Luxome Omdömen 

34
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had my bag stolen at the gym and lost my house keys, and Suzie was amazing! She got the locks replaced almost immediately and helped me get back into my room without any hassle. Super responsive, pr... Se mer

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Betygsatt 5 av 5 stjärnor

The best letting agency I’ve ever come across. Suzie did a great job from the contract start all the way to the end. If any maintenance issues were reported, they were always resolved within minimum t... Se mer

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Betygsatt 5 av 5 stjärnor

Highly recommend. Brilliant company, that fixed any problems straight away and always kept us in the loop with anything going on. Suzie is amazing, so lovely and friendly, making us feel like we could... Se mer

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Betygsatt 5 av 5 stjärnor

Suzie was an absolutely amazing property manager. All issues I had (of which there were very few) were dealt with efficiently and done properly. As well as this the contractors that were sent to the h... Se mer

Företaget har svarat

Företagsinformation

  1. Studentbostadscenter
  2. Lägenhetsuthyrning
  3. Grupplogi
  4. Bostadsområde

Skrivet av företaget

Luxome® offer 5–10 bedroom student & professional homes in prime locations, including Fallowfield, Withington and Salford. With 365 day 24/7 support, we strive to proceed the best service in shared living across Manchester and the the North West


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

34 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(34)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Overall a great experience with Luxome

Overall a great experience with Luxome! The property manger, Suzie, is amazing. Any small issues we had with the house we contacted her and they were fixed within a few days. Suzie is not only a great manager and coordinator to all the builders, but she is super friendly and will always stay for a chat:) Our rooms all have TVs and the bills package is great so that we never have to think about paying all of are bills (it’s all done for us). We have really enjoyed our house and i would definitely rent with luxome again.

24 januari 2024
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Claire we really appreciate you choosing to live with Luxome and thanks for writing this review, it makes Suzie's day to read them.

Tom

Betygsatt 5 av 5 stjärnor

Highly recommend

Highly recommend. Brilliant company, that fixed any problems straight away and always kept us in the loop with anything going on. Suzie is amazing, so lovely and friendly, making us feel like we could contact her at any point with any issues, personal or house related. The house was perfect for us as a group, wish we could have stayed for another year but our group number changed.

24 januari 2024
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Hi Bethany! We really appreciate the great review, I'll be sure to show Suzie your message and thanks for choosing to live with Luxome.

Tom

Betygsatt 5 av 5 stjärnor

Extremely happy

Really happy staying in a Luxome property for a couple of years! The team recently have been absolutely fantastic, and I can't thank Suzie enough for all she's done in resolving issues professionally and with excellence. There was a real drive to ensure that new tenants sharing spaces would gel well with the established tenants, and moving out process was swift and easy to manage.

Thanks to Tom as well for showing me around and responding so quickly to messages!

24 januari 2024
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

It's been our pleasure to host you Will, we couldn't have asked for a better resident. All the best in your new home, let us know if you ever need a reference.

Thanks,
Tom

Betygsatt 5 av 5 stjärnor

Great communication and very helpful

One of the best landlords. Helps with any issue quickly and efficiently. Always makes sure we are okay. Great communication to let us know if a contractor is coming or if an issue is being fixed. One of the kindest people I’ve met.
Thank you Suzie for being a great landlord!

24 januari 2024
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Kieran! What a lovely review, Suzie is over the moon to read your kind words. Thanks so much for choosing Luxome.

Tom

Betygsatt 5 av 5 stjärnor

New tenancy

My experience was great when choosing to find a new person to take over the tenancy… Big thank you to Tom, my landlord who made the process very smooth with fast replies

31 oktober 2023
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Thanks for the kind review, glad we could sort the change quickly for you, all the best from all the team here at Luxome

Betygsatt 5 av 5 stjärnor

Suzie was absolutely fabulous

Suzie was absolutely fabulous. She brought all the tenants a Merry Christmas bundle and even personally returned my lost items long after I had moved out. Could not recommend more!

23 juni 2023
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Thanks so much for the lovely review, all the best from everyone here at Luxome

Tom

Betygsatt 5 av 5 stjärnor

Susie has been so kind and helpful

Susie has been so kind and helpful! Everything gets sorted super quickly, thank you Susie :-)

20 september 2023
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Hi Zack, Suzie says thanks for the kind words and for choosing Luxome.

Tom

Betygsatt 1 av 5 stjärnor

Please Avoid!!

Please avoid this student letting company at all costs! House constantly had issues from move in date from mould on windows/walls to the appliances tripping electricity. Furthermore staff, specifically suzie, was extremely rude and unprofessional. However Tom at luxome was lovely so I can’t fault him. Getting our deposits back was nothing but hassle. With staff sending questionable looking invoices with suspicious charges which when questioned were cancelled. After we reminded them of the laws/regulations around tenant deposits they were returned in full next day. Please please avoid!!

27 juli 2023
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Hi Ella, I'm sorry that your experience fell short of your expectations. We really do try to deliver for our residents and address issues swiftly when they arise. I'll be sure to use your feedback to improve our offering and I wish you all the best in the future.

Tom

Betygsatt 5 av 5 stjärnor

Professional

Worked with Luxome recently carrying out a cleaning contract for them on various properties. Very professional company, great customer service, very approachable. Look forward to working with them again.

7 juli 2023
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Thanks Gareth, we look forward to working with you again in the future.

Tom, Luxome

Betygsatt 5 av 5 stjärnor

Great landlords

Modern house, helpful landlords who always sent someone to fix any issue asap. Great house overall

4 juli 2023
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Thanks for allowing us to host you whilst at University, Hannah. All the best in the future from everyone here at Luxome.

Betygsatt 5 av 5 stjärnor

Nice and helpful landlords

Very helpful and understanding, we’re very quick to help all the tenants in my house out! Thank you to Suzie for doing a great job!

1 september 2022
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Cheers James, I'll pass on your thanks to Suzie

Betygsatt 5 av 5 stjärnor

They are a great company for student…

They are a great company for student housing, they communicate well, lovely house and also are always on top form with any maintenance issues. Suzie in particular is a lovely and reliable landlord. Cannot fault them.

30 juni 2023
Omdöme utan inbjudan
Logotyp för Luxome

Svar från Luxome

Thanks so much for the lovely review, it's been our pleasure hosting you Meg. All the best and send us a message if you ever need a reference.

Detta är Trustpilot

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