunque è gentile e disponibile nonostante la scarsa qualità dei prodotti.
1 december 2025
Omdöme utan inbjudan
Svar från MaisonCashmere
Gentile Delia,
La ringraziamo per il suo feedback e ci dispiace leggere la sua esperienza. Saremmo lieti di fornire qualche chiarimento in merito.
La stola a cui fa riferimento è realizzata in una miscela di seta e cashmere, in tessuto trama ordito: si tratta di una costruzione delicata, che può reagire a contatti esterni creando punti di tensione nel filo.
Per quanto riguarda i manicotti, essendo in puro cashmere, presentano una mano naturalmente morbida: con l’utilizzo possono risultare meno strutturati, pur mantenendo le loro caratteristiche nel tempo e recuperando la loro forma con una corretta cura.
Siamo comunque lieti che abbia apprezzato la disponibilità del nostro servizio clienti e restiamo a disposizione per offrire la nostra assistenza.
Un cordiale saluto,
MaisonCashmere
Great experience with MaisonCashmere
Great experience with MaisonCashmere. I special ordered a number of items and the team there walked me through the process wonderfully. Everything fit perfectly, was delivered quickly and was beautifully packaged. Really excellent experience.
9 april 2026
The sizing has gotten smaller
The sizing has gotten smaller, or else the photos showing loose fits are misleading. Everything I ordered will have to be returned. I have ordered more than 6 sweaters in the past that were lovely and I was happy to be a repeat customer. But the 3 sweaters I ordered at Christmas for my husband were smaller than normal, but still wearable, but the 2 new sweaters for me just received are a poor fit, despite the fact that I have ordered those same sizes in the past.
9 april 2026
Svar från MaisonCashmere
Dear Jillian,
Thank you for your feedback.
We understand how disappointing it is when a fit does not meet expectations, especially as a returning customer.
Our knitwear is crafted from natural fibers through small-scale, artisanal processes, so slight variations in measurements can occur within standard production tolerances. In addition, each style is developed with its own intended fit, meaning the way a garment sits can vary from one design to another.
That said, our sizing standards have remained consistent, and we always aim to present each item as accurately as possible through our imagery and size guidance.
We would appreciate the opportunity to review this with you in more detail. If you could contact us directly via email and share the styles and sizes received, our team will gladly check the measurements and help guide you toward the most suitable options.
Thank you again for your continued support.
Best,
MaisonCashmere
Un'azienda affidabile
Da tempo acquisto golf da MaisonCashmere perchè sono di buona qualità, offre una bella scelta di modelli e l'acquisto arriva quando promesso e molto ben confezionato
4 februari 2026
Consultation du site pratique
Consultation du site pratique, commande rapide, livraison rapide, article conforme à ce qui est montré. En revanche n’a pas encore été lavé donc je ne sais pas quelle sera sa résistance
6 april 2026
The sweaters are great
The sweaters are great. Just as described and of good quality. I have bought from this store several times and love the selection of colors available here. Thank you.
4 april 2026
Beautiful wrap
Beautiful wrap! Long, so it wraps around you, light, super soft to the touch I didn’t want to take it off and so comfortably warm and cosy. My order was shipped the day I ordered it. It was easy to track via FedEx. It was carefully packaged and arrived in perfect condition. From Italy to Perth Australia it arrived in 6 days. Could not be happier. Thank you
4 april 2026
Hochwertiges Material
Hochwertiges Material, schöner Schnitt, Lieferung perfekt, werde wieder etwas kaufen
3 april 2026
I got the custom length long duster and…
I got the custom length long duster and loved the results! I was able to get it longer and it is perfect amount of drama that I wanted, while lightweight and elegant.
2 april 2026
Detta är Trustpilot
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