Beware of doing business with Lucchese online. I have spent well over $20,000 on boots from Lucchese. Recently, I ordered a pair of Boots costing $2,041.86. I ordered the same size as my other... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Save yourself the headache and buy your boots somewhere else or in their stores as their online shopping experience is horrendous. I ordered a size 10, it didn’t fit, and I have spent the la... Se mer
Lucchese in my opinion are unethical , liars & have no shame. We will be taking them to court. Got a pair of boots as Christmas present for my wife, they arrived, WRONG SIZE, NEVER WORN? Sent them b... Se mer
Bought my first pair of Lucchese boots from their San Antonio location. Dayle made this a wonderful experience, especially since I bought them sight unseen living in DFW. She was very professional and... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883.
Kontaktuppgifter
20 Zane Grey Blvd, 79906, El Paso, USA
- 888-582-1883
- support@lucchese.com
- lucchese.com
1,8
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Most handsome boots I’ve ever owned
Most handsome boots I’ve ever owned! Love detail and sticking on boot shaft.
3 februari 2020
Omdöme utan inbjudan
Customer Experience Is Shaky
Boots were gorgeous! Unfortunately they were way to big and they don’t make the size I need in the Curtis line which is not their fault. However a promo code was not applied to my purchase and the refund process is painfully slow. They definitely seem to know they have a great product and expect that customers will sacrifice a top notch customer experience to deal with the high end brand.
3 februari 2020
Omdöme utan inbjudan
Great service and had to exchange for a…
Great service and had to exchange for a different size and the process was flawless...
3 februari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
It's a pleasure to be at your service, Scooter! Thank you for shopping with us!
Best, Laura
Very very nice boots...
3 februari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you Christopher!
Best, Laura
Excellent quality
Excellent quality. Exceeded my expectations. Will definitely purchase from here again and recommend.
3 februari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
That is fantastic to hear! Thank you so much for shopping with us!
Best, Laura
Svar från Lucchese Bootmaker
We are super happy to hear that, George! Thank you for shopping with us!
Best, Laura
Boot fits great and color is amazing
Boot fits great and to size. Upper already has a soft feel/broken in. The color on these are just right. Great Lucchese boot. Happy with my purchase.
1 februari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Happy to hear that Jason! Thank you so much for your feedback!
Best, Laura
Lucchese did a fantastic job repairing…
Lucchese did a fantastic job repairing my boot. Amazing. AS good as new.
1 februari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
That is terrific, Sean! It's a pleasure to be at your service!
Best, Laura
Excellent products but more importantly…
Excellent products but more importantly excellent customer service
1 februari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you so much for shopping with us, Ed! We truly appreciate it!
Best, Laura
Lucchese Excellent
Very nice boots.Very good service and delivery.
31 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
A pleasure to be at your service, Paul ! Thank you for shopping with us!
Best, Laura
This stuff is the bomb
This stuff is the bomb! Love my new Lucchese boots and the leather protector is fabulous!
31 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We're so glad to hear that, Robin! Thank you for your feedback!
Best, Laura
Everything about Lucchese boots is…
Everything about Lucchese boots is extraordinary. Beautiful work.
31 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you so much for shopping with us, Mary! We truly appreciate it!
Best, Laura
$300 limit
This is my 3rd pair of Lucchese boots. Product is wonderful. First time ordering through website. It was not clear to me that orders over $300 required a signature. Missed FedEx multiple times, had issue holding order at alt location. Finally drove out to FedEx hub to get my order off the truck.
Aren’t most of your orders over $300? Could this not be set up as a clear FedEx location hold option or a waiver at order entry? I probably won’t use your website again.
31 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you so much for your feedback!
Best, Laura
It's hard to buy clothing over the…
It's hard to buy clothing over the internet; it never looks the same and you don't know how it will fit. In the end, these are great quality boots and I would buy from Lucchese again. Next time, though I'm going to try them on ahead of time.
31 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you for your feedback Steve! We truly appreciate it!
Best, Laura
The fit is on the small side of…
The fit is on the small side of average, but really good for me.
The quality and craftsmanship are excellent.
The comfort of the work boot sole is better than any other hybrid boot I’ve worn.
I would definitely recommend.
31 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We are so happy to hear that, David! Thank you so much for your feedback, we truly appreciate it!
Best, Laura
Best Quality from Boots to luggage
31 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you for shopping with us , Dave! We truly appreciate it!
Best, Laura
Ordered a pair of $540 boots that came…
Ordered a pair of $540 boots that came damaged and just received another pair in exchanged and they are damaged on the bottom, clearly have been worn. Will not use your website again.
30 januari 2020
Omdöme utan inbjudan
I had a great buying experience with…
I had a great buying experience with this company. Extremely satisfied.
Thank you.
30 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
Thank you so much for shopping with us, Lori!
Best, Laura
Fit was true to size
Fit was true to size, and boots were nice and soft
29 januari 2020
Omdöme utan inbjudan
Svar från Lucchese Bootmaker
We are super happy to hear that, Paul !Thank you for shopping with us!
Best, Laura
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