luxmedica.co.uk Omdömen 

I totqlly recomend the place. Have visited it few times fot dentist appointment, blood test and orthodontic threatment.

Professional cardiology consultations and top quality equipment.The doctor is an expert in their field and provider me with excellence medical advice.Very friendly Staff and clean environment.

Incomplete gynaecology ultrasound report and misleading public response

I would not recommend Luxmedica Ealing for gynaecology care based on my experience.

I booked a private gynaecology appointment and ultrasound due to heavy/prolonged bleeding. During the appointment I was verbally reassured that everything looked fine. However, the written report later stated that the endometrium was “barely seen” and the left ovary was “barely visualised”.

This was not properly explained to me during the appointment. I was not told that key areas had not been adequately visualised, and I was not advised to repeat the scan or seek further imaging. The report also lacked basic ultrasound measurements and clear clinical documentation. I was given printed ultrasound images, but not proper images with useful measurements for my NHS GP.

Around two weeks later, an NHS scan found an endometrial polyp, and I am now being referred for surgical management.

I also asked reception for documentation for my NHS GP and was initially told they could only give me an invoice, because “if anything was wrong the doctor would have written it.” This was extremely concerning, especially after later receiving a report that was unclear and incomplete.

After I posted a public review, the clinic replied publicly saying they were unable to compare their report with my NHS report/documentation “despite our request”. This is misleading. Before their public reply, I had not been asked to provide the NHS scan/report for comparison. I only sent the NHS information after receiving their response to my formal complaint. Presenting it as if I had failed to provide requested documentation is inaccurate.

The clinic also stated that ultrasound results can vary depending on timing and physiological factors. That may be true in general, but it does not address my actual concern: their own report said important areas were barely seen/visualised, yet I was reassured, not told clearly that the scan was incomplete, not advised to repeat it, and not given adequate documentation for follow-up care.

My concern is not simply that the NHS later found something different. My concern is that I paid privately for a gynaecology ultrasound, was reassured despite an unclear/incomplete scan report, struggled to obtain useful documentation, and only through the NHS found out that further treatment was needed.

Patients should not have to chase basic medical documentation after a private scan, especially when the report itself says key areas were barely seen.

If you have ongoing symptoms and receive an unclear or incomplete scan report, please seek a second opinion.

Great experience! The clinic is clean, modern, and the staff are so friendly and welcoming. Being right by Ealing Broadway station is super convenient. Highly recommended!

Hi. My implant bridge start moving a little and some smell was going from under it. Called luxmedica. No prob. 130 pounds. No prob. Then when I seat at dr Karolina Wołowiec chair she told me 250!. I said ok because I was so tired after some other medical issues to go to my dentist in Poland. She did X-ray, was ok, tied two bolts with my tool and finished in 5 minutes. After 3 months I am i Poland now after seeing my implant doctor because of problems with this bridge ( ugly smell ). He removed bridge, cleaned it in ultrasound, repaired my other bridge ( dr Karolina Wołowiec told me that is not repairable) using proper tools and adhesives. Then he fix back first bridge and told me that I can have a problem with it in future because the bolt under wasn’t tied properly ( dr Karolina Wołowiec did not see any problem). All take 20 minutes and cost me 60 pounds in zlotys.
Is really Luxmedica doing proper work?
I’ll avoid it for sure….

Avoid ! The dentist was trying to rip me off! He wanted to do the roots canal treatment to my healthy tooth!

Unprofessional and misleading service.
I had an unpleasant experience with this clinic as I have been charged £50 for the consultation only to find out my treatment as discussed on the phone before I booked mine appointment will cost me way much more.

The doctor admitted the mistake of the reception saying that I been refused to get my deposit back.

Not only that ,the receptionist was trying to convince me I am in wrong here but eventually I finally find out by questioning them turns out they knew exactly the treatment cost more what they have told me before I booked myself in.
I asked for the manager details they refused!

Highly disappointed with the service provided. I did book an appointment 3 weeks ago, and the appointment has been canceled when I was on my way to the clinic. I ask to reschedule the appointment for another time and they told me I would need to wait for two months. Definetly I'm not going there anymore ...