Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I didn’t subscribe, however I chose to read reviews on Trust Pilot first. From what I see, anyone would be better off just finding You Tube exercises, for free, eat and drink healthy, and force yours... Se mer

Betygsatt 5 av 5 stjärnor

Waking up and moving changed my mental state completely. I’m calmer, more confident, and ready for the day. It’s not just exercise anymore, it’s mindfulness through action.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This company is a gang of crooks and scammers. They set up a subscription without your consent, and takes a lot to unsubscribe. They charge the VAT to the payments, but they don't have a legal VAT nu... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Not looking good is it? was about to join, slick process and personal plan, but after reading the reviews I'll leave it, instead of Chat GPT responses, why doesnt your company act on it, reviews are k... Se mer

Företagsinformation


Kontaktuppgifter

2,0

Dålig

TrustScore 2 av 5

558 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 99 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Not looking good is it

Not looking good is it? was about to join, slick process and personal plan, but after reading the reviews I'll leave it, instead of Chat GPT responses, why doesnt your company act on it, reviews are kings, all these customers can't be wrong,

19 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unnecessary

I didn’t subscribe, however I chose to read reviews on Trust Pilot first. From what I see, anyone would be better off just finding You Tube exercises, for free, eat and drink healthy, and force yourself to get up every morning to do this a little bit earlier than usual. Have a protein shake. It’s going to help WITHOUT getting scammed!

19 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mindful mornings

Waking up and moving changed my mental state completely. I’m calmer, more confident, and ready for the day. It’s not just exercise anymore, it’s mindfulness through action.

18 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Lily, your words truly inspire us! We're so happy to hear our program helps bring calm and confidence to your mornings. Here's to many more mindful moments in motion! 🌟 Thank you for sharing your journey with us.

Trustpilot utreder omdömet enligt vår rapporteringsprocess.

Betygsatt 4 av 5 stjärnor

Daily reminder

It helps with awareness and daily habits. Still, it feels limited as a full lifestyle tool.

31 mars 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hello Eve! Thank you for sharing your feedback. We’re glad to hear that the app is helping you build awareness and improve daily habits.

We also appreciate your note regarding its limitations as a full lifestyle tool. MadMuscles is designed to support users with structured fitness guidance, habit building, and training plans, and we are continuously working on expanding and improving the experience to cover more aspects of a healthy lifestyle.

Your input is valuable and helps us understand where we can do better. If you have specific features or improvements in mind, feel free to share them with us at support@madmuscles.com.

Kind regards,
MadMuscles Team

Betygsatt 1 av 5 stjärnor

A gang of crooks

This company is a gang of crooks and scammers. They set up a subscription without your consent, and takes a lot to unsubscribe. They charge the VAT to the payments, but they don't have a legal VAT number, thence unable to issue a legal invoice.
Como decimos en España, no hay bastante pan para tanto chorizo.

14 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hello! We are sorry to hear about your concerns and that your experience has left such a negative impression.

We want to assure you that our company operates with high standards of transparency and does not employ any fraudulent practices. All information about prices and subscription terms is clearly displayed up until the moment of purchase so that the user can make an informed decision.

Please know that you can cancel your subscription at any time directly through your account on our website. If necessary, our support team is always ready to help and advise you on how to do this. Accept our apologies if the information was not clear enough for you.

We sincerely appreciate your feedback and are always ready to help resolve any misunderstandings or questions. Please contact us again at support@madmuscles.com for assistance.

Kind regards,
MadMuscles Team

Betygsatt 1 av 5 stjärnor

A fuir !

En croyant payer un simple accès à une application sportive, je me suis retrouvé facturé de 35,95 et 49,95€ sans demande de confirmation d'engagement ni possibilité de refuser les offres. Arnaque bien huilée.

16 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Bonjour Mathieu! Nous sommes désolés d'apprendre votre mésaventure et comprenons vos préoccupations.

Nous tenons à préciser que toutes les informations relatives aux prix et aux options d'abonnement sont systématiquement affichées lors du paiement. Les options supplémentaires sont facultatives et nécessitent une confirmation de votre part avant l'achat. Vous pouvez également choisir de ne prendre que la formule de base. Veuillez nous excuser si ces informations n'étaient pas suffisamment claires.

Il est important de souligner que nous n'avons recours à aucune pratique frauduleuse et que nous mettons tout en œuvre pour fournir à nos clients des services légaux et éthiques.

Nous souhaiterions examiner votre cas. Veuillez contacter notre service client à l'adresse support@madmuscles.com en nous fournissant les détails nécessaires afin que nous puissions vous aider.

Cordialement,
L'équipe MadMuscles

Betygsatt 1 av 5 stjärnor

Disgustato dalla esperienza

Disgustato dalla esperienza, ti agganciano con offerte alle quali poi si aggiungono senza autorizzazione e in modo furbesco servizi aggiuntivi molto più costosi, proprio come già letto in altre recensioni. Tante parole gentili al servizio clienti e proclama di grandi valori ma alla fine ciò che interessa è tenersi i soldi prelevati usando la fiducia. Disgustosamente ipocriti.

15 februari 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Ciao Giancarlo!

Ci rammarichiamo sinceramente per la tua delusione e prendiamo molto sul serio le tue parole. La trasparenza è per noi un valore fondamentale e non intendiamo attivare servizi senza il consenso dell'utente.

Spesso, al momento del pagamento, vengono offerte opzioni aggiuntive tra cui scegliere, ma comprendiamo che, se il processo non ti è stato chiaro, può causare insoddisfazione. Vogliamo chiarire il tuo caso e verificare i pagamenti effettuati.

Ti invitiamo a contattare il nostro team di supporto all'indirizzo [support@madmuscles.com]. Il nostro team verificherà immediatamente la tua posizione per individuare una soluzione equa. La vostra fiducia è importante e vogliamo dimostrarvi che siamo qui per risolvere il problema!

I migliori auguri,
Squadra MadMuscles

Betygsatt 1 av 5 stjärnor

Money taken from my account repeatedly with no account or service…

I don’t not have an app nor an account yet monies have been taken continually from my bank account. Having written to them several times I keep on getting the same stupid response- that my email does not match the one that they have and that they I have to give them my account and card details.
How many times have I explained to this Mad company that my email address has been the same for ages and that I do not have an account either them.
I have no proof. They want a copy of my card but I have already cancelled my card.
My bank said I need to reason with this company and only then will they intervene. I am so stressed and just do not know how to resolve this. At least 4 payments taken in past 4 weeks. This week for over £90. OVER and over I have told this company that I only use an iCloud email address. I do not have record of any order. Yet same old reply below. Scam . I have provided my email address. All bank account statements but they want my card details even though last card was cancelled.
Time for them to send me proof of my order. I have not received a single payment back. Liars
🥲
So today this support team have said that they have not heard from me and hence they will stop communications.
Is it possible in this day & age that a company called Mad Muscles respond to me on Ttrist pilot and pretend that I have not been communicating with their support team, have the gall to give me the email address here.

13 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hello Anita, we are sincerely sorry to hear about your dissatisfaction and the problems you are dealing with. For the email address you provided us, we found one payment and have already processed it and returned it to you. We really want to help you and understand the situation. To do this, we need to have more information about your order. Please provide all the necessary information to this email address: support@madmuscles.com . We will do our best to help you.

Best wishes,
Mad Muscles Team

Betygsatt 1 av 5 stjärnor

I was charged a total of €90 and I had…

I was charged a total of €90 and I had a hard time subscribing! Eventually I was released!!!

15 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hello!

Thank you for sharing your experience. We are sorry that the subscription process has caused you difficulties. We strive to ensure that our plans are transparent and understandable. All payment information is provided to users in advance, and we are sorry if it confuses you.

Please email us at [support@madmuscles.com] so we can review your payment details and ensure you receive exactly the services you were counting on. We are here to help, and thank you for your feedback!

Best wishes,
MadMuscles Team

Betygsatt 1 av 5 stjärnor

j'exige d'etre remboursé imédiatement

bonjour

j"ai consulter leur site il y a 5 jours pour me faire un avis sur leur programme d'entrainements. J'ai rempli tout leur questionnaire et ensuite ils m'ont proposé un paiment, se qui est en soit normal mais en faite c'est une grosse arnaque pour vous faire rentées vos coordonées bancaire en vous appatant avec un petit montant. Selon eux, soit disant il me fessait une promo et le prix pour juste voir le programme était de 0.21 centimes d'€. Sauf qu'une fois que vous avez rentré vos coordonées bancaire ou utiliser paypal il vous débite d'un énorme montant. d"en mon cas il mon volé 54,94€.

Si je pouvais mettre 0 je l'aurais fait j'invite toute personnes souhaitant procéder a un paiment ou quoi que ce soit de toujours bien ce renseigner sur le site ou l'aplli avant tout paiment, même si sa parait très bien fait en apparance (pour le coup le supercherie est très bien réalisé, tout est fait pour vous mettre en confiance) leur questionnaire est très complet, leur promo est aléchante, mais ils ne vous disent pas que vous prenez un abonnemant renouvelé automatiquement tout les mois.

10 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Salut Timothée !

Nous regrettons sincèrement cette confusion et votre mécontentement. Nous n’avons pas l’intention d’induire nos utilisateurs en erreur. Toutes les informations d’achat sont fournies aux utilisateurs à l’avance et nous sommes désolés si cela ne se produit pas dans votre cas.

L’offre à 0,21 € correspond à une période d’essai qui devient un abonnement complet, sauf si elle est résiliée comme spécifié dans nos conditions. Cependant, nous comprenons votre déception et souhaiterions clarifier la situation concernant votre paiement.

Veuillez contacter notre service client à l’adresse [support@madmuscles.com]. Nous traiterons votre dossier en priorité afin de trouver une solution satisfaisante. Votre confiance est importante pour nous et nous vous remercions pour vos retours !

Cordialement,
MadMuscles Team

Betygsatt 1 av 5 stjärnor

svindler firma

svindler firma, købte en ydelse til 150kr. som jeg ikke kunne lide eller benyttede, Madmuscles trak efterfølgende 700kr. fra min konto og har skrevet mig op til et abonnement. som jeg aldrig har accepteret.

HOLD JER VÆK fra dette svindlerfirma.
Davis Zivadinovic

14 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hej Davis!

Vi synes ked af din oplevelse. Gennemsigtighed er afgørende for os, og vi ønsker ikke, at vores brugere skal føle sig vildledt.

Vi samarbejder ikke med svigagtig taktik, og alt præsenteres på forhånd på stedet. Alle oplysninger om abonnementer og priser gives til brugerne på forhånd i form af en brevfaktura, og vi beklager, hvis disse oplysninger forvirrede dig.

Vi vil gerne undersøge din abonnements- og refusionssag. Kontakt os på support@madmuscles.com, så vi kan løse dette så hurtigt som muligt. Vi værdsætter din feedback. og vi venter på dit brev!

Med venlig hilsen
MadMuscles Team

Betygsatt 1 av 5 stjärnor

I was thinking this app and program was…

I was thinking this app and program was a part of the exercise program for seniors with AARP as it was under their website. I downloaded the $15 four week program and within minutes realized it was not a part of AARP and I am not real techno saavy so I canceled the program and deleted the app within minutes.I contacted MadMuscles right away and got several emails back from “Stella”. Then after review of my request my refund I just received a was a denial. After reading other reviews I will keep my emails in the event they charge me more as they have others apparently. Seems pretty much like a scam. Good companies give refunds when requested within minutes of a mistaken purchase.

10 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hello!

We’re truly sorry for the experience you had and for any confusion regarding the subscription. We also sincerely apologize that your previous communication with our support team did not meet your expectations. Your feedback and opinion are very important to us, and we truly value you taking the time to share your situation.

Please rest assured that we are not involved in any fraudulent schemes. We operate with full transparency on a subscription-based model, and all payment details are clearly shown before purchase. We always aim to provide clear information to avoid misunderstandings.
We’re also very sorry that your cancellation and refund request did not lead to the outcome you expected. This is not the experience we want for our users.

Please contact us again at support@madmuscles.com, and we will carefully review your case once more and do our best to find a fair solution for you. We are here to help and support you. 💙

Sincerely,
MadMuscles Team

Betygsatt 5 av 5 stjärnor

Mind-body connection

These workouts taught me to listen to my body. It’s mindfulness and fitness in one.

31 mars 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hi Abby! 😊 Thank you so much for sharing your experience — we’re really happy to hear that the workouts are helping you build a stronger mind-body connection. 💪

It’s wonderful that you’re feeling more mindful and learning to listen to your body. That balance between movement and awareness is exactly what we aim for, and it’s amazing to see it working for you. Keep going — you’re doing great!

Best regards,
MadMuscles Team ❤️

Betygsatt 1 av 5 stjärnor
Logotyp för Madmuscles App

Svar från Madmuscles App

Hello, Evelyn! We are very sorry that you had this impression, but we want to assure you that our team has nothing to do with fraud, and all terms and conditions of auto-renewal of subscription and its cost are always indicated on the order screen, and we sincerely strive to help you, so please contact our support team support@madmuscles.com for assistance.

Betygsatt 1 av 5 stjärnor

Poor Service

Tried to cancel numerous times. The last time they sent me an email their volume was too high and they couldn’t cancel for me. They told me I had to do it.

30 oktober 2025
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hello, Catherine! We are very sorry that you are experiencing difficulties, however we sincerely want to help you understand this situation and provide the necessary instructions, so that we can thoroughly investigate your case and help, please contact our support team at support@madmuscles.com for assistance.

Betygsatt 1 av 5 stjärnor

Do NOT download or subscribe.

Mad muscle will bill your credit card and fight the charge and will tie you up in a loop. Do NOT sign up for anything. Just don't do it.
Why did they flag my post? It's all truth and they know it. It's their business tactics that should be flagged. Do customers right and there won't be so much negativity surrounding your company.

11 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hello Isaac! We are very sorry that you had such a negative experience, however we want to assure you that our team has nothing to do with fraud, and all subscription terms and conditions are transparent and displayed before confirming the order, and we sincerely strive to help you understand this situation and provide the necessary clarifications, so that we can check your account details and find a solution, please contact our support team for assistance.

Betygsatt 5 av 5 stjärnor

Progress that feels good

I’ve stopped comparing myself to others. The app helps me focus on my own journey. My energy and confidence are back, and I feel great every day.

12 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hi Mary! We’re so proud to support your fitness goals. Thanks for being part of our community!

Betygsatt 5 av 5 stjärnor

No pressure, just progress

The approach is gentle but powerful. It doesn’t push too hard. Yet I keep improving every week, that’s the magic.

11 april 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Hello George! Thank you so much for your feedback! We’re really happy to hear you’re enjoying the balanced approach and noticing steady progress each week. That consistency is exactly what we aim for. Keep going — you’re doing amazing!

Kind regards,
MadMuscles Team

Betygsatt 1 av 5 stjärnor

Site qui arnaque et qui prélève des…

Site qui arnaque et qui prélève des sommes indues!
Fuyez ces pourris!

6 januari 2026
Omdöme utan inbjudan
Logotyp för Madmuscles App

Svar från Madmuscles App

Bonjour OLIVIER!

Nous sommes vraiment désolés de lire votre message et comprenons votre frustration. Cependant, nous tenons à souligner que notre service est totalement transparent : le prélèvement automatique n’est effectué qu’après vérification préalable et toutes les conditions générales ainsi que les prix sont clairement affichés avant le paiement.

Nous ne tolérons pas les pratiques trompeuses et prenons ce type de commentaires très au sérieux. Il y a peut-être eu un malentendu ou une situation particulière que nous aimerions examiner plus en détail.

Nous vous invitons à contacter notre équipe d’assistance par e-mail à l’adresse https://support.madmuscles.com/hc/en-gb/requests/new avec vos informations afin que nous puissions vérifier votre dossier et vous fournir une solution rapide et appropriée. Merci pour votre retour. Nous attendrons votre lettre !

Meilleurs vœux,
MadMuscles Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer