Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Okayyyy this hair is EVERYTHING 😍 The lace melted flawlessly, it’s unbelievably soft, zero shedding, and I’ve been getting compliments nonstop! I had to come back and drop this 5-star review because... Se mer

Betygsatt 1 av 5 stjärnor

Don't ever buy from this company! There hair is synthetic! The good reviews are lies because they bully you to correct a bad review if yiu want a refund. I mistakenly brought through tik tok and was d... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

TRIED A BRAND THAT I KNEW NOTHING ABOUT — HAD NOT EVEN READ REVIEWS! PANICKED ABOUT IT ARRIVING WHEN I NEEDED IT & EVERYTHING WIRKED OUT! GREAT PRODUCT QUALITY! COLOR LOOKED JUST LIKE PICTURE! & A... Se mer

Betygsatt 1 av 5 stjärnor

Ordered some hair almost a month ago & still did not receive my package , i have no update about it , i emailed them 3 times to ask for a full refund & they responded the 4th email letting me know my... Se mer

Företagsinformation

  1. Hårförlängningsleverantör
  2. Butik med hårprodukter
  3. Perukaffär

Skrivet av företaget

LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you! Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

101 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 63 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The wig from this company is really…

The wig from this company is really good quality and looks very natural. The hair is soft, doesn’t tangle easily, and has a nice shine. It was easy to install and fit comfortably on my head. I also like how the wig kept its style even after wearing it for a long time. The lace blended well with my skin, making it look realistic. I’m very happy with this wig and would definitely recommend this company to others.

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AMAZING HAIR

Shipping was super fast. Great customer service!! I LOVE this store. Great quality hair. Never disappoints.

10 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Okayyyy this hair is EVERYTHING 😍 The…

Okayyyy this hair is EVERYTHING 😍 The lace melted flawlessly, it’s unbelievably soft, zero shedding, and I’ve been getting compliments nonstop! I had to come back and drop this 5-star review because baby… she did NOT disappoint — she exceeded every expectation 💁🏽‍♀️✨

8 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please please Do NOT buy any hair products

Please, I employ you, do not buy any hair products from this company. They have false advertising and they do not have a return policy. I needed to return items which were horrible, I put them back in the package immediately. When I reach out to Lumiere to get return instructions, they gave me the run around and then said they would only refund me $45 after I had paid over $150 for the products. They wanted me pay to ship the products back to them and then receive less than 1/3 of what I paid for the products. I would never buy hair products from them. The quality is poor, hard and harsh hair.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Lumierehairs

Svar från Lumierehairs

Hello,

We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please ensure the hair was not washed or worn. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Betygsatt 5 av 5 stjärnor

TRIED A BRAND THAT I KNEW NOTHING ABOUT…

TRIED A BRAND THAT I KNEW NOTHING ABOUT — HAD NOT EVEN READ REVIEWS! PANICKED ABOUT IT ARRIVING WHEN I NEEDED IT & EVERYTHING WIRKED OUT! GREAT PRODUCT QUALITY! COLOR LOOKED JUST LIKE PICTURE! & ARRIVED IN 6 BUSINESS DAYS FROM ORDERING — COMING FROM OVERSEAS!! A+++

17 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This hair is not human i paid 416 for 3…

This hair is not human i paid 416 for 3 bundles of 38 kinky curly this is shedding matting up n everything 😡😡😡im pissed

4 mars 2026
Omdöme utan inbjudan
Logotyp för Lumierehairs

Svar från Lumierehairs

Hello,
We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Betygsatt 1 av 5 stjärnor

Scam Company. NO Delivery. NO Refund

I'm Maddie Uperson: and will never order form this Scam company, never received order nor refund. AVOID THIS FAKE CO. BUY SOMEWHERE ELSE

6 mars 2026
Omdöme utan inbjudan
Logotyp för Lumierehairs

Svar från Lumierehairs

Hello,

We’re truly sorry for the slow response and for the frustration this situation has caused.

Usually the shipping takes a few days to arrive, the delivery was delayed due to flight reason late recently. We had to contact the shipping carrier to make a claim with your package. If you added shipping protection to your order when you placed with, please check if there was an email as to the order inbox or spam folder, and make a claim to insurance company for a refund.

Please contact our after-sale support team if necessary, we help you fix it out well

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Betygsatt 1 av 5 stjärnor

I ordered 1 wig on 2/13/26 and have yet…

I ordered 1 wig on 2/13/26 and have yet to receive it. I have sent several emails and still nothing. Also was told through an email that I would get $10 back but it is not even showing up on my account.

I am going to let others know not to buy anything from your company. And I am going to also have Award Winning Investigative Reporter, know how you take money from consumers.

Today (3/6/26) I received what I thought was the wig I ordered. What I actually got was the opposite. It is not the same and it is not human hair. It is nothing like the photo. I am beyond upset. And it came from CHINA not the US warehouse.BEWARE!!!

I copied /paste the lies. 3/31/26- These people are crooks!!!! This is the reply about US warehouse below.

Hi, I hope all is well. Because our US warehouse is ruined due to attacked by someone. We have the china return warehouse now.
Please not worry, you will get the full refund as long as mail it back by following the instructions, especially write value less than 20 USD. Thnak you.
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发送时间:2026年3月12日(周四) 07:39
收件人:
抄 送:
主 题:Re: #84475

2 mars 2026
Omdöme utan inbjudan
Logotyp för Lumierehairs

Svar från Lumierehairs

Hello,

We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Betygsatt 4 av 5 stjärnor

Don’t like

Don’t like! Don’t have side part!! Only a little bit of lace on top front? Small little piece in top!! Info is different! Not worth $100

17 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My Experience with Lumiere Hair was…

My Experience with Lumiere Hair was great. I received my hair bundles on time packed very well. I had the bundles installed.and my hair looks great. I am very satisfied with Lumiere Hair products and will cuntinue to purchase from Lumiere Hair.

6 februari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer