I booked a day out but completely messed up by booking the wrong destination 🥴 Joe Shearman sorted out a refund and was super helpful. I can recommend Lovetovisit 100% And Joe was absolutely amaz... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Se mer
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Would like to thank your employee Cyle Rees for all his efforts to issue me a refund, and done with professionalism. For a young man who has only been with you a short while I wouldn't have guessed,... Se mer
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Lost computer file with Tickets for Chichester Chilli Festival. Emailed company with details of when purchased and payment method, asking for new tickets. Very quick response from Cyle attaching PDFs... Se mer
Företagsinformation
Skrivet av företaget
At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!
Kontaktuppgifter
Lovetovisit.com, Churchill House, Churchill Way, CF10 2HH, Cardiff, Storbritannien
- +4420 8050 5682
- cx@lovetovisit.com
- lovetovisit.com
4,6
Utmärkt
676 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 76 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We booked tickets for faulty towers…
We booked tickets for faulty towers dinning experience but due to circumstances we needed to change the date but because this is not a direct booking we have been sent back and fo
I would recommend not to book through this company but book directly as you could also find yourself in the same situation
11 februari 2026
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi Lynette,
Thank you for taking the time to share your feedback.
We’re really sorry for the frustration caused when trying to change your booking. We did work to get your date amended and ensure your tickets were issued in time for the event, however we completely appreciate that this took longer than we would have liked.
While we always aim to make changes as quickly and smoothly as possible, there are occasions where amendments can take a little longer to process. We understand how important it is for this to be handled promptly, and we apologise for the delay and any inconvenience caused.
Thank you for your patience while we resolved this, and we hope you had an enjoyable time at the Faulty Towers Dining Experience.
Kind regards,
Vinny
Easy to use
A wide range of things to do with all the information you need
Easy to book and tickets straight to your email
7 februari 2026
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi Kerry,
Thank you so must for leaving this review and highlighting some of our best features. We always try and keep the most up to date catalogue of fun things to do for you to easily find and book your next day out.
We hope you enjoyed your last adventure and hope to see you again very soon.
Kind Regards,
Vinny
Spoke to human
Spoke to human , I could understand what she was saying . We had to change the date of tickets because we are both ill and wouldn’t be well enough to attend. No hassle at all and such a lovely lady
5 februari 2026
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hello Sally,
Thank you for such a lovely message, we always try our best to be friendly and helpful. We are very glad Vinny was able to amend your tickets without any hassle.
We hope you had a lovely time.
Kind Regards,
LTV Team
Proactive
Initially, my booking went wrong and the payment was pending in my account but the team reached out and checked in with me, giving me reassurance and resolving the problem without me needing to find out how to contact them which was helpful. I also found the family ticket was cheaper than on another website which was a bonus.
4 februari 2026
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi Lou,
Thank you for this lovely message - we always try and be ahead of the game and make the booking process and easy as possible.
We were very happy to be helpful and sort your tickets.
Best Wishes,
Vinny
Had a great experience with booking via…
Had a great experience with booking via Lovetovisit. Vincy was very supportive in assistance the queries.
30 januari 2026
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hey Sindhu,
We are so glad to hear you were happy with your experience and had the support you needed. Thank you for using Lovetovisit - we hope to see you again very soon.
Kind Regards,
LTV Team
Absolute scam of a company
Absolute scam of a company. Took our money but provided no tickets.
Been calling since their phone lines opened but no one picks up.
Considering you help “blue light” this isnt helpful nor supportive. Stay clear
28 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi Joy,
Thank you for taking the time to leave a review and I am really sorry to hear how frustrating this has been for you.
I have checked our help form submissions and inbox, but at the moment I am unable to locate any ticket or booking details linked to your name. We have also already sent a request asking for your information so that we can look into this properly and get things sorted for you as quickly as possible.
We would like to reassure you that we are absolutely not a scam company. We sell thousands of tickets every month at the best prices possible and we do support Blue Light customers with exclusive discounts as well.
When a payment is taken but tickets are not issued, it is usually due to a technical issue with the payment provider, and in those cases the payment is normally automatically reverted back.
If this has not already been resolved, please email us directly at cx@lovetovisit.com with your full name, email address and any payment reference so we can investigate and help you straight away.
We genuinely want to help and get this resolved for you as soon as possible!
Best regards,
Lovetovisit Team
Discounted price for same date and time…
Discounted price for same date and time slots as booking direct.
10 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Good morning,
Thank you for your great feedback! We’re so pleased you noticed the discounted pricing for the same date and time slots, we work hard on giving our customers access to the best value without compromising on availability. We really appreciate you choosing Lovetovisit and hope to see you again soon!
All our best,
LTV Team
Quick Hassle Free booking
Quick and easy to find events and book tickets online without hassle.
Great prices cheaper than buying direct from the venue and no booking fee added so great savings.
16 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi Brian,
Thank you so much for your fantastic review! We’re delighted to hear you found the booking process quick and hassle-free, and that you enjoyed the great savings too - That is always the goal as Lovetovisit, making it easy to find events, book tickets, and get the best possible price is exactly what we aim for.
We really appreciate your support and look forward to helping you book again soon!
Warm Regards,
Lovetovisit Team
Easy website to use
Easy website to use, got a great discount off tickets for Eureka and tickets came through immediately!
28 november 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi Laura,
Thank you for your lovely review! We’re so glad you found the website easy to use and enjoyed a great discount on your Eureka tickets. That was such a popular show - great choice!
It’s great to hear your tickets arrived instantly too, we know how important that peace of mind is. We really appreciate your support and hope you have an amazing time!
Warm regards,
LTV Team
Easy process
Easy process, found date, booked and paid. Tickets received via a link within minutes.
16 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hiya,
Thank you for your feedback! We’re delighted to hear you found the whole process easy. Making booking simple, fast, and stress-free is exactly what we aim for. We really appreciate you choosing Lovetovisit and hope you enjoy your attraction!
Kind Regards,
LTV Team
Colchester castle light trail
Have booked a few things thro this site always easy and best prices and the bonus gift vouchers help alot
13 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi There,
Thank you so much for this review, we are so happy to see we have been able to help you book a few things - we hope to continue this in the new year!
Best Wishes,
Vinny
The Perfect Winter Outing ! The site was…
The perfect winter outingThe site was well set up and lit beautifully. Plenty of seating Good food and drink available. Staff friendly and helpful The ice skating was fantastic. Equipment in good condition and the blades bit!! Just big enough to have good fun. Going back for more. Loved it🤗🌟🌟🌟🌟🌟
12 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Good morning Rodney,
We are so glad you enjoy yourself so much, we are very pleased to hear your update and feedback. Hears to many more outings in the new year!
Kind Regards,
LTV Team
Chester zoo - Brilliant day
Brilliant day and booking ticket was so easy saved so much money booking through love to visit recommend
7 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hey Sam,
We are so happy to hear you had the best time at Chester Zoo, it is great family fun! Thank you for using Lovetovisit - we are excited to help you find some more great attractions this New Year!
Kind Regards,
LTV Team
Very easy from start to finish…
Very easy from start to finish Yorkshire wildlife park illuminations brilliant
13 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi Ann,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that your experience at Yorkshire Wildlife Park Illuminations was easy and enjoyable from start to finish. Your kind words mean a lot, and we hope to welcome you back again soon!
Kind Regards,
LTV Team
It was a really fun experience
It was a really fun experience,
Lots to do and see as you walk round, would definitely do it again
14 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hiya,
Thank you for your lovely review!
We’re so glad to hear you had a fun experience and enjoyed exploring everything along the way. We’d be delighted to welcome you back again soon!
Kind Regards,
LTV Team
This is my go-to site for theatre…
This is my go-to site for theatre bookings. Great prices and so easy to book!
18 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Good morning,
Thank you for this feedback, we love seeing that Lovetovisit is your go-to site. We are very pleased to have had you for a customer so far and look forward to assisting you to see more great shows in 2026!
Kind Regards,
LTV Team
Very helpful and friendly helpful with…
Very helpful and friendly helpful with what you want fast
19 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi Alan,
Thank you so much for this feedback, the goal for us is to always stay helpful and friendly. We looking forward to helping you out with some lovely 2025 attractions.
Easy booking
Easy booking, fantastic light show. Good Disabled access. Fair price.
15 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi Martin,
Happy New Year!
Thank you so much for your feedback, we are so pleased to see you had a lovely time and easy process using Lovetovisit. We look forward to welcoming you again.
Kind Regards,
LTV Team
I would rate this company 0/5 if i…
I would rate this company 0/5 if i could. Their customer ser4vice is non-existent.
All I need to do is amend a booking date, not cancel, I don not need a refund. Just amend the date.
I have been trying for days and had no luck via their message helpdesk or phone number.
I need someone to contact me ASAP, please read your facebook and helpline messages
17 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Hi there,
I’m really sorry to read your feedback and I completely understand how frustrating this situation must have been, especially when all you needed was a simple booking date amendment rather than a cancellation or refund.
I want to sincerely apologise for the delay in getting back to you. This wasn’t just over the past few days, but during that whole period we were experiencing a combination of technical issues across our messaging systems and an unusually high volume of enquiries. Unfortunately, this impacted our response times more than we would ever want.
That said, I’d like to reassure you that we did actively try to reach you during this time. We attempted contact not only via our helpdesk and phone channels, but also through Trustpilot in an effort to get your attention and resolve this as quickly as possible. We followed up multiple times but didn’t receive a response, and we continued trying because we genuinely wanted to get this sorted for you.
Please be assured this wasn’t a case of non-existent customer service or ignoring your request. Amending booking dates is something we regularly help with, and we’re very keen to resolve this for you as soon as possible.
Thank you for your patience, and again, I’m truly sorry for the inconvenience and frustration caused.
Best regards,
Lovetovisit
I ordered tickets from love to visit…
I ordered tickets from love to visit which weren't then accepted at the event so I had to pay again. I managed to speak to Tom one of the managers at love to visit who speedily processed my refund and was extremely helpful. I did say that the main phone line would benefit from having an actual person to speak to as before I managed to speak to Tom I had left two messages which were unreturned. Tom agreed with my comments and said it was something they would look into.
6 december 2025
Omdöme utan inbjudan
Svar från Lovetovisit.com
Thank you for taking the time to share your experience. We’re really sorry for the inconvenience you faced at the event and for the frustration caused by not being able to reach us initially, we completely understand how upsetting that must have been.
We’re very pleased to hear that Tom was able to assist you quickly and process your refund, and we truly appreciate you recognising his helpfulness. Your feedback regarding our phone support is invaluable, and we can assure you it’s something we are actively reviewing to improve our service.
Thank you again for your patience and for bringing this to our attention. We hope to have the opportunity to provide you with a smoother experience in the future.
Warm Regards,
LTV Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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