Mailercloud Omdömen 

143
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The team at Mailercloud is always there to help you. 🙏They react really quickly -most of the time within 24 hours (my experience). Their effort is really to solve every problem you have. They take... Se mer

Betygsatt 5 av 5 stjärnor

I’ve been using Mailercloud for my email marketing campaigns, and it has been a fantastic experience. The drag-and-drop builder is incredibly smooth and intuitive, making it easy to design professiona... Se mer

Betygsatt 4 av 5 stjärnor

Simples, intuitiva e funcional. Esses são alguns dos pontos positivos da Mailercloud, o que mais me impressiona é a sua alta taxa de entrega de email! Como pontos negativos, ainda falta algumas... Se mer

Betygsatt 3 av 5 stjärnor

Greit brukergrensesnitt og ganske greit å forstå. Det finnes mange instruksjonsvideoer. Men det virker som om plattformen ikke er fullt utviklet enda. Litt lite tilpasningsmuligheter i flere av elemen... Se mer

Företaget har svarat

Företagsinformation

  1. E-postleverantör
  2. Postföretag
  3. Programvaruföretag

Skrivet av företaget

Mailercloud is an email marketing automation software that meets all your needs. Explore its user-friendly advanced data-driven features at super affordable prices.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

143 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(143)

8 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I’ve been using Mailercloud for my email marketing

I’ve been using Mailercloud for my email marketing campaigns, and it has been a fantastic experience. The drag-and-drop builder is incredibly smooth and intuitive, making it easy to design professional-looking newsletters without needing any coding skills. The dashboard is clean and clutter-free, which saves me a lot of time when scheduling campaigns. Highly recommend it to anyone looking for a reliable email marketing tool!

26 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

You get 12,000 mails a month

You get 12,000 mails a month, but you can only send 100 a day on the free level? How do they plan on making a month 120 days long?

I couldnt even send a trial campaign as it was over 100 subscribers

So i paid for one month to test it....

20% of the mails failed as their mail servers are blacklisted for spam

Asked about a dedicated IP, and they want $50 a month!

Avoid!

15 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mailercloud stands out as a smart and…

Mailercloud stands out as a smart and efficient email marketing solution. The platform is easy to navigate, offers powerful automation tools, and ensures smooth campaign execution. Their support team is responsive and helpful, making the overall experience seamless.

14 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Extremely Disappointing Experience With MailerCloud

I had a very frustrating experience with MailerCloud. I purchased their 100k email API plan for a project, but their API integration with WordPress turned out to be unreliable and far from what I expected. The setup was clunky, the documentation wasn’t clear, and overall the system felt immature compared to established providers.

Performance was another major issue.
During testing, MailerCloud took over 10 hours to send just 5,000 emails, which is unacceptable for any production environment. By comparison, SMTP2GO handled over 10,000 emails in about an hour under the same conditions—so the difference was huge.

Because of these problems, I requested a downgrade to the 50k plan and asked for a partial refund on the unused amount, or at least a refund for the test usage. Unfortunately, their support team completely refused any kind of refund. Once you pay, it seems the money is gone—no flexibility, no customer-friendly resolution, nothing.

Overall, MailerCloud offered:
• Poor WordPress API compatibility
• Extremely slow email delivery speeds
• Rigid and unfriendly refund policy
• No willingness to help even when their service failed to meet basic expectations

I cannot recommend MailerCloud to anyone who values reliability, performance, or fair customer treatment. There are far better alternatives out there.

25 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Mailercloud is a scam

Mailercloud is a scam. I signed up, paid for the membership, only to find out that the software integration that I wanted to use "doesn't work."

The support rep continued to try to pressure me into giving my login details to him for the third-party platform they claim was not working. I would never give login information to someone you met online so the fact their team asked me for this made me extremely suspicious.

Then from there I asked for a refund and the same rep told me that because I used the account I am not eligible despite not using the account.

STAY AWAY FROM THIS SCAM!!!!

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Hi Scott,

I’m truly sorry to hear about your experience, and I want to assure you that this is not the level of service we aim to provide at Mailercloud.

Firstly, I understand how frustrating it can be when integrations don't work as expected, and I completely appreciate your concerns regarding security. Please note that our support team is never asking for your login details for any reason outside of troubleshooting issues or offering support with your account. Our goal is always to help you, not create unnecessary stress. We take your privacy seriously, and our support team should have followed the correct procedure to handle your query securely.

Regarding the refund request, I apologize if our communication around this wasn’t clear. We typically offer refunds according to our refund policy, which takes into account the usage of the account. However, I'd be happy to look into your case personally and see how we can resolve this in a way that works for you.

Could you please reach out to me directly at Support@mailercloud.com. I'll make sure your concerns are addressed promptly, and we can work towards a solution that you're satisfied with.

Again, I’m truly sorry for any frustration you've faced. We value your feedback and want to make this right.

Best regards,
Mailercloud

Betygsatt 5 av 5 stjärnor

Excellent Service

MailerCloud has made email marketing incredibly easy and stress-free for me. I especially appreciate the affordable pricing and the responsive customer support, who are always quick to resolve any issues. Overall, I highly recommend MailerCloud to anyone looking for a reliable, user-friendly email marketing solution.

31 juli 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Jennifer Loving Essential Oils,

Thanks for your review! 😊 We're glad you're enjoying Mailercloud and seeing great results with your emails. 🚀

Thanks

Betygsatt 5 av 5 stjärnor

Good experience using MailerCloud

7 juli 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Groflaw,

I wanted to take a moment to express my sincere gratitude for your thoughtful review. Your feedback is invaluable and truly appreciated.

Betygsatt 3 av 5 stjärnor

Greit brukergrensesnitt og ganske greit…

Greit brukergrensesnitt og ganske greit å forstå. Det finnes mange instruksjonsvideoer. Men det virker som om plattformen ikke er fullt utviklet enda. Litt lite tilpasningsmuligheter i flere av elementene. Veldig mange mangler i forhold til for eksempel MailerLite.

14 maj 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Hilde Solli,

Thanks for sharing your feedback! I’m glad to hear you find the user interface easy to navigate and that the instructional videos are helpful. We’re constantly working on improving the platform and adding more customization options to better meet your needs.

If there are specific features or elements you feel are missing or that you'd like to see improved, please let me know at Support@mailercloud.com. Your input is really valuable to us as we continue to develop and enhance the platform.

Thanks

Betygsatt 5 av 5 stjärnor

Mailercloud has been a game-changer for my email marketing!

The platform is incredibly user-friendly, with intuitive automation, beautiful templates, and solid analytics. It’s helped me streamline campaigns and improve engagement without any hassle. Highly recommended for anyone looking to scale their email efforts efficiently!

14 april 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Events pronovea

Thanks so much for your wonderful feedback! 😊 We're thrilled to hear that Mailercloud has made managing your campaigns easier and helped boost your engagement. If you ever need any tips or support to make the most of our automation or analytics, just let me know—I’m here to help you succeed! 🚀

Thanks

Betygsatt 5 av 5 stjärnor

Their follow up help is second to none

Their follow up help is second to none. Great work. If have tried many platforms and this one is the best by far.

8 maj 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Geoff Howard

Thank you so much for your kind words! 😊 We're thrilled to hear that our support and platform have made such a positive difference for you. If you ever need any help or have questions, please don’t hesitate to reach out. We’re here to make your email marketing experience the best it can be!

Wishing you continued success with your campaigns! 🚀

Thanks
Mailercloud

Betygsatt 5 av 5 stjärnor

Very responsive team

Very responsive team

26 mars 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Veselin,

Thanks so much for your kind words! 😊 We’re here to help whenever you need us. If there’s anything else you’d like assistance with or any questions, just let me know.

Thanks

Betygsatt 5 av 5 stjärnor

I've been using Mailercloud for my…

I've been using Mailercloud for my email campaigns, and it’s been a breeze! The drag-and-drop builder is super easy, and the analytics help me track what’s working. It’s simple, effective, and budget-friendly—perfect for growing businesses. Wish it had more integrations, but overall, I’m happy with it.

18 mars 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Abhaj,


Thank you for your review! We're glad to hear that you find our platform cool and easy to use.

Thanks again!

Betygsatt 5 av 5 stjärnor

I really like Mailercloud, reactive support and nice web email builder

I really like Mailercloud, I got there plan it's really nice price and the support is really reactive.

I use it to send email for all user of my app beedone.co
I have a good open rate and the email builder is clearly and good.

17 mars 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Youcef,

Thanks for your review! 😊 We're glad you're enjoying Mailercloud and seeing great results with your emails. 🚀

Thanks

Betygsatt 5 av 5 stjärnor

Very responsive

Very responsive, friendly and helpful customer service. Easy to use platform. Annual premium plan great value for money.

26 februari 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Amy,

I'm glad to hear that you're satisfied! If you have any more questions or need further assistance, feel free to ask.

Thank you!

Betygsatt 5 av 5 stjärnor

Simple to navigate

Simple to navigate, and the drag-and-drop editor saves a lot of time. automation and segmentation tools ensure my emails reach the right audience. Their team is so helpful and always ready to assist with any issues. Overall, a reliable and smooth experience

1 februari 2025
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Hi Arishma,

Thanks for your review! 😊 We're glad you're enjoying Mailercloud and seeing great results with your emails. 🚀

Thanks

Betygsatt 5 av 5 stjärnor

Very nice & useful Platform

Very nice & useful Platform, it’s very user friendly. I recommend companies to experience Mailercloud.

1 december 2024
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Waseem,

I'm glad to hear that you're satisfied! If you have any more questions or need further assistance, feel free to ask.

Thank you!

Betygsatt 5 av 5 stjärnor

Awesome experience

26 december 2024
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Reginald,

I wanted to take a moment to express my sincere gratitude for your thoughtful review. Your feedback is invaluable and truly appreciated.

Betygsatt 5 av 5 stjärnor

I started using Mailcloud a while ago…

I started using Mailcloud a while ago and I love all the ways it helps my small business. I love how it is a nifty tool for keeping an eye on clients and effectively engaging with them. I like how it can be easily consolidated with many other software and the variety of languages it comes in. I found the pricing plans to be appealing and I was able to choose one which suits the needs of my business.

10 juli 2024
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Dear Google analytics akbar Gulf,

Thank you for your positive feedback! We're glad to hear you find MailerCloud easy to use and a good value for your needs.

Thanks

Betygsatt 5 av 5 stjärnor

Excellent email marketing tool with excellent support!

Mailercloud team exceeded our expectations with their efficient and user-friendly email solution. Their attention to detail and prompt customer support made the campaign process seamless. Highly recommended for anyone looking for an effective email marketing solution.

26 augusti 2023
Omdöme utan inbjudan
Logotyp för Mailercloud

Svar från Mailercloud

Hi Abel,

Thank you for your kind words about Mailercloud! We're thrilled to hear that our email solution met your expectations and that you found our customer support helpful. Your satisfaction is our top priority, and we’re glad the campaign process was smooth for you.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
Mailercloud

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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