Lead in time at the date of ordering was 7 working days. This was amended to 15 working days. Delivery had been promised via crane (as before) but turned out to be via trolley. Access was difficul... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was struggling to buy the individual porcelain slabs (most places only doing project packs) until I found LSD. The ordering process was simple and the communication was excellent. The day after I pl... Se mer
The staff were very helpful and happy to discuss all aspects of different products. When a haulage company delivered some large heavy natural stone slabs damaged LSD & BSD promptly arranged to have th... Se mer
Free delivery on clearance item & reduced price. Driver didn't arrive until late (because it's impossible to find us on the satnav, so delivered the next working day. All flagstones in perfect order,... Se mer
Företagsinformation
- Leverantör av stenläggningsmaterial
- Trädgårdsbutik
- Leverantör av natursten
- Leverantör av sand och grus
- Stenleverantör
Skrivet av företaget
Landscaping Supplies Direct, or LSD, is rapidly becoming one of the UK’s leading online suppliers for garden and landscape supplies. It is beginning to gain a significant advantage over its competitors due to being a direct importer of Indian sandstone paving as well as stocking specialist paving from top brands such as Marshalls, Stonemarket, Natural Paving, Bradstone and Globalstone (in no particular order!). We also supply cheap paving slabs for those working to a budget and we’re able to tailor and make mixed orders to cater for exactly what you're looking for. Landscaping Supplies Direct can deliver paving slabs direct to many homes across the UK within 5 working days with 'Next Day' and 'Saturday' delivery options available. LSD takes pride in employing staff who are friendly, approachable and highly knowledgeable about landscaping supplies.
Kontaktuppgifter
Hardcores House, Rawson Spring Road, S6 1PD, Sheffield, Storbritannien
- 01142310911
- lsd.co.uk
4,6
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product was as described and in good…
Product was as described and in good condition on delivery. Delivery update post ordering could have been better but overall product arrived within expected timeframe. Carriers driver inexperienced but we got there in the end.
16 september 2025
Fantastic company
Super quick delivery and a fantastic price. We live in a difficult place for large vehicles but the delivery driver was well prepared with a motorised pallet mover so it wasn’t a problem. Wouldn’t hesitate to recommend or use again.
22 september 2025
Great service
Great service. Ordered, delivered. No fuss. Driver just put it in a sensible place as we were out. Perfect.
22 september 2025
Sandstone bricks
Delivered on time, quality products. Will definitely buy from LSD again.
12 september 2025
Home Garden Project.
Very good service easy to order , products perfect
for my project many thanks .
29 augusti 2025
Global Stone Limestone Imperial Blue
The Global Stone product we bought looks good now its laid. It wasn't in stock initially so we had to wait a bit though it did turn up in the end. The price was good so we are very happy.
10 september 2025
My item turned up on time as ordered
My item turned up on time as ordered, good price and a good product.
2 september 2025
Excellent service
Initial delivery was cancelled on due date as several slabs were broken.
After chasing this up, Rob arranged delivery in super quick time, no breakages this time!
27 augusti 2025
Ordered 7 samples but only 3 arrived
Ordered 7 samples but only 3 arrived, all at different times in different packages. Then I was randomly given a refund for 3 of the samples. No communication from them. Definitely living up to their name, LSD
9 september 2025
Omdöme utan inbjudan
Svar från LSD & BSD - Landscaping & Building Supplies Direct
Hi Tom,
Thank you for your review. We appreciate you bringing this to our attention and want to extend our sincerest apologies for the problems with your order.
We had to source the samples from various suppliers, and unfortunately, some of the products have been discontinued or are currently out of stock. We have processed a refund for those items and sincerely regret any inconvenience this may have caused.
Your business is important to us, and we hope to have the opportunity to provide a better experience for you soon.
Best regards,
LSD
Good customer service
I placed an order for sandstone walling which was delivered promptly although unfortunately a large number of the tiles were broken. I contacted LSD and sent photos and replacement packs were despatched and received by me in Scotland within the week so very impressive service from LSD and Bradstone. My landscaper was also impressed and said he would definitely use them in the future
7 augusti 2025
Firm needs to do more research and listen to Locals Driver was the best and very helpful.
I disliked the fact that 1 they did not inform me before trying to deliver. 2 they told me that they did not have a small enough wagon to get on our street with a tail-lift that could handle the weight. 3 when the delivery driver phoned to ask where he was to drop them I directed him where to go when he got there he took one look at the street and said he could get on there easily and he did, the driver was great and very helpful but the firm who delivered should do more research and listen to the people who live in the area. Thanks anyway Rant over.
19 augusti 2025
Svar från LSD & BSD - Landscaping & Building Supplies Direct
Hi Michael,
Thanks for reaching out about your recent delivery. I'm very sorry for the frustration and inconvenience you experienced.
We’re investigating the issues you raised, and here’s what we found:
Lack of prior notification: We apologise for failing to notify you before the delivery attempt. Our standard procedure is to schedule all deliveries with you beforehand. A new system was used for your order, and unfortunately, this step was missed.
Issues with vehicle size: We're sorry for the misinformation. The courier's team looked at Google Maps and incorrectly assumed only a 7.5-ton truck could navigate your street, and they only carry a taillift capable of lifting 500 kg due to the small size of the vehicle.
Inaccurate information: We agree that our third-party delivery partners should be more diligent and trust the local knowledge of residents.
While we're glad the driver was able to help, it doesn't excuse the poor planning and communication. Your feedback is crucial and will help us prevent similar issues in the future.
We appreciate your patience and thank you for your understanding.
Kind regards,
LSD
use this company
on time, quick, reliable, quality product and very helpful.
use these 🤝🏼
11 augusti 2025
Delivery on time.
11 augusti 2025
Excellent service
14 augusti 2025
U delivered the item i paid you too…
U delivered the item i paid you too deliver on time
6 augusti 2025
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