Luxina Omdömen 

60
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Never ordering from this company again. Took 2 weeks for my oder to arrive when I was promised a sooner date to arrive. Poor customer service. Didn't get my tracking order days after i tried asking... Se mer

Betygsatt 5 av 5 stjärnor

Lux Perfume is awesome! They’re always adding new scents, so there’s something new every time I visit. Their prices are way better than most big-name stores, and their customer service is super quic... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very prompt shipment and seller reached out to ensure that I was informed as to when the shipment would go out. Product is genuine and sealed. Overall very good experience. I will definitely check wit... Se mer

Betygsatt 5 av 5 stjärnor

Great experience! I've been shopping around for Oud Wood by TF and almost bought it at the store. Found Lux at a way better price for the same thing! Great customer service & communication the entire... Se mer

Företaget har svarat


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

60 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(60)

49 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

This is the worst knockoff...

This is the worst knockoff! I purchased the Byredo Mojave Ghost to compare to the original one and it was an epic fail. I emailed to request a refund and was told, "Because I opened the packaging they could not refund me." I asked how then would I smell the fragrance it I can't open the package? Shortly after expressing my disappointment I received a return label. They only refunded half the money. What a complete waste of time and money! AND . the only reason they received 1 star is because it was the ONLY way I could share my experience! I rate the a 0 ... as they say, buyers be aware!!! I should have done my research before purchasing ..

22 oktober 2025
Omdöme utan inbjudan
Logotyp för Luxina

Svar från Luxina

Hi Leah, we are sorry you were disappointed in your order. We made numerous attempts, with documented evidence, to show you that the Byredo is 100% authentic.

We state our return policy very clearly and tried to find a solution for you.

The biggest issue was that you were incredibly rude to our support staff. So rude that the owner had to step in when our support staff became afraid. We refunded you the full amount minus any return fees.

We understand issues arise from time to time, but spreading lies can damage small businesses such as ours.

Betygsatt 5 av 5 stjärnor

They delivered as promised

I decided to order from here based on a recommendation from a podcast and at this time, I couldn’t be happier. So far, both scents are lasting. The ones from Creed website and the one I purchased at Costco had to be returned. I am not sure if the formula was “less” but it didn’t last and everyone is complaining. For the cost of a good perfume, it’s important for it to wear well.

11 juli 2025
Logotyp för Luxina

Svar från Luxina

Thank you very much, Jolene! We hope you keep enjoying your scents!

Betygsatt 5 av 5 stjärnor

Great service

16 juni 2025
Logotyp för Luxina

Svar från Luxina

Thank you so much, Arie for your kind words! We hope you love your Creed Aventus!

Betygsatt 5 av 5 stjärnor

Lux Perfume is the best

Lux Perfume is awesome! They’re always adding new scents, so there’s something new every time I visit. Their prices are way better than most big-name stores, and their customer service is super quick and helpful. Shipping is fast too — I usually get my orders in pretty quickly. Definitely my go-to for perfumes for myself & as gifts!

23 juni 2025
Omdöme utan inbjudan
Logotyp för Luxina

Svar från Luxina

Thank you for the review! We hope you come back to us for any gifts you may need.

Betygsatt 5 av 5 stjärnor

Great price and authentic products

Great price and authentic products! Grateful I found Lux Perfume. Will be perfect for Christmas gifts.

11 juli 2025
Omdöme utan inbjudan
Logotyp för Luxina

Svar från Luxina

So nice of you! We are here to help with any Christmas needs!

Betygsatt 5 av 5 stjärnor

I have a fragrance allergy- Lux helped me out!

I have a fragrance allergy-had it all my life. I have been unable to wear alot of fragrances. I became interested in trying to see if there was a frag out there that could accommodate me so I could have fun like all of you great smelling people. I spoke with the owner of Lux for a while and he was very cool about giving me some tips and offering me different things to make sure I was able to get something, without being too difficult on me. in the end I was able to get a new fragrance, and their price was better than all the other places I checked for that same fragrance- which was Viking by Creed.

15 april 2025
Omdöme utan inbjudan
Logotyp för Luxina

Svar från Luxina

Mike, it was a true pleasure helping you find the right scent! We are always here to help you find the right one!

Betygsatt 5 av 5 stjärnor

Lux Perfume is it

Lux Perfume is it. My favorite perfumes and way more affordable than the average retailer!

10 juli 2025
Omdöme utan inbjudan
Logotyp för Luxina

Svar från Luxina

Jacqueline, thank you so much! It means a lot that we could help you save some money!

Betygsatt 5 av 5 stjärnor

Great experience

Great experience! I've been shopping around for Oud Wood by TF and almost bought it at the store. Found Lux at a way better price for the same thing! Great customer service & communication the entire process. Highly recommend!!

15 maj 2025
Logotyp för Luxina

Svar från Luxina

Thanks Zubin! We hope you love your TF Oud Wood! Come back to us for anymore TF fragrances!

Betygsatt 5 av 5 stjärnor

Had a great experience with purchasing…

Had a great experience with purchasing from LP. I ordered a bottle of Creed Viking and was thrilled when it arrived in a week of ordering. Will definitely buy from LP again in the future!

23 maj 2025
Logotyp för Luxina

Svar från Luxina

Thank you so much! If you ever need anything else, please don't hesitate to reach out to us!

Betygsatt 5 av 5 stjärnor

Lux Perfume has one of the best…

Lux Perfume has one of the best customer service I’ve ever had. I had a question about the perfume I was going to order and got a quick and detailed response which led me to buy the product and trust that I was getting what I asked for. Excited for Christmas time!!

7 juli 2025
Omdöme utan inbjudan
Logotyp för Luxina

Svar från Luxina

Emily, this was so great of you to say! We're always happy to help!

Betygsatt 5 av 5 stjärnor

FREE & FAST shipping!

The website is so user friendly PLUS FAST & FREE SHIPPING. Buying all my fragrances from Lux from now on. This is your sign to buy that fragrance you've been eyeing.

10 juli 2025
Logotyp för Luxina

Svar från Luxina

Thank you Martine, thank you for letting everyone know about us! Your support has been awesome!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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