First time ordering and can I say the quality of their items are AMAZING the packaging was extremely cute and well thought of in best interest for both the product and the client. Numerous delivery op... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered the most perfect dress from Lulu Souza! The quality is insane, the attention to detail literally everything. It’s the most flattering dress and it came packaged so beautifully. I cannot wait... Se mer
i got the brown yósei dress and it’s unreal!!! sooo flattering and so unique couldn’t be happier!! customer service is also amazing! quick and efficient with any emails definitely will be purchasi... Se mer
If I could give this company 0 stars I would. Never in my life have I had to report a company to the Trading Institute until I shopped from here. Terrible customer service and terrible company. Avoid... Se mer
Företagsinformation
Skrivet av företaget
Where elegance meets sophistication. Lulu Souza offers an exquisite collection of women's fashion that embodies timeless beauty and impeccable craftsmanship
Kontaktuppgifter
Storbritannien
- lulusouza.com
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quality is amazing
Quality is amazing, shipping quick and lovely and gorgeous owner!
delivered to the wrong address never…
delivered to the wrong address never got the item
Sensational business
Sensational business, fast delivery, great service
Customer Service That Truly Cares
I wanted to update my previous review to reflect my full experience with this company. After initially running into some issues with my order, their team reached out to me directly and went above and beyond to resolve everything.
They were extremely attentive, understanding, and accommodating to all of my concerns. Once everything was addressed, my order was shipped out quickly, and they even provided a 15% refund as a courtesy, which I truly appreciated. I received my outfit exactly as expected, and everything went smoothly from there.
I genuinely appreciate how seriously they took my concerns and how committed they were to making things right. Their customer service was responsive, kind, and solution-oriented, and that really made all the difference.
I will definitely be continue to be a happy customer with LuluSouza! Thank you again to the team for your help and professionalism.
If I could give this company 0 stars I…
If I could give this company 0 stars I would. Never in my life have I had to report a company to the Trading Institute until I shopped from here. Terrible customer service and terrible company. Avoid at all costs
AMAZING!
First time ordering and can I say the quality of their items are AMAZING the packaging was extremely cute and well thought of in best interest for both the product and the client. Numerous delivery options that that abide by which is convenient if you’re a last minute.com person (like me) overall a very good experience and I will be happy to shop over and over again
UNREAL DRESSSS!!
i got the brown yósei dress and it’s unreal!!!
sooo flattering and so unique couldn’t be happier!!
customer service is also amazing! quick and efficient with any emails definitely will be purchasing again
The quality of the Bambi set is… AMAZING
The quality of the Bambi set is amazing! Very thick and comfortable but so warm for the winter months also!!
The top is incredibly flattering!
Thanks you x
Misleading colour, otherwise it’s perfect
The material of the dress is great quality and feels amazing, but the colour misleading. It looks way more white in the pictures (I assume because the pics are edited), I would say the colour in person is a dark cream colour
absolutely in love with my dress
absolutely in love with my dress, i was worried it wouldn’t come in time as i live in australia. It came in a week and a half!! So quick, in time for my event. The fabric is amazing definitely worth the price. Thank you so much !!
Was a bit skeptical due to the…
Was a bit skeptical due to the reasonable price point. But the quality is fantastic and design really unique. Super impressed
Great quality and design
Great quality and design! I'm obsessed with the Yosei dress I purchased
Absolutely stunning dress
Absolutely stunning dress! Wore it for my hen do - I will definitely buy the brown version!
Absolutely Love!
Their pieces are amazing and the material is incredibly soft and flattering, you can really tell the quality. Delivery was super quick, and the packaging is to die for! You can see how much thought and care goes into each order, which made the process feel extra special.
Even before I placed an order, they responded to my questions straight away and made me feel valued from the start. There’s just something personal and genuine about this brand that sets them apart from the big names out there. The customer service team is extremely helpful and kind. Highly highly recommend 🫶🏼
clothing made to perfection!! wow
beautiful packaging, came super quickly, the quality is amazing and super comfortable. i’m very pleased and would highly recommend this brand.
Gorgeous clothing made to perfection ❤️
Bonita Mini Dress! 🫶🏼
I got the Bonita mini dress in Berry, and it’s absolutely gorgeous! So worth it!
Most beautiful dress
Most beautiful dress! Such amazing quality, fit and detail. So talented 💕
I’ve never been more blown away by a…
I’ve never been more blown away by a dress… delivery was super fast and the dress came packaged in a lovely box with a ribbon. The dress itself is so beautifully made, hugs you in all the right places and just looks incredible. I’ve never felt so beautiful in any clothing before and will definitely be purchasing more!
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