Lurento® Omdömen 93

TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Sono rimasto molto soddisfatto, ho noleggiato un Porsche 911 Carrera S cabrio modello 2020. Era praticamente nuovo quindi macchina perfetta. Servizio anche puntualissimo, sono arrivato all'u... Se mer

Betygsatt 5 av 5 stjärnor

Best rates, great customer service I've contacted 5 companies to get the best rate and eventually ended up booking online with Lurento. Funny thing - 3 out of 5 companies offered me the very same P... Se mer

Betygsatt 5 av 5 stjärnor

My Lurento experience have been absolutely amazing. I am a 23 year old from Norway who rented an Audi RS3 in Florence for 3 days. I am really impressed by the professional and friendly service the... Se mer

Betygsatt 5 av 5 stjärnor

My first time getting a rental sports car was with Lurento. I needed a nice whip to explore the Italian Alps for a few days and wanted to do so with a red Ferrari cabrio since last year. Everythin... Se mer

Företagsinformation

  1. Biluthyrningsbyrå

Skrivet av företaget

Luxury Car Rental Europe


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

93 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Exceptional service from start to…

Exceptional service from start to finish.
Very professional, extremely efficient, the representatives were amazing and so courteous and what pleased us more was there was no time wasted from arriving at Nice then returning the car, the paperwork took minutes to complete....exceptional service throughout, Lurento made us feel special.
We will certainly use the services again, well done Lurento you certainly have set standards that will be very hard to beat.
Norman Rose

11 juni 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lurento was amazing

Lurento was amazing, from the first time I contacted them to when they picked up the car. Before booking I asked numerous questions and the team answered each one directly and quickly. They dropped off my car exactly at the time frame I desired and the guy that did it walked me through the vehicle and showed me how everything work along with doing a walking video of the car to inspect for prior damage. This made me feel really good that the company was also taking an interest on inspecting the car and accepting a few extremely minor flaws and documenting them so once I returned the car it wouldn't be reflected on me. The car was amazing and I racked up a couple hundred Kilos throughout the day. At exactly my requested return time a driver was there to pick up the car. Punctuality I believe is important especially when you are renting a supercar. Miss Lana who works for Lurento was exceptional and kept in communication with me my entire rental experience and after to ensure I received everything I desired. I have already referred 4 of my friends to them because they were so exceptional.

10 juni 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What a fantastic experience

What a fantastic experience! Hired a Lamborghini for my husband as a surprise gift and from the day I contacted Lurento to help arrange the surprise, everything was done professionally and efficiently. The driver waited for us at the airport, the car was clean and in mint condition when delivered. The excess deposit released quickly and the team always kept me informed! I will recommend them for any luxury car hire and plan to use them again in future.

2 juni 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Amazing, personalized service, the way it´s supposed to be! I rented a BMW M4 and a Lamborghini Huracan, and will definitely be renting more with Lurento!

29 maj 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I hired a car from 15th -17th April to…

I hired a car from 15th -17th April to drive from Rome to Sorento and the block on a credit card of £4500 was taken by Lurento supplier Florence Luxury Car out of my account and i still do not have it back. I had to sign the suppliers contract all in italian to get the car. Lurento is now saying i have to deal with the italian supplier direct to deal with this dispute and the reason i went with lurento was that their reviews and base in the uk.
The main dispute is the car was delivered dirty and no video taken at delivery of the vehicle and on pick up a very detailed scrutiny of minor blemishes on the alloys which i believe were present before. A video was sent of the vehicle in a different location completely clean trying to claim that i damaged the wheels and £1100 damage which could buy new wheels.
Make sure you take detailed video yourself when you collect the car and expect to lose your deposit.

27 april 2018
Omdöme utan inbjudan
Logotyp för Lurento®

Svar från Lurento®

Dear Manuel,

Once again we are terribly sorry for any inconvenience caused.

It is a standard practice for contracts to be signed directly with our trusted partners in their language.

To avoid any misunderstandings, we advise our clients to make a record of the vehicle during delivery and collection. In your case - lack of such evidence and your dispute prolonged the entire process.

Thank you for your understanding, as explained we are already working on resolving this matter at earliest convenience possible.

Lurento Team
https://lurento.com

Betygsatt 5 av 5 stjärnor

Great experience

Great experience! Everything worked perfectly. The car was in superb conditions and the organization flawless. Very punctual and organized, thanks to Stefano and his team. Received some great recommendations about places to drive and see in Italy.
I can only recommend this service.

24 april 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

488 Spider, perfect condition, easy booking

The service was exceptional, including free hotel delivery in Barcelona and free Navy. The Ferrari 488 Spider was brand new - only 8k on it. It had just cleaned and looked like it was just out of the showroom. You can get the same car 2015 or like for 20-30% less but I wanted a new car. Lurento has the best rates since all local companies are listing their cars. I would highly recommend - pricing is transparent and the selection of cars in unparalleled. See for yourself and check the company ratings before you book.

28 mars 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lamborghini Aventador - Abu Dhabi

I had booked a Lamborghini Aventador Roadster in Abu Dhabi for 2 days, because of some mechanical problems with the Roadster I could choose between Huracán Spider or Aventador. Of course I chose Aventador. I have to say I had really fun! This car is a beast! It is something else! And the service was excellent! Everytime I had any question I got the answer in short time=). Thank you Lana Yaksic and Nash Cole! I will definitely book from Lurento again!

16 mars 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lurento is awesome!

Easy to book online, competitive rates. No hidden extras - all relevant fees and taxes included. Flexibility allowed car to be delivered to hotel and dropped off at airport.

10 mars 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. The person arranging the car (Lana) was very professional and responsive. The car delivery and pick up was exactly as planned. The car was in a great condition. Highly recommend

30 januari 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lamborghini Avendator

That was my first experience with Lurento, found it on Google, and have no idea what to expect. While the website could be better, service is *just perfect*. The Aventador was in mint condtition, full tank, spotless.

I've just booked again and got a good offer for Ferrari 488 Spider. Company reps are great and extremely easy to communicate. I don't do reviews but I just couldn't say no to Lana.

Looking forward my vacation :-)

4 december 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect Experience!

A very positive experience. I rented a luxury car in Milan - Italy.
The people who assisted me in the rental (Katie, Lana, Nash many thanks) were very helpful, kind and very quick in the answers (by email). Live chat was also a great tool to communicate. The deposit was also refunded according to the agreements. I would highly recommend it! Thank you!

3 november 2017
Omdöme utan inbjudan

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