We have just had our floors and worktop repaired by Christophe and he was absolutely amazing. So careful and a wonderful attention to detail, bringing everything back to look like new. He arrived on t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From the straightforward booking service to the actual visit, everything went perfectly. We contacted Magicman when the kitchen fitter damaged a panel. Unfortunately the panel was not simple to replac... Se mer
The worktop in our caravan was damaged when a wine glass was knocked out of the cupboard above. Brett, the technician from Magicman came today and I can't believe what a superb job he has done - a tr... Se mer
Sent thru pics and details to get a quote a week ago & chased up for an answer multiple times with no answer only to be told a week later after the damage has worsened they can't fix it. Appalling cus... Se mer
Företagsinformation
Skrivet av företaget
Magicman aims to repair, restore and extend the lifespan of damaged items that would otherwise go to the landfill, saving time and money for the customer and helping to protect the environment. We repair hard surfaces such as worktops, flooring, doors, window frames, tiles, baths, shower trays, basins and sanitaryware. With over 30 years’ experience, the management at Magicman have built an enviable and unsurpassed reputation for excellence. Magicman is the MOST accredited hard surface repair, restoration, and refurbishment contractor in the United Kingdom today. Our award-winning reputation at home and overseas for high-quality workmanship and project delivery cements our position as the Global market leader. Spanning multiple industries, Magicman provides onsite repair and restoration services to all hard surfaces internal or external, including wood, laminates, composites, acrylic, fibreglass, powder coated aluminium, glass, ceramic tile, vitreous china and so much more. From the mundane to the bizarre, nothing can surprise us! Magicman services are available in the UK and worldwide.
Kontaktuppgifter
Gordon House, BN41 1GL, Brighton, Storbritannien
- 03454581010
- enquiries@magicman.co.uk
- magicman.co.uk
4,4
Utmärkt
885 omdömen
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt reply to my enquiry.
Prompt reply to my enquiry.
Work was carried out on the date proposed.
The workmanship was of very high standard.
5 december 2024
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with your repair.
Have a lovely weekend
Thanks
Magicman
Excellent Work.
10 december 2024
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with your repair.
Have a lovely weekend
Thanks
Magicman
Definitely use again
They are very professional and are prompt. Their work is amazing. We have used them a few times and never failed to impress
17 december 2024
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with your repair.
Have a lovely weekend
Thanks
Magicman
Just amazing results
Just amazing results! Window and door dings and scratches all gone.
Lovely guy too.
Highly recommended
11 december 2024
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with your repair.
Have a lovely weekend
Thanks
Magicman
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with your repair.
Have a lovely weekend
Thanks
Magicman
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with your repair.
Have a lovely weekend
Thanks
Magicman
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with your repair.
Have a lovely weekend
Thanks
Magicman
Absolute 5* service
From the first phone call to having the work done took less than 48hrs. The service was exceptional. The workman turned up in time, did an amazing job on my quartz worktop, you would never know that there was a chunk missing. These guys were recommended to me.
10 januari 2025
Omdöme utan inbjudan
Svar från Magicman Holdings Ltd
Hi Lisa,
Thank you for your fantastic review! We’re thrilled to hear that from your first call to the completion of the repair, everything exceeded your expectations. It’s wonderful to know that the repair on your quartz worktop was seamless and that our technician delivered exceptional service. We truly appreciate your kind words and are so glad we came recommended to you!
Thanks,
The Magicman Team
Excellent service
Excellent service, very efficient skilled operative, went that extra mile.
12 december 2024
Svar från Magicman Holdings Ltd
Hi Elizabeth,
Thank you for your kind feedback! We’re so pleased to hear that you received excellent service and that our skilled technician went the extra mile. Your satisfaction means a lot to us!
Thanks,
The Magicman Team
Scammers
Scammers. They are not what you call a magic man. They are just some guys that are coming with some spray around, spraying paint all over the place and making more damages than before.
Stay away, unless you want to regret it and lose money.
9 december 2024
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review.
Our technician attended and carried out the works to an acceptable standard. We follow the NHBC guidelines in regards to our finishes. Our technician did note that the repairs were being inspected by torch light up close and he was asked to remove 4x of his repairs as your site manager touched them up with his own pen. There was also no permanent lighting on site, despite yourself confirming there was. Unfortunately the works were signed off as acceptable.
Thanks
Magicman
Completely invisible quartz chip repair
It was very easy to set up an appointment within a couple of days. The whole on-line quotation/payment system worked super smoothly. Our “magicman” Matchek arrived as expected, was so polite and courteous and did a truly amazing chip repair on our kitchen quartz worktop. You can’t see where it was repaired at all.
Fantastic service!
8 januari 2025
Omdöme utan inbjudan
Svar från Magicman Holdings Ltd
Hi Mark,
Thank you for your fantastic feedback! We’re delighted that the booking process was smooth and that Matchek provided such excellent service. It’s wonderful to know the repair on your kitchen quartz worktop was seamless and exceeded your expectations. We’ll be sure to share your kind words with Matchek!
Thanks,
The Magicman Team
Great company
Great company. Fantastic customer service and outstanding work by technicians (Spencer and Keith). Damaged items have been restored to “as new” condition.
10 januari 2025
Svar från Magicman Holdings Ltd
Hi John,
Thank you for your excellent review! We’re thrilled you had a fantastic experience with our customer service team and that Spencer and Keith delivered outstanding work. It’s great to know your damaged items have been restored to “as new” condition. We’ll be sure to pass on your kind words to the team!
Thanks,
The Magicman Team
Great communication from Magicman
Great communication from Magicman, at all stages of the process. Very clear with their invoice and billing process, too. It did seem strange to pay up front, but I understand why. I’m really sorry I can’t remember the technician’s name but he was an artist! He was a perfectionist and actually removed the first two attempts at fixing the problem. So grateful for his skill, as the worktop was a mess and very tricky to fix. Thank you!
6 december 2024
Svar från Magicman Holdings Ltd
Hi Stu,
Thank you for taking the time to share your experience! We’re so pleased that our communication and billing process were clear and straightforward. It’s fantastic to know that our technician’s dedication and perfectionism resulted in a seamless repair, especially for such a tricky worktop issue. We appreciate your kind words and will pass your feedback to the team!
Thanks,
The Magicman Team
Svar från Magicman Holdings Ltd
Hi Tracey,
Thank you for your kind words! We’re delighted that you received excellent service and your worktop is perfect. Your satisfaction means a lot to us!
Thanks,
The Magicman Team
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review.
We are pleased to hear you were happy with your repair.
Have a lovely day.
Thanks
Magicman
The guy was very pleasant and made a…
The guy was very pleasant and made a good job of what he had to do , Would recommend this company to anyone
11 december 2024
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with the repair.
Have a lovely day
Thanks
Magicman
From booking my repair to completion my…
From booking my repair to completion my experience was great, the gentleman who came out was absolutely brilliant was amazed at how good my cupboard doors now look
6 december 2024
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with the repair.
Have a lovely day
Thanks
Magicman
Magicman were professional and helpful…
Magicman were professional and helpful but the unnecessary delay caused by IKEA spoiled the overall experience.
10 december 2024
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review. Please be advised IKEA are nothing to do with us, we are only instructed by them, if you have any issues with them please raise directly with them.
Thanks
Magicman
Repairs to various surfaces on a recent job
To be fair the clue is in the name, repairs to scratches/ holes/ gouges etc to finishes/ in various materials become nigh on impossible to see with the naked eye in our experience.
19 december 2024
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with the repair.
Have a lovely day
Thanks
Magicman
An eye for detail and a patient, helpful service
The technician who visited us had an eye for detail. He went beyond the obvious marks, dents and scratches that we had noticed, and found other smaller blemishes which would have been visible in brighter light. He took his time and was very helpful in recommending how the door and window surrounds should be cleaned in future - taking care to avoid all abrasive cleaning liquids and pads. The whole process was carried out with great good humour, and I certainly wouldn't hesitate to call on Magicman again in the future.
19 december 2024
Svar från Magicman Holdings Ltd
Good Afternoon,
Thank you for your review, we are pleased to hear you were happy with the repair.
Have a lovely day
Thanks
Magicman
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