Order process was easy. They always answered Whats App messages. One light was damaged by the courier but they are replacing it. Will recommend them to all my friends and family. Wish there was more b... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
MacSell offers very good value for money on our Inverter/Battery combination. We are happy with the performance after installing. I did not understand initially that MacSell does not keep much stock a... Se mer
Macsell gave us a top class buying experience with the Sun brand 10.2KW hybrid solar charger we ordered on 23 September. It was delivered undamaged to Port Elizabeth on 3 October. The contents were... Se mer
Företaget har svarat
Online shopping is streamlined and easy to navigate. Reasonable prices. Products ordered and received is the same, is real and of decent quality. Client communication is timely and informative.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MacSell We've got it All, We supply a wide range of Load Shedding Solution, Inverters, Portable Plug and Play inverters, Batteries and so much More! MacSell has been in the e-commerce business for more than 12 years with more than 35 000 sales on BoBShop (formerly know as BidorBuy).
Kontaktuppgifter
630 Craig Street, 0001, Pretoria, Sydafrika
- 079 027 6835
- Sales@macsell.store
- macsell.store
4,7
UtmÀrkt
289 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 mÄnad
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Great service
23 oktober 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Very quick delivery and high qualityâŠ
Very quick delivery and high quality product. Ordered 1x 200w Solar panel.
21 oktober 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Timely response and service!
8 oktober 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Super Macsell
Hi. Firstly the prices are very competitive. Product range and quality is of good standards. Also most importantly it's safe to shop online. Delivery is fantastic
18 oktober 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Good experience
MacSell could ship item the same day as order, but only shiped the next day after i enquired about tracking number.
The packing was good and item received in good condition.
TCG service as always excellent, but their tracking updates need a lot of attention.
16 oktober 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Macsell gave us top class serviceâŠ
Macsell gave us a top class buying experience with the Sun brand 10.2KW hybrid solar charger we ordered on 23 September.
It was delivered undamaged to Port Elizabeth on 3 October. The contents were exactly as described on their website, and installed with no problems at all.
Highly recommend.
25 september 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Quick response and ahead of schedule onâŠ
Quick response and ahead of schedule on orders placed
7 oktober 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Very good service
Very good service, good delivery time.
Super happy with MacSell, will definitely come again.
27 september 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
I bought and combo of lithium andâŠ
I bought and combo of lithium and inveter
i only receivded a battery and still waiting for the inventer still today your service is very bad and unprossessional and even thinking of opening a fraud case no clear explanation why am not receiving my goods as per the delivery agreement on the website purchase was made on the 2oth of this month
20 september 2024
Svar frÄn MacSell
Good day, thank you for your feedback. It's rather unfortunate that pictures can not be uploaded on this platform to back up the false claims that you've made in your rating.
As the per our conversation which you now claim we did not have an did not provide an explanation your order was 2 parcels, as clearly stated on the parcel as you've advised you've seen, Parcel 1/2 and 2/2 , for some reason Courier Guy did not deliver the second parcel to you.
We've followed up with them and we've advised you that the second parcel is to be delivered, which The Courier Guy did not deliver.
We've been in contact with you everyday checking on your if you've received the inverter. We've also send another replacement inverter and asked that you let us know if you receive the first one as you will now be getting two inverters as we are trying to minimize any further inconvenience caused by The Courier Guy.
As per our daily communication and explanations we are trying to resolve the issue caused by The Courier Guy. The issue is out of our hands but we are trying to solve the issue and once again we apologize for the inconvenience caused by The Courier Guy. It will be best if you post a truthful review about The Courier Guy instead of an untruthful review about us.
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
It was exceptional service,i neverâŠ
It was exceptional service,i never imagined,it was bravo,magnificent.
4 september 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
MacSell can be trusted
The quick response on the order and the adherance to delivery lead times.
4 september 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Ecco solar set
I ordered my solar set on Monday 2 September on Thursday 5 September it was delivered no hassles no problems. Excellent service thank you.
3 september 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Great service. Great price.
Ordered 2 batteries and a solar panel. One battery and solar panel arrived 3 days later. Within hours of reporting the missing battery another was on its way and delivered 2 days later. This is amazing service as we live in a remote area in Northern Zululand.
30 augusti 2024
Svar frÄn MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Great quality and quick response to queries.
The product is great quality. The shopping and checking out experience was seamless and they delivered in the stated SLA. When I experienced problems with the courier they made use of they were quick to respond and give me the correct channels to use. I will definitely be using Macsell's services again.
22 augusti 2024
Svar frÄn MacSell
Good day, thank you for your feedback, although the couriers are not part of our company and we have no control of the deliveries we would've gladly assisted with the issue at hand if we were made aware of the issue.
You state the we did not offer any assistance regards to the cost but we were not made aware of the issue and were not contacted to assist with the matter.
We tried to give you a call after receiving the review but you kept ending our calls.
Feel free to make contact with us as we will gladly assist with the issue at hand that you've experienced with the courier. Your review should be a reflection of the service and products purchased from us and not with the couriers.
Detta Àr Trustpilot
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