Lusso Omdömen 

541
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought a pair of the Paragon Signature bib shorts as they come highly reviewed and I like the fact they're made in the UK. First impressions are really good, the material is amazing. Nice and compress... Se mer

Betygsatt 5 av 5 stjärnor

I normally wear Assos, but came across Lusso and what a find these are. Incredibly comfortable, fit better than expected, and most importantly they stay put on long rides. Went into the factory a... Se mer

Betygsatt 5 av 5 stjärnor

Quick despatch and delivery - had the item in time for my Lanzarote trip. A good quality product with many easy to use features.

Betygsatt 5 av 5 stjärnor

Gorgeous quality! Not gone for a ride yet but I can tell these will be great for my bike packing holidays. Looking forward to wearing them.

Företagsinformation

  1. Textiltillverkare
  2. Landsvägscykling

Skrivet av företaget

At Lusso, we have been hand-making cycling clothing in Manchester since 1982. In our 40 years of history we have honed in our expertise to deliver premium cycling clothing using the same technical materials and production methods as other leading brands. On our website you will find a complete collection of products including jerseys, bib shorts, jackets and accessories constructed using sustainable materials.


Kontaktuppgifter

Viktig information

4,9

Utmärkt

TrustScore 5 av 5

541 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(541)

77 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Women’s perform winter tights: very good and locally made

My order was sent very quickly. The tights are very comfortable and have kept me warm in cold temperatures on a couple of rides so far (haven’t yet tried them in wet weather). Great to be able to support a local company (they’re made in Manchester) and the price is actually lower than my usual brand although the product seems just as good. A pity Lusso seem to have so little stock in other women’s sizes - I was lucky that the one size available fits me well.

17 november 2024
Betygsatt 5 av 5 stjärnor

Exceptional Quality

Bought summer and winter cycling kit from Lusso. Quality and comfort are exceptional. Wouldn't buy cycling gear from anywhere else

11 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

great kit, great service

I used to use Lusso in the past as it was what my local bike shop stocked, and was great, but since returning to the brand later in my cycling journey, it has evolved and the products and service are fantastic. It also ticks my sustainability box too, as they are using sustainable fabrics, and my cycling kit is made less than 15 miles from my house. customer service is top rate too.

21 oktober 2024
Betygsatt 5 av 5 stjärnor

Great piece of kit

Great piece of kit! Wearing regularly now Autumn is here and it's keeping me lovely and warm. Fits really well, no flapping in the wind. Been waiting a while to get my hands on this gilet and really happy I purchased it. Delivered quickly and very happy.

17 september 2024
Betygsatt 5 av 5 stjärnor

Articles came earlier thsb…

Articles came earlier thsb expected,which was nice. The deep winter base layer is same as last 1 i ordered,i dont expect any problem with it. It not bin cold enough to try windtex gloves yet. Sizing seems spot on ,medium fits great. Will continue to purchase lusso products.👍👍

17 september 2024
Betygsatt 5 av 5 stjärnor

Amazing bib shorts…

This is the third pair of shorts I have bought from Lusso.
They are extremely well made, they are amazingly comfortable even on long rides over 100 miles. The quality of the shorts in my opinion is even better than more well known companies. I an very pleased with the product.

21 augusti 2024
Betygsatt 3 av 5 stjärnor

Response

No answer to emails but product and delivery good.

19 augusti 2024
Logotyp för Lusso

Svar från Lusso

Hi Phil- thanks for the kind words about our products and apologies our email response time wasn't up to your expectations. If you need any advise or help with our products and our email team hasn't answered you in time, we also have web chat or give us a call on 0161 524 5222 and we can answer more urgent queries :)
Cheers!
Jake
CEO

Betygsatt 3 av 5 stjärnor

Good stuff but need to sort out customer service.

Shorts I ordered were good quality but one pair had been incorrectly sized. It took Lusso over 10 days to sort this out. Very difficult to contact them by phone, especally as website was innacuate with their opening hours.

22 juli 2024
Logotyp för Lusso

Svar från Lusso

Hi Colin, glad to hear you've been impressed with the gear! Apologies we let you down on the customer service side this time, let me try and explain why these were exceptional circumstances outside of our control. On Monday 05/08 we had to shut the factory due to a power outage in the area, so we were only able to respond to customer emails remotely but we weren't able to answer your call. We responded to your email that day that you sent on Friday 2nd @15:38 ( we don't work weekends). We have now updated our opening hours on google maps and our website to reflect that we shut at 14:00 on Friday's, apologies for any confusion caused there.
I am however glad to report that despite these issues we managed to resolve your incorrectly sized short query and get the correct item to you on the 07/08 before you left for your holiday on the 09/08.
Again, apologies you feel let down but we couldn't have done much more on this occasion, it is unfortunate that we missed each other when you tried to ring. Hopefully we haven't lost you as a customer, if you need any help or advise ask for me on your next email or phone call and I'm sure we can help you out with a discount on your next order.
All the best,
Jake
CEO

Betygsatt 5 av 5 stjärnor

Amazing premium gear at value for money prices

Really love Lusso products. Already have 2 jerseys and I thought I'd try their summer vest/base layer. It exceeded my expectations - great design and fit, and fits like a glove. Great quality and a design and a value-for-money price point.
But, best of all was the really cool eco-packaging and the messaging on the packet. Five star marketing and customer service.

24 juli 2024

Detta är Trustpilot

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