Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

13 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

liluhair is great, idk what you all are talking about

I honestly don't know what's up with all these bad reviews (although it looks like they're mostly about the wigs - I've never bought a wig from liluhair so I don't know how good or bad those are).

I went to beauty school back in 2010 when I was 19 years old, and someone told me about liluhair (they've been around forever). I started buying clip in remy hair extensions from them because I couldn't afford anything else back then.

Honestly, the quality is fire. The price is literally unbeatable. If you want to buy similar extensions on Amazon you'll be looking at $150 at *least*, which I know because I've had to do it when I didn't have time to wait for shipping.

Buy the real human hair- I can't speak to the quality of their synthetic. But the real stuff is good, and the price is right. When you buy, just like with any other extensions or wig, you have to look at the total grams AND the length!! If you're getting extensions, one set of extensions might not be enough - you might need two sets for full coverage, especially if you're buying long extensions. 100g of 24" extensions will not cover your whole head. That is NORMAL and is not exclusive to liluhair lol. Even if you need two sets, 50-70 bucks for a whole head of human hair extensions is a STEAL. You have to do your research and make sure you know what you need before you go placing orders from halfway across the world that won't be easy to return (if you're not based in Asia anyway).

I haven't purchased from them in a couple years because I mostly stopped wearing extensions, but I've got a wedding coming up and figured I'd see if they're still in business, and here they are! So I'm dropping by to leave a nice review. They always did me right.

tldr; If you do your homework about what you need, buy real human hair, and pay attention to the product description, I can't imagine not being happy with your purchase. I've been a fan for 15 years.

25 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid this company poor customer service it took me 18 emails for someone to finally reach back

I tried to respond but to Trustpilot unfortunately I was having iPhone problems I’ve missed the deadline.
here I am resubmitting my review on LULU HAIR company first the Customer Service is horrible they take forever to contact you, let me elaborate it took me “18 emails” for someone to finally get back to me. This is unprofessional and unacceptable but you have no problem taking the money first and delivering defective hair for the second time.
This speaks volumes along with ongoing issues from other consumers which are not a positive experience.

The first set of hair they sent me was all creased you couldn’t do anything to flatten it out so they sent me a second replacement. Omg you cannot make it tighter there’s no directions it’s very vague obviously defective for the second time .now they’re saying oh we’re updating our website well that’s been a long time . I personally would avoid this company I would not recommend anyone to waste their time/money. now I’m $100 as far as I’m concerned with all of the bad reviews on this company I’m surprised people don’t start forming a class action lawsuit because this is a horrible they take peoples money and take forever to get back to the customer which you shouldn’t have send (18 EMAILS) obviously this is a huge red flag and they’re Delivery is false advertisement at least for myself it took forever to get the hair.

they kept telling me oh just track your hair through here and when you do it doesn’t show anything no no no Bad Company

6 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

FRAUDE

You buy a wig online
You never receive
All evidence on website dissapearse

27 november 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased 3 wigs and received the…

I purchased 3 wigs and received the most hideous 3 wigs that appeared to be costume wigs or prop wigs. I spent money to return the wigs and still they want to give me 14$ (US)... this is a totally unacceptable and I’m not just going to give them my hard earned money... I reported them to the Attorney General in my state.... THIS IS NOT OVER!!

5 november 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT purchase anything from this…

DO NOT purchase anything from this company, I purchased 4 wigs at one time and none of the Wigs look like the pictures on the website and when I reached out they tell me that they updated there wigs and that is what they sent me, which looks nothing like what I ordered. Nor are they willing to refund my money telling me to give them to my neighbors as gifts and that they are going to only credit my credit card seven dollars. There wigs look like rats have been chewing on them. DO NOT throw your money away, which is what you will be doing if you buy from this company or Their subsidiary CHARLIEWIG. Be careful.

23 september 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM⚠️

Luluhair had an unbelievable SALE, I bought 2wigs from them,I received my order after 5months (I had given up and forgotten about it) none was what I ordered. They don’t reply to emails,it’s impossible to get through to them.DO NOT DO NOT DO NOT! Order from them.
South Africa 🇿🇦

4 juni 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The wig was not lace or human hair!

The wig was not lace or human hair, very cheap and bad quality wig. I paid for express shipping but the wig took 3 weeks to arrive! The packaging was a plastic bag and the wig was balled up in the bag!!! I requested a full refund. I’ll never order from this place again.

The liesssss!!!! the liessss!!!! I waited 3 weeks for such a horrible product!

5 februari 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM!! DON'T ORDER FROM THIS SITE

They deserve no stars!!! DO NOT ORDER FROM THEIR SITE!! I ORDER 5 WIGS AND NONE OF THEM WERE WHAT I ORDERED. IT WAS COMPLETELY A MESS, BS BABY DOLL SYNTHETIC hair .I EMAILED THEM 7 TIMES AND GOT NO RESPONSE .I WANT A REFUND!! I WILL NEVER ORDER FROM THIS SITE AND I WILL LET EVERYONE KNOW IT'S A SCAM!!

4 februari 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

TERRIBLE

TERRIBLE, I ordered a wig from here, waited 17 days for it and when it finally did show up, it was the wrong colour, wrong length, not thick enough, no lace, just over all extremely bad😡🙄.
Wasted my time and money and will NEVER purchase another item from this website again!

22 januari 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

2 wigs same style arrived.

Dear LULUHAIR,

I have emailed you twice now 6 days ago and no response

I received my order today and when I opened it it had 2
Natural Sexy Wave Brazilian Hair Lace Wigs instead of 1.

This other wig was not enclosed.
The 140% Human Hair Wave/Straight Wigs Brown Color × 1
Wave / 18 Inch
$22.00

I wonder if your a real reputable company. Don't your staff read the orders before they despatch them.

This is unacceptable and want a full refund.

Yours faithfully,

Miss Edward's

14 januari 2020
Omdöme utan inbjudan

Är det här ditt företag?

Registrera din profil för att få tillgång till våra kostnadsfria företagsverktyg, och kom närmare dina kunder.

Skapa ett konto gratis

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer