The power bank only charged for 31 minutes/ 14% of charge into my phone before the bank was fully discharged . The pub I was in had no way of giving me an alternative power bank without me paying agai... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had questions about some things that potential ticket sellers were saying online, and they appeared to be scams. I had the pleasure of dealing with Lily, and after asking for more information, she p... Se mer
Bought Springsteen tickets for the BST Hyde Park show via Festicket. Like many others I then tried to repurchase them via Lyte - directed by the organisers! After multiple support tickets and weeks an... Se mer
Företaget har svarat
I can’t rave about this company enough. It gave me the ability to get tickets to a sold out show without paying ridiculous scalper prices or having to worry about being scammed. I put in a ticket beca... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Get or return tickets to sold out events.
Kontaktuppgifter
San Francisco, USA
- lyte.com
3,6
Medel
509 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I did receive the solution to my issue
I did receive the solution to my issue, thanks very much. It took a few days but we're happy!
6 augusti 2023
Omdöme utan inbjudan
A* service..!!!
I messaged Lyte with an issue and was looked after by Jazz. I am so grateful for the help I received and the outcome. A* customer service..!! Thank you :)
2 augusti 2023
Omdöme utan inbjudan
Understanding
Very understanding, understanding my needs and responding to medical issues. Caring and helpfulness, it's a breath of fresh air in the medical experience. Very easy and convenient
23 juli 2023
Omdöme utan inbjudan
Lyte team has great communication and…
Lyte team has great communication and customer service skills.
10 juli 2023
Omdöme utan inbjudan
Only thing I don't like is how I can't…
Only thing I don't like is how I can't return my tickets on the website site it says I can't at the moment and I'm confused why. Unfortunately I won't be able to make it that weekend, definitely next time!
14 juli 2023
Omdöme utan inbjudan
Svar från Lyte
Hi there,
Before we can make you an offer for your tickets, we need to go find a buyer. Lyte does everything in our power to find a new fan to buy your ticket. Right now we have satisfied all fan requests. Please select the "Get notified if there is a buyer" button to be emailed if we're able to make an offer on any of your tickets.
If we're able to make an offer, you'll be able to select how many tickets you want to return. In the meantime, feel free to use your ticket as you see fit.
Our goal is to get real tickets in the hands of fans, but being able to make an offer on a ticket is not a guarantee. We hope this information at least provides you with some insight into why we are not making you an offer at this time.
Please let us know if you have any further questions and thanks for using Lyte!
this is a scam!!!! do Not Buy!!!! they will NOT GIVE VENUE
this is a scam! my son bought tickets for 2023 in Houston. THIS COMPANY WILL NOT CONTACT YOU OR GIVE YOU VENUE. WONDER IF THEY REALIZE....THAT THE HOUSE OF CARDS HAS FALLEN
12 juli 2023
Omdöme utan inbjudan
I can not get my tickets
I can not get my tickets, I ordered them way back on the 7th of February,
I have sent countless emails but still don't have my tickets.
Been intouch with seller but still no tickets all they say is we will get back to me. The link to the tickets will not work.
Purchase others for family and friends and there link work and they have even updated there link????
7 februari 2023
Omdöme utan inbjudan
Svar från Lyte
Hi Chris,
We see one of our Fan Experience team members have been in touch regarding the delivery of your tickets. Please let us know if you have any other questions!
Saphia was super helpful!
Saphia was super helpful. We had our wires crossed in the beginning but Saphia stayed professional and was understanding especially considering the multiple panicked emails I sent. I had accidentally missed a payment and my plan was cancelled so as you can imagine I had bombarded Lyte Support with emails. The only thing I didn’t like was the time difference as I’m in New Zealand and the service is based in the US, the response time is also slower. All in all, awesome service from Saphia and the Lyte team! Thank you so much for your help and resolving my issue!!! 😊
7 juli 2023
Omdöme utan inbjudan
Gene was very helpful and provide…
Gene was very helpful and provide excellent customer service
5 juli 2023
Omdöme utan inbjudan
Quick and informative response.
3 juli 2023
Omdöme utan inbjudan
Thank you Jazz
Quite a fast response to my enquiry, with clear detailed information.
3 juli 2023
Omdöme utan inbjudan
Bruce Springsteen BST
Same problem as Christine re. Thursday Bruce Springsteen hyde park ticket, messaged Lyte about 5 times since early last week, first time i was told my ticket would be in the BST app by July 1st, all the other times by July 4th, and nothing. Just my proof of order in the Lyte link they sent.
3 juli 2023
Omdöme utan inbjudan
Svar från Lyte
Hi Richard,
All Lyte tickets were delivered prior to the start of the show. We hope you enjoyed the event!
This review is for anyone who…need help with Bruce Springsteen tickets
This review is for anyone who repurchased Bruce Springsteen tickets.
You need to download the BST app, sign up with email you purchased your tickets with, the tickets will show up in the bst app not the lyte app.
3 juli 2023
Omdöme utan inbjudan
I am still waiting for my Bruce…
I am still waiting for my Bruce Springsteen tickets for Thursday6 July. Emailed twice but just received a reply to follow the link that isn’t allowing me to download the tickets. Getting worried
3 July: without ANY communication from Lyte I had an email from AXS regarding my Bruce Springsteen tickets. All now downloaded. The lack communication from Lyte was disappointing to say the least and stressful. Had I been scammed. Would not recommend them to anyone.
2 juli 2023
Omdöme utan inbjudan
Svar från Lyte
Hi Christine,
We see your tickets were delivered prior to the event. We hope you enjoyed the show!
Response time is quick and efficient
Twice I have needed assistance and both times the response time has been quick and super efficient!!
30 juni 2023
Omdöme utan inbjudan
Disappearing Springsteen tickets!
Bought Springsteen tickets for the BST Hyde Park show via Festicket. Like many others I then tried to repurchase them via Lyte - directed by the organisers! After multiple support tickets and weeks and weeks I finally was able to purchase them again. It's now less than a week to go and I still don't have any tickets, just a confirmation I've paid. It looks like I don't actually own them at all, but am waiting for someone to return theirs?! Not what I signed up for - I bought tickets myself, not a resale. No response to yet another support ticket yesterday either. Terrible service for most of it, it feels like I'm being scammed!
29 juni 2023
Omdöme utan inbjudan
Svar från Lyte
Hi there,
We can confirm all Lyte tickets for BST were delivered prior to the event. We hope you enjoyed it!
I bought tickets for the wrong day in error
I bought the wrong tickets by mistake so I emailed to request a swap to a different day. It took a few days to get a response but it was clear I just needed to purchase more tickets for the correct day before I could get a refund which I did. I then received a response a few days later confirming my refund . All painless, the only negative thing would be the response time.
28 juni 2023
Omdöme utan inbjudan
Service
Ask a question they will give you a quick answer and find a proper solution to your query
26 juni 2023
Omdöme utan inbjudan
So helpful and communication first…
So helpful and communication first class. Not all agencies work in this way and so respectful of my circumstances.
Would not hesitate to use Lyte in the future.
27 juni 2023
Omdöme utan inbjudan
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