Beware of doing business with Lucchese online. I have spent well over $20,000 on boots from Lucchese. Recently, I ordered a pair of Boots costing $2,041.86. I ordered the same size as my other... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Save yourself the headache and buy your boots somewhere else or in their stores as their online shopping experience is horrendous. I ordered a size 10, it didn’t fit, and I have spent the la... Se mer
Lucchese in my opinion are unethical , liars & have no shame. We will be taking them to court. Got a pair of boots as Christmas present for my wife, they arrived, WRONG SIZE, NEVER WORN? Sent them b... Se mer
Bought my first pair of Lucchese boots from their San Antonio location. Dayle made this a wonderful experience, especially since I bought them sight unseen living in DFW. She was very professional and... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883.
Kontaktuppgifter
20 Zane Grey Blvd, 79906, El Paso, USA
- 888-582-1883
- support@lucchese.com
- lucchese.com
1,8
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
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I have been buying Luchesse boots for…
I have been buying Luchesse boots for more than thirty years. Always an excellent product with excellent customer service.
24 januari 2020
Omdöme utan inbjudan
I now have a beautiful matching belt…
I now have a beautiful matching belt for my boots. Thanks!
24 januari 2020
Omdöme utan inbjudan
Need to work on Customer service
Need to work on Customer service. I ordered 10.5 EE boot and received a 8.5 EE boot. When I talked with customer service they could care less.
24 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Hello Buddie,
I am truly sorry to hear you've had this experience with our team and can assure you we are here to help! To further assist you, I have forwarded a message to your email. Thank you for your patience.
Best, Laura
Amazing boots
Amazing boots, this is the second pair of this exact style and color I bought, I wore the other pair till the fell off my feet after 8 years. Lucchese is the best fit boot I've ever worn.
22 januari 2020
Omdöme utan inbjudan
I love my Lucchese boots!
I love my Lucchese boots! I got my first pair after I was fitted at the Santa Fe store. I always thought cowboy boots were not comfy, but I was in for a surprised! This boots are very comfortable if you get fitted right. The leather is like a glove, and I feel very well supported. I did not have to have a breaking period... very comfy from the very first moment!
21 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We are so happy to hear that, Patricia! Thank you so much for shopping with us, we truly appreciate it!
Best, Laura
Poor responsiveness.
21 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Hi Jake,
I am truly sorry to hear you've had this experience with our portal and can assure you we are here to help! To further assist you with more information, I have forwarded a message to your email. Thank you for your patience.
Best, Laura
Love all things Luccheese!!
Love all things Luccheese!!
The materials, the fit and the quality are all world class. Own 7 pairs and counting!
21 januari 2020
Omdöme utan inbjudan
Nice addition to my Lucchese stable!
Just received a "Blake" that was out of stock for several month. Nice boot but the color Cognac is quite a bit "more red" than any Cognac I ever consumed:)
21 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you for your feedback, Christoph! We truly appreciate it!
Best, Laura
Lucchese’s are hands down the best…
Lucchese’s are hands down the best boots money can buy.
I own 13 pair and I love every one of them.
20 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We are so happy to hear that, Urs! Thank you for shopping with us!
Best, Laura
Satisfied Customer
I had been eyeing a pair of boots for about a year. They ended up being discontinued, I requested them to be made through email. Brooke, my CSR, walked me through the process, she was kind and patient w every question I had. I received the boots about a week ago and they were absolutely beautiful. They were worth the wait to have a pair of lucchese boots made just for me. I will most definitely buy from her and lucchese in the future. Great job!!
Tony Minnix
20 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We are so happy to hear that, Tony! Thank you so much for your time, consideration and patience in working with our team, we truly appreciate it!
Best, Laura
I have purchased several pairs of…
I have purchased several pairs of Lucchese boots over the past year & I love everyone of them. The quality & beauty is impeccable. I believe my boots are an investment that will last a lifetime. Worth every penny!
20 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We are so happy to hear that, Steven! Thank you for shopping with us!
Best, Laura
Quick easy transaction
Quick easy transaction. Big fan of Lucchese!
20 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you, Tom!
Best, Laura
Great socks!
20 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you so much for shopping with us, Raymond!
Best, Laura
GREAT pair of boots
GREAT pair of boots! Comfortable and great looking. Can’t wait to buy another pair of Lucchese
19 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We are so happy to hear that, Jimmy! Thank you for shopping with us!
Best, Laura
Delivery after the order was a quick 4…
Delivery after the order was a quick 4 days. I wear a 10.5 EE which is normally a great fit with Lucchese and most other boots I own but I had to get these stretched at the instep. It seems Lucchese doesn’t allow room inside their boots for the really comfortable insoles they put inside them. I have many pair of Lucchese because of the comfort and long lasting quality of the boots. So I recommend this boot but it’s just not true to size.
19 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We completely understand and sincerely thank you for your feedback, Ray! Thank you again for shopping with us !
Best, Laura
Customer service was great
Customer service was great! The only problem I had with my purchase was FedEx shipping being days late
18 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you for your feedback, Thomas! We truly appreciate it !
Best, Laura
For the past 15 years I only buy…
For the past 15 years I only buy Lucchese boots; they fit great from the get go.
18 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We are so happy to hear that, Rocco! Thank you for shopping with us!
Best, Laura
When you desire the best in gentlemen’s…
When you desire the best in gentlemen’s footwear, you choose Lucchese. Even those that do not wear western attire recognize the brand when worn. Lucchese translates to class and comfort.
18 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We couldn't agree more , William! Thank you for shopping with us!
Best, Laura
Very helpful and answered all of my…
Very helpful and answered all of my questions. They even gave me different suggestions. I would order again from them.
17 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
It is a pleasure to be at your service, Martha! Thank you for shopping with us!
Best, Laura
Quick Ship, Slow Refund
You were quick to ship my boots and charge my credit card. Boots fit well but I didn't like the toe so I returned.
The return has been slow and I have yet to receive my refund.
17 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Hello Jim,
I am truly sorry to hear you've had this experience with our service and assure you our team is here to help! To address any and all remaining concerns, I have forwarded a private message to your email.
Best, Laura
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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