Order process was easy. They always answered Whats App messages. One light was damaged by the courier but they are replacing it. Will recommend them to all my friends and family. Wish there was more b... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
MacSell offers very good value for money on our Inverter/Battery combination. We are happy with the performance after installing. I did not understand initially that MacSell does not keep much stock a... Se mer
Macsell gave us a top class buying experience with the Sun brand 10.2KW hybrid solar charger we ordered on 23 September. It was delivered undamaged to Port Elizabeth on 3 October. The contents were... Se mer
Företaget har svarat
Online shopping is streamlined and easy to navigate. Reasonable prices. Products ordered and received is the same, is real and of decent quality. Client communication is timely and informative.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MacSell We've got it All, We supply a wide range of Load Shedding Solution, Inverters, Portable Plug and Play inverters, Batteries and so much More! MacSell has been in the e-commerce business for more than 12 years with more than 35 000 sales on BoBShop (formerly know as BidorBuy).
Kontaktuppgifter
630 Craig Street, 0001, Pretoria, Sydafrika
- 079 027 6835
- Sales@macsell.store
- macsell.store
4,7
UtmÀrkt
289 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 mÄnad
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Excellent service from the start untilâŠ
Excellent service from the start until we received the solar batteries. In future when I want to buy solar products they'll be my number one shop.
13 november 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Was a nice experience doing onlineâŠ
Was a nice experience doing online shopping with them. Very helpfull. Answered all my questions almost immediately. And the parcel was sent out on time as promised. Will be doing business with them again.
6 november 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Thank you for your speedy service withâŠ
Thank you for your speedy service with high-quality products
3 november 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Good
Good, efficient, courteous and prompt service. Not quite a 5 star as a little short on technical advice and related follow-up support, which would take it from pure sales to wholistic support.
20 oktober 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback we will be in contact to ensure improve on the wholistic support. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Great service and fast delivery
17 oktober 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Responce is very important first
Responce is very important first, and cooperate between me and sales person was good.
17 oktober 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
I was sent the wrong unit so I had toâŠ
I was sent the wrong unit so I had to pay extra to send it back to the warehouse. I had to pay engineers extra because they came but the product was the incorrect. The whole excercise cost me alot.
2 oktober 2023
Svar frÄn MacSell
Dear Noxipho
Upon reviewing your order, it appears there was a mix-up in the models you selected. You initially ordered two different inverter models, specifically a 3.5kVA and a 5.5kVA inverter. However, the correct models were delivered based on your order. The 3.5kVA inverter was sent as per your order.
We did inform you that you had the option to return the incorrect inverter and exchange it for the 5.5kVA inverter you wanted. However, please note that the shipping costs for this exchange would be your responsibility, as the error was on your side.
We understand that this may have caused additional expenses and inconvenience, and we sincerely apologize for any confusion. We strive to provide our customers with the best service.
If there is anything else we can do to assist you further or if you have any questions, please don't hesitate to reach out to our customer service team. Your satisfaction is important to us, and we aim to make your experience better in any way we can.
Thank you for your understanding and for giving us the opportunity to address this issue. We value your business and hope to serve you better in the future.
ALWAYS SUPER FAST SHIPPING andâŠ
ALWAYS SUPER FAST SHIPPING and friendly, professional service. Easy online ordering. THIS is my go to store for my loadshedding necessities.
26 september 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Was my first time buying from you andâŠ
Was my first time buying from you and your service and prices are fantastic, excellent support aswell, definitely will be doing business with you again
5 oktober 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Battery broke after 3 months
There I updated the title. Battery broke after 3 months. The battery was delivered on the 1st of August and has been disfunctional for the last 15 day. All other batteries bought elsewhere running on same MAKE of inverter are going strong. The batteries bought elsewhere have also been drained below 50% and recharged and are perfectly healthy. Those good batteries are in fact connected to other 2 seperate inverters in the house, we have inverters 3 of the same make. 1 connected to a lead acid battery, and another connected to a 100amp gel battery that was bought elsewhere about 8 months ago, perfectly helathy. Only your 200amp battery has "broke". Nowhere in the box or on the battery does it say do not drain below 50%. The Mecer inverter dictates when the inverter switches off, I don't sit and watch the inverter while I work.
1 augusti 2023
Svar frÄn MacSell
Thank you for your review; we were surprised to see it posted due to a variety of factors. First, you purchased the battery in July, not two months ago as stated. Second, based on the information you've provided, you've damaged the battery by running it below 50%, draining it to 25%, and now claiming that the battery "broke" after 2 months. You've also added additional issue to your rating by mentioning that you've used multiple batteries in addition to the one you purchased on the same inverter. Mixing batteries from different manufacturers, sizes, and ages will cause substantial damage to your batteries.
I would use them again
Really quick and easy to order, great delivery times and no issues at all.
18 september 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Fast response and kept me up to date
Fast response and kept me up to date. Excellent seller!
27 september 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
2nd battery that i bought to extend myâŠ
2nd battery that i bought to extend my backup system and excellent service and quality and fast delivery. Very pleased with seller!
27 september 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Happiness is.
Ordered, arrived the next day. Description of product was 100% accurate. Overall great service.
27 september 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
3.5kw Inverter and Tubular Batteries
It was really easy to place an order and get it delivered timely. I bought two batteries and one Inverter all are working fine. I am very happy with MacSell.
7 september 2023
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.