luxinstore.com Omdömen 

25
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This device works exceptionally well in my AMG GTC. Apple Carplay is perfect and everything works seamlessly with the factory cameras and my premium sound system alike. Installation was not a big de... Se mer

Betygsatt 5 av 5 stjärnor

Had my reservations about purchasing my CarPlay device after seeing their ad on Facebook. Research showed they were reputable and my purchase and customer service experience proved they are top notch.... Se mer

Betygsatt 5 av 5 stjärnor

Having shopped around - I settled on Luxin after seeing their Insta page. Everything arrived promptly & the video links looked straightforward… Not being that adept at removing car audio & aircon p... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I had problems. But the guys at Luxin were perfectly supportive over a number of days. They sent a new unit out to me in no time. The new one was perfect. Thank you for excellent customer support. And... Se mer

Företagsinformation

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Skrivet av företaget

Luxin sells wireless Apple CarPlay & Android Auto upgrades for BMW, Mercedes and Audi vehicles, offering expert installation support, OEM-focused integration and premium service quality.


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4,6

Utmärkt

TrustScore 4.5 av 5

25 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,6

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(25)

25 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Top notch support! This device works exceptionally well in…

This device works exceptionally well in my AMG GTC. Apple Carplay is perfect and everything works seamlessly with the factory cameras and my premium sound system alike. Installation was not a big deal. I enjoy tinkering and with patience and a couple YouTube videos it was actually fun and satisfying. The reason I am writing this review is because of the phone (WhatsApp) support. It was fantastic! In every installation there is a learning curve of a few settings that need sorting. These people handled every one of them quickly and with a smile. I am sure they have competition for these devices but their help and support made every difference. I HIGHLY recommend not only this device but also buying it from this group. I now love my GTC even more than when I drove off of the dealer lot in 2018.

30 september 2026
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Betygsatt 5 av 5 stjärnor

Top notch

Had my reservations about purchasing my CarPlay device after seeing their ad on Facebook. Research showed they were reputable and my purchase and customer service experience proved they are top notch. My device was back ordered in the us so they shipped it directly via DHL in china and reimbursed me for all duties. Excellent company and highly recommended.

29 september 2026
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Betygsatt 5 av 5 stjärnor

I've been meaning to write this review…

I've been meaning to write this review for a while now having self installed this system a couple of wks ago.
I own a 2015 Audi A5 quattro All Black with every extra pretty much. And I love it. The only thing that let it down was the infotainment system (not the sound system)
Let's be honest the Audi entertainment display on this year of model (B8) is bland! (And the map is out of date by a long shot!) Audi wanted £450 to update it! And it would still be bland!
I looked into Android Auto installation a while back and at the time it was around the same money. So I left it and just used my phone in a holder.
Then one day I stumbled across these guys on FB. I don't like to buy stuff off fb adverts because it's usually rubbish. But I read the reviews of Luxin and it sounded promising - a self install of the same system for nearly half the price. So I took a chance. And I've gotta say I'm very glad I did! The item arrived in two days and I'd already messaged (WhatsApp) a tech at Luxin so I had the contact. This guy walked me through the installation and true to the advert it was very straight forward. It included everything I needed and I was up and running within an hr and a half. The installl wasn't 100% problem free but nothing as expected and my guy was patient and responsive when I ran into a problem with configuration. (which was my fault as I'd updated the firmware of my audi when I tried to self update the maps a few Yr back but it didn't work)
My guy was on standby remotely to help me complete the install start to finish. And the result speaks for itself
My Audi infotainment is now ultra modern with Google maps, Waze, Whatsapp (which is interactive) along with all my music apps, Spotify Soundcloud Digital radio etc and I couldn't be happier
If you're in the fence about this (I get it) but I'd say go for it because once received and installed it will leave your car to allow you to legally use you phones apps through the cars infotainment controls. With apps such as Waze you get warnings for speed cameras and if you download a digital radio app it will replace the dire standard digital radio in the car which cuts out whenever it loses signal.
The system can be used for either Apple carplay or Android auto and once set up will automatically connect when the ignition is switched on
I'm not saying it's perfect, it glitches now and again but not enough to discourage my purchase. And when I say glitches I mean sometimes the connection drops and you find yourself on the original Audi interface but a long press of the media button and it's instantly back.
I like the fact you can switch between the Audi interface and the Android auto as there are still menus I use in the original
Do yourself and your Audi B8 a favour and buy it. You won't regret it 🤟🏻😎

7 september 2026
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Svar från luxinstore.com

Hello, thank you for this review - one of the most detailed we've received, and it will genuinely help other B8 owners who are on the fence.

You're spot on about the standard B8 display, and well done on the self install - especially working through the configuration issue left over from the old firmware update. Glad the WhatsApp guidance was there when you needed it. Enjoy the A5, it sounds like a proper spec. If you ever need anything, we're always happy to help.

Best regards,
Luxin team

Betygsatt 5 av 5 stjärnor

An Audi A3 install

I ordered this unit for my Audi A3 as I wanted CarPlay in it. The wiring did not make me nervous but removing the glove box sure did. Luxin was with me all the way and was very responsive thru WhatsApp. Now, I have CarPlay and can use it wired or wirelessly. The unit works flawlessly as do all the OEM functions.

19 september 2026
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Svar från luxinstore.com

Hello, thank you for taking the time to write this.

The glovebox removal is the step that worries most A3 owners, but once it's out, the rest is straightforward - happy to hear the WhatsApp support helped along the way. Great that everything works flawlessly, both wired and wireless, with all the OEM functions kept.

Enjoy the CarPlay, and if you ever need anything, we're always happy to help.

Best regards,
Luxin team

Betygsatt 5 av 5 stjärnor

Luxin

Unit was ordered for my Mercedes, when it turned up i realized it was the wrong unit, contacted Luxin Via WhatsApp very helpful with the return process, as soon as the unit was received the correct one was dispatched, fitting is striaght forward , following the instructions would recomend

18 september 2026
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Svar från luxinstore.com

Hello Tony, thank you for taking the time to leave a review.

No worries on the mix-up with your order, and we're glad the correct unit for your system is now installed and working. If you need anything in the future, we're always happy to help.

Best regards,
Luxin team

Betygsatt 5 av 5 stjärnor

Zero Compromise to Quality!

Support: 20/10
Product: 10/10
Installation: 8/10 (Difficult in parts for reassembly but generally straightforward)
Outcome: 100/10

Couldn’t be happier with the install of my unit. Finally have Apple CarPlay in my W222 S Class. Zero compromise to the audio and display quality. Looks incredible; couldn’t be happier and couldn’t recommend LUXIN enough!

15 september 2026
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Svar från luxinstore.com

Hey Shani,

Thank you - this made our day! A W222 S-Class deserves an upgrade that doesn't compromise anything, so hearing "zero compromise" on both the audio and the display is exactly what we work for. Enjoy CarPlay in the S-Class - it looks the part. If you ever need anything, we're one WhatsApp message away.

Cheers,
Luxin team

Betygsatt 5 av 5 stjärnor

A great product with great support !

Having shopped around - I settled on Luxin after seeing their Insta page.
Everything arrived promptly & the video links looked straightforward…
Not being that adept at removing car audio & aircon panels - it took me longer than suggested, but i did get it connected after a WhatsApp dialogue. Sadly we established that one of the connections was faulty, but Luxin shipped another one out promptly - which i was able to fit easily & quickly. Again i needed the WhatsApp support, but we cracked it in 5 minutes.
A great product with great support. Just go into the fitting process with realistic expectations !

11 september 2026
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Svar från luxinstore.com

Hi, thank you so much for taking the time to write this - and glad Instagram brought you our way!

You're right about the panels: removal can take longer than the video suggests, especially the first time, and doing it carefully is always better than rushing. We're sorry the first connector turned out faulty - that's not the experience we want for anyone, so we're really glad we got the replacement out quickly and cracked it together over WhatsApp.

That's exactly why we're on WhatsApp for every install. And in the end, you did the whole job yourself, which is genuinely something to be proud of. Your advice about going in with realistic expectations is spot on - thank you for sharing it for other owners.

If you ever need anything, you know where to find us!

Cheers,
Luxin team

Betygsatt 5 av 5 stjärnor

The device worked great and support was…

The device worked great and support was fast and responsive.

5 september 2026
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Svar från luxinstore.com

Hey Jean,

Thank you for sharing your experience! We're glad the device is working great and that our support team was fast and responsive when you needed them. We appreciate your support!

Kind regards,
Luxin team

Betygsatt 5 av 5 stjärnor

Amazon customer support

Very fast and responsive customer support. Called them in a Saturday. Was able to solve the issue very quickly and now everything is working as advertised. Great product and great customer support. Highly recommend.

29 augusti 2026
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Svar från luxinstore.com

Hey Ross,

Thank you very much for the review! Glad we could get it sorted quickly on the day, and that everything's working as it should. Enjoy it!

Best regards,
Luxin team

Betygsatt 5 av 5 stjärnor

Great product and unbelievable customer support

I had been debating for quite some time whether to upgrade my original screen for a touchscreen or keep it as is and invest in a wireless CarPlay module to make my car more current. It is overwhelming to see so many advertisements on social media without knowing which ones are fake and which ones are real. When I came across one about Luxin, the wording resonated with me. So I started doing some research and found out there have only been going for couple of years which made me nervous at first. But a company good or bad has to start somewhere. So I contacted them with 100s of questions about their product and compatibility with my car. At that moment, I sense they were different. The care, the patience and the support I have received even before I received the module I had ordered (which by the way came within 3 days) were on a level I have rarely witnessed. They did not just sell me a product and disappeared. They have been there with me (and continue to be) every step of the way. Even though it is plug and play, I decided to let my garage do the install. The instructions and videos were clear. But on top of that, they were a WhatsApp click away on standby happy to help my technician with the install. Needless to say that I am very pleased with the product itself and can now enjoy using Waze or Google maps on a bigger screen on the dash rather than on my smart phone attached to a vent which used to wobble whilst driving on potholes. Massive shout out to Augustinas. You are a legend! It is important to note that Luxin products are only compatible with BMW and Mercedes.

22 augusti 2026
Omdöme utan inbjudan
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Svar från luxinstore.com

Hey Emmanuel,

Thank you for taking the time to write this - it means a lot!

We're really glad the install went smoothly at your garage and that everything
is working the way it should. If you ever need anything, we're just a message
away.

Cheers!
Luxin Team

Betygsatt 5 av 5 stjärnor

The connection instructions are very…

The connection instructions are very clear, you just need to be careful to firmly connect all of cables together otherwise screen won’t turn on. I had this issue but customer support fixed the issue very quick. Full screen carplay is amazing and it works perfect on my M4 F82.

Highly recommend!! 😊

12 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It's so refreshing to find a site that…

It's so refreshing to find a site that does a great job. Having ordered an after market plug and play module for my Mercedes I was nervous trying to fit it myself. It looked so simple on the videos in the links that were in the manuals received. In truth it would have been other than Mercedes making it hard. The force needed to remove the air vents was alot. Couldn't believe it when they finally gave and came out. Anyway , having got it installed I am loving it. FULL Android Auto on my screen. Always wanted sat nav built in. I am made up with the unit and support received. I missed a 10% discount code at purchase, asked by email and was refunded %10 immediately. Great service and communication using WhatsApp. Well done Luxin.

10 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fitting Luxin MMI to Mercedes

I've had a 2014 Mercedes from new and allways wanted Andriod Auto capability, but did not fancy removing the centre console myself.
After a few txt with Luxin, I decided to give it a go.
It arrived within two days of ordering.
The manual, had a link to a video on how to remove the centre console and connect wiring looms.

Console out,all cables reconnected, console back in all in under 90 mins including coffee break to steady my nerves.
After less than 5 mins set up all worked except Audio which refused to work.
A few WhatsApp photos of car and fone screen to Luxin and problem solved (BT audio transfer switched off in car)
I had asked Luxin quite a few questions before I ordered and also after install and they always replied in less than 1 hour.
All is now working perfect
( I never mention people by name as its not allways appropriate) but
"Aug*****") thanks for all your help, patience and politeness. If I or family ever need anything else Luxin will be first inline

2 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am writing to share my experience…

I am writing to share my experience regarding the CarPlay module I recently purchased and Luxin’s customer service after the installation.
On July 27, 2026, my mechanic installed the module in my 2017 BMW X4 M40i. My vehicle is well-equipped with every accessory except for Apple CarPlay, but that is no longer the case. The system looks great and operates as though my vehicle had CarPlay all along. However, after using the system for a day, I noticed that my “hey seri” was not operating correctly. So, today, July 29, 2026, I contacted customer service for help. I assumed that they would tell me to take my car back to mechanic who installed it. I was wrong. They said that they would walk me through how to correct the problem. They did that and more! While on the phone for close to a hour, I was told multiple times that they are not in a hurry. So, I don’t have to worry about being rushed. The level of communication, patience, competence and overall customer service far exceeded my expectations! Now my Carplay operating system is perfect. This company’s corporate culture was on full display and it is impressive!

Thank you for a great product and great customer service!

Best regards,
Curtis McManus, Pharmacist
Indianapolis, Indiana, United States

29 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I purchased the android auto Evo…

I purchased the android auto Evo version unit for my 2017 Bmw x4 m40i. Before i installed it I sent a message to the luxin guys just to verify the installation. They instantly got back to me and guided me with all my questions. I have installed the unit and it works excellent. Even with my 360 camera buttons. Thank you guys for the excellent service. I Highly recommend them.

11 juli 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Excellent customer support.

I had problems. But the guys at Luxin were perfectly supportive over a number of days. They sent a new unit out to me in no time. The new one was perfect. Thank you for excellent customer support. And thank you for an excellent product.

20 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had questions before the purchase

Had questions before the purchase, which they answered very quickly via the WhatsApp support. I bought two devices and the installation was easily performed without problems. Only had problems with Bluetooth connectivity, but the competent support via the WhatsApp solved the issue quickly and now all is working perfectly. Can recommend them anytime.

12 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent product backed by outstanding support

Excellent product backed by outstanding WhatsApp support. The team goes above and beyond to help with troubleshooting and truly cares about your success during the installation process. Responses are incredibly fast, knowledgeable, and professional. A fantastic customer experience from start to finish.

12 juni 2026
Omdöme utan inbjudan

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