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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

EDIT Initial review below for transparency. After my email I had a reply the following day with a complete refund and an offer to resend my order by another courier free of charge. Super im... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Exceedingly efficient, parcel arrives quickly, very well packed, and now I've looked at a couple of other reviews, I have decided what I'm having for lunch! The fillings are really good, although lik... Se mer

Betygsatt 2 av 5 stjärnor

Been looking forward to trying these pies for months , purchased vegetarian mince & onion. Sadly for me these did not live up to the hype, tasteless other than a vague unpleasant herb taste.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Easy to order, great starter pack selection and excellent fast delivery, everything remained frozen and you can reuse the ice packs. So far from my pack I have tried, lentil hot pot and chkn dinne... Se mer

4,1

Bra

TrustScore 4 av 5

34 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(34)

11 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

100% satisfied.

To be honest i cant believe why anyone would leave negative feedback for a product that out shines most others, my next order will be my 5th and i wont stop ordering, the pies are perfect so too is the pastry, delivery was quick and the pies arrived frozen, you cant get a better service, Ive also spoken with the company and yes customer service was the best, 10/10, keep up the good work, i'm highly impressed, Thank you.

25 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delicious Vegan Pies

Easy to order, great starter pack selection and excellent fast delivery, everything remained frozen and you can reuse the ice packs.
So far from my pack I have tried, lentil hot pot and chkn dinner pie. Both were very flavoursome and packed with filling. The macaroni cheez is stunning, lovely savoury flavour.
I can’t wait to try the rest and will be ordering again.
Thank you Magpye.

18 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I wasn’t a pie fan… until Magpye

I’ve never been into pies because shortcrust pastry may as well be a plate in my opinion… BUT then Magpye came along and changed my mind!
Their fillings are fabulous, and cater for both the veg only and the faux meat tastes, or both if you’re like me.
The pastry however is incredible, words I never thought would come from me! Buttery without the butter, firm with good bite without being tough.

They’re also friendly, human and responsive when you get in touch with questions which is just another bonus!

31 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly Recommend!

I cannot find the words to explain just how much I love Magpye! I’ve tried vegan pies from various brands and most fall short of my expectations. When I decided to give Magpye a try, I was shocked by how amazing they were. I’ve tried quite a few flavors and they’ve all tasted incredible.

On top of that, the sides are just as delicious. The potato dauphinoise has become a freezer staple for me! I also found the mac and cheese to be delightful. I highly recommend giving Magpye a try!

25 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best vegan pies out there!

These pies are among the best vegan options out there. The pastry is absolutely amazing and there is a range of delicious fillings. Service is excellent and fast and there are often good offers available. If you enjoy savoury pies and are looking for a great vegan option I would highly recommend Magpye!

14 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A fantastic independent British…

A fantastic independent British business!
Amazing and delicious vegan, sustainable + ethical pies with quality fillings and the best plant based pastry I’ve ever tried. Never had a bad experience with magpye, customer service is always above and beyond and the pies speak for themselves. 100% recommend !

25 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They delete and block you on social…

They delete and block you on social media’s if you say anything negative I didn’t like them and didn’t try the rest when I was blocked and deleted because any issues they run away hence why all reviews on Facebook are only positive it’s a subjective thing taste yet 100% positive doesn’t take much to work out they can’t delete trust pilot though

The reply simply isn’t true where they can delete and block people that say something as simple as didn’t like the taste due to sauce watery etc they will they can’t delete this or certain reviews you won’t find one bad comment on their post as they can control it they do not welcome all feedback and will not try to resolve any issues you have I will not try you again you can’t be trusted at all

4 juni 2025
Omdöme utan inbjudan
Logotyp för Magpye

Svar från Magpye

We’re really sorry to hear you’ve had a negative experience and that you felt blocked or ignored — that’s absolutely not how we aim to handle feedback.

We never remove comments simply for being negative (you can see this in our Facebook reviews). We do, however, reserve the right to block users who are repeatedly aggressive or abusive, especially in public comment threads, as we’ve experienced a small number of cases where this has escalated in the past.

We welcome honest, constructive criticism — it’s how we improve — and we’re genuinely sorry if you didn’t enjoy the product. Taste is of course subjective, and while we’re proud of the thousands of positive reviews we’ve received across platforms, we know we won’t be for everyone!

If you’d ever like to give us another try, or have more specific feedback you’d like to share directly, our inbox is always open: info@magpye.co.uk

Betygsatt 5 av 5 stjärnor

Delicious Vegan Treat

Delicious Vegan Treat
I rarely eat prepared food, as I am cautious about eating anything non vegan.
I decided to give Magpye a try as there are just times when you want to put something in the oven without all the preparation.
Pies look as described and same as pictures.
Pastry melts in your mouth.
Filling is plentiful and Delicious. My new Vegan Treat!

11 juni 2025
Omdöme utan inbjudan
Logotyp för Magpye

Svar från Magpye

Thank you so much for the lovely feedback! We’re really glad you took a chance on Magpye – and even happier to hear the pies hit the spot. It means a lot to us to be your go-to treat for those no-fuss, comfort food moments. 💚

Betygsatt 1 av 5 stjärnor

Zero customer service

Unfortunately the customer service is very poor. Having had issues with DPD just leaving my order on my doorstep (which is on the street so not ‘safe’) which was stolen by the time I returned home I contacted Chris at Magpye to inform him and my email was ignored and I had to send my email three times before getting a response. Chris informed me that basically ‘tough’ and to contact DPD. My contract upon ordering with Magpye is with Magpye NOT DPD and having already complained to DPD they informed me to contact Magpye. Legally under section 29 of the Consumer Rights Act 2015 it is the responsibility of the trader (ie Magpye) to ensure the goods are delivered physically to the consumer.

I have doorbell footage of DPD just ringing the doorbell and walking away without waiting to get a response. I had waiting in all day for my order and at 5.30pm my order status hadn’t updated from the day before which concerned me as the pies had left Newcastle 24 hours earlier and I was certain they wouldn’t have been frozen still given the warm weather. But I’ll never know now!

So although the pies I have tried with my first order (which was also plagued with issues and I thought I’d give the company another go!) were nice, they are very expensive and even more so if you pay over £50 for nothing.

Traders need to understand their legal responsibilities when using third parties to fulfil their orders and unfortunately this company blatantly disregards the law and doesn’t care about the customers. I’ve had to resort to doing a charge back with my bank but I shouldn’t have to do this.

So the moral of the story - the pies might be nice albeit expensive but you may never receive your order and the company will not uphold their responsibilities.

21 maj 2025
Omdöme utan inbjudan
Logotyp för Magpye

Svar från Magpye

Thank you for taking the time to share your feedback, and I’m really sorry to hear how disappointing this experience has been for you.

Just to clarify, our Terms & Conditions – which are agreed to at checkout – state that all Magpye orders are delivered on a leave-safe basis due to the perishable nature of our frozen products. We rely on DPD’s next-day service with insulated packaging and ice packs, and we can’t risk parcels being returned to a depot where they might spoil.

On your first order, when the parcel was unfortunately stolen, we did send out a replacement free of charge as a gesture of goodwill. We completely understand how frustrating it is when a delivery goes missing, but as a very small business we simply can’t absorb the cost of lost or stolen parcels on an ongoing basis – especially when delivery has been made as per the agreed terms.

We do advise customers to track their delivery via DPD’s app or website and, where possible, to provide a secure leave-safe location or arrange delivery to a neighbour or DPD Pickup Shop.

I appreciate this has left you feeling let down, which is never our intention. We genuinely care about our customers and the quality of our service, but we also have to be honest about the limitations we face as a small, independent company.

Betygsatt 5 av 5 stjärnor

Best vegan mac and cheese

Ordered a couple of pies and the vegan mac and cheese on Thursday, my order arrived promptly on the Friday.
We had a mac and cheese with pancetta for tea, it was amazing, the best vegan mac and cheese I have ever had. Can't wait to try the others and the pies, I think I'm going to be a regular customer.

28 mars 2025
Omdöme utan inbjudan
Logotyp för Magpye

Svar från Magpye

That’s so lovely to hear – thank you! We’re absolutely chuffed you enjoyed the Mac & Cheeze (the pancetta-style cubes are a new favourite here too). Hope you love the rest of the box just as much – we’d be thrilled to have you as a regular 🥰🥧💚

Betygsatt 5 av 5 stjärnor

These are absolutely delicious!

These are delicious, the pastry amazing! We don’t like imitation meat products so our favourite are the lentil and vegetable hotpot pies and the mushroom. Just ordered more, including the mushroom bourguignon. They arrive exceedingly well packaged and frozen solid, ready for the freezer. As I cook all our meals from fresh, it is wonderful to have these in the freezer for emergency meals when I can just steam vegetables and serve up.

24 mars 2025
Omdöme utan inbjudan
Logotyp för Magpye

Svar från Magpye

This made our day – thank you! So glad you’re loving the veg-led pies (the Lentil Hotpot is a bit of an unsung hero!). It means a lot to know our pastry and packaging hit the mark too. Hope you enjoy the Mushroom Bourguignon just as much – it’s one of our favourites for a cosy dinner 🥧💚

Betygsatt 5 av 5 stjärnor

Best vegan pies around

Discovered Magpye with their range of vegan pies. I ordered the 12 pack with a variety of 4 different flavours. Well, the flavours are great. Especially love the vegan steak and Ale pies. Great value for money, delivered frozen.

24 februari 2025
Omdöme utan inbjudan
Logotyp för Magpye

Svar från Magpye

Thanks so much for the lovely review! We’re thrilled you enjoyed the variety – and especially the Steak & Ale, it’s a firm favourite here too. Really appreciate your support and hope to bake for you again soon! 🥧💚

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