I ordered a “to our daughter “ necklace and earrings to match and they are absolutely beautiful. The delivery was very quick and when I made a mistake ordering, it was quickly sorted out by Sarah Mol... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The items were found online and suited my needs exactly. Ordering was simple and quick with the items received by the specified date The necklace was lovely and appears of good quality. I will use thi... Se mer
Brought this compass necklace from Luxesmith, for my son for his 21st, it came in a lovely presentation box,it's stunning through and through, my son absolutely loves it, I also had it engraved on... Se mer
My partner loved his necklace with engraving. I had to contact customer service due to an issue with there engraving, it was nothing major but it bothered me as it was a gift. Sarah from customer ser... Se mer
Företagsinformation
Skrivet av företaget
Luxesmith is a highly regarded handcrafted jewellery brand, renowned for its exquisite craftsmanship and specialisation in creating stunning pieces for both men and women. With a strong commitment to quality and design, Luxesmith consistently delivers jewellery that captures the essence of elegance and style. Their dedication to craftsmanship and attention to detail make them a trusted choice for those seeking fine jewellery that complements the unique personality of each wearer. Luxesmith's creations are not just accessories; they are timeless works of art that resonate with individuals who appreciate the finer things in life.
Kontaktuppgifter
100 Derby Road, L20 1BP, Liverpool, Storbritannien
- contact@luxesmith.com
- luxesmith.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 27 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
"Purchased for my friend
"Purchased for my friend. She loved it. Great service & quick delivery"
Grandsons 18th birthday he loves it.
Grandsons 18th birthday he loves it.
Very pretty items
Very pretty items, well made and for my granddaughters Christmas stocking, very pleased with them
"My daughter loves this
"My daughter is 13 years old and lives with her mum, she adores this little extra Christmas present from me, her dad, Thank you for such lovely work"
Great gifts for daughter.and.grandaughter
Bought for daughter for her 48th birthday on 10th Nov also Bought one for granddaughter they are both over the moon with them very nice items and look pretty on hem would recommend for any occasion
Love this ring …
Love this ring great communication with seller. Would recommend
Great looking necklace
Great looking necklace, my wife was over the moon, length of chain was spot on.
Hubby loved his necklace .
Hubby loved his necklace .. doesn't take it off.. ordering was easy and delivered when they said it would be .. would order again from them ..."
My Wife's 60th Birthday
"Perfect for her Special 60th Birthday, thanks .
My Wife loves the necklace"
"I bought a gift for my husband for…
"I bought a gift for my husband for Christmas, the quality of the presentation box and the gift bag are very good quality and add that final touch to a beautiful gift, which my husband loves."
Item purchased was as advertised
Item purchased was as advertised, good quality and looks well when worn. Delivery was prompt as promised."
My wife is extremely happy with her necklace.
Beautiful Watch
Beautiful watch, exactly as described.
Brought it for my husband for our 25th Wedding anniversary in July & he absolutely loved it.
Can highly recommend.
Customer service as it should be
I ordered a compass pendant for my son which, due to no fault of Luxesmith was just left on my doorstep by Royal Mail (when it required a signature) and was subsequently stolen before I got home. I emailed customer service and received a reply within a few hours, Sarah M at Customer Services took up the problem, has been in constant communication since and has immediately taken it up with RM.
Why the 5*? Bad things happen, it's how you deal with them that makes the difference.
Good, timely communications, diligent and understanding. Instead of me having to wait for the issue to be resolved (a few weeks with RM) they are replacing the necklace in time for Christmas. What more can you want from Customer Service?
I ordered a necklace for my husband and…
I ordered a necklace for my husband and paid for express delivery.
I’ve got a tracking number but Royal Mail continues to say expecting it!
I’ve emailed 3 times asking for help but have not received a reply
Update Royal Mail now have it so fingers & toes crossed it’s here soon
Bought the compass pendant for my…husband
Bought the compass pendant for my husband good quality, speedy service from ordering to receiving.
Pendant is little heavy so shows how good bit disappointed I thought
North, south, East, west markings on it would have been more prominent and stood out more
So you could see them without magnifying glass.
affordable excellence
what a refreshing experience i have had with Luxesmith. i have now purchased two items in quick succession and shall certainly be using them more. the items were excellent quality , clever design and the presentation is superb with beautifully written sentiments . my grandson and grand daughter will be delighted , not just because of the necklaces but because they are keepsakes that will carry through all their lives. this is a clever , versatile company with astonishing customer service. buy with joy and confidence, this is affordable excellence.
Necklace
Purchased a soulmate necklace for my wife and had it engraved. Looks great and is a quality piece of jewellery. Really helpful throughout the order process and item delivered in good time 👍
The necklace is lovely
The necklace is lovely, and my son is very pleased with it. The delivery was prompt, and the presentation of the necklace was beautiful. Thank you.
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