I never received my order. I’ve emailed, called and haven’t had any response whatsoever. I’ve had an email asking me to rate my product which would be amusing if it wasn’t so frustrating. Wouldn’t rec... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I didn't think I would be able replace our 15 year ageing kitchen cabinet handles. They are discoloured and rusting around the screw holes. I found the exact handles on Lovehandles. Ordered and with e... Se mer
Företaget har svarat
Purchased 32 new kitchen door knobs and slowly watching them break day by day... The glue used to retain the nuts inside the knobs is questionable, as they simply do not hold as intended. Waste of... Se mer
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This is the go to place for top quality handles and service. The staff were extremely polite and helpful in making sure I ordered the right locks for the handles which was very important as we are in... Se mer
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Företagsinformation
Skrivet av företaget
We are the UKs biggest and best supplier of Ironmongery products and Access control specialists. No job is too big or too small and our team of trained professionals has all the experience needed for any project. If you have specific fire or anti ligature requirements we can assist. Get in touch today on sales@lovehandles.uk.com
Kontaktuppgifter
Unit 36, Sandy Road, Liverpool, L21 3TW, Liverpool, Storbritannien
- sales@lovehandles.uk.com
- lovehandles.uk.com
4,5
Utmärkt
142 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Company
Excellent Company. Product arrived promptly and well wrapped…found the product exactly as shown on the website! Delighted!
28 augusti 2023
Svar från Lovehandles
Thank you Mrs Holden for your lovely review, we are delighted you are happy with the products!
Fabulous
Fabulous. We had a question. Answered promptly and efficiently. Product came, great quality and a good price. Very pleasantly surprised. Well done everybody. When you buy items online they can often disappoint. Not in this case. Would most certainly recommend and buy from them again👍
28 augusti 2023
Svar från Lovehandles
Thank you Sandy for taking the time to review us it means a lot and we are delighted you are happy with everything!
Svar från Lovehandles
Thank you kindly for your review we are delighted you are happy with both our products and service!
Great quality and the handles look…
Great quality and the handles look absolutely perfect on the new kitchen.
£7.50 for delivery is a bit steep though for order £100.
23 juli 2023
Svar från Lovehandles
Thank you kindly for your review Mohammed, rest assured you where not charged any carriage on your order over £100, we offer free delivery on all orders over £100.
Our standard carriage rate is £5 for orders under this value and unfortunately give the weight and quality of the products and that we send via courier this is the rate we are charged. We do not profit from carriage.
Kindest regards
Kindest regards
Quick efficient service.Good quality.
2 augusti 2023
Svar från Lovehandles
Thank you Linda for your kind review
Quick + efficient
Quick, efficient, and quality products. Although there was a slight mix-up with one order, the problem was soon resolved.
23 maj 2023
Svar från Lovehandles
Hi Monique thank you so much for your kind review. We are delighted you are pleased with our products and service.
Good quality handles adding the finishing touch.
The handles arrived well packaged and individually protected. Looked as exactly as depicted on the Web site are of good quality, a lovely finish and added the finishing touches to our hand rails.
31 juli 2023
Svar från Lovehandles
Thank you Martina we are delighted you are happy with our products and service. Hope to see you again soon!
I still haven't received my order!!!!
30 juli 2023
Svar från Lovehandles
Sue your review is very unjust given delivery has been attempted on three occasions as per the tracking applied to your account.
The first attempt was 01.08.23 at 16.41
The second attempt was 02.08.23 at 12.34
The third attempt was 03.08.23 at 8.39
All the attempts where made to the property address you supplied on your order.
We are happy to arrange another delivery attempt should you still wish or if you would prefer we can arrange a refund if you are not available to take delivery.
Kind regards
Great product and speedy delivery
Great product and speedy delivery, looks great. A little expensive, especially when paying delivery for just the one item hence 4 stars
26 juli 2023
Svar från Lovehandles
Thanks Ian for your review it is appreciated. With regards to carriage we cant do anything about this unfortunately as this is what we are charged from the carrier themselves. We do not profit on postage.
Many thanks
Svar från Lovehandles
Thanks Nigel we appreciate your time to review!
Prompt delivery beautiful handles
Prompt delivery beautiful handles . Excellent customer service on the phone also .
23 juli 2023
Svar från Lovehandles
Thank you Deb we are delighted you are happy with both the products and our service.
Svar från Lovehandles
Thank you kindly for your review
Gorgeous handles and knobs for kitchen.
Gorgeous handles and knobs, quick delivery highly recommend.
12 juli 2023
Svar från Lovehandles
Thank you for taking the time to review our products and service!
Svar från Lovehandles
Thanks Peter we appreciate you taking the time to review us. We are delighted you are happy with the service.
Really good wardrobe handles
Ordered wardrobe handles, came a a few days later than expected because the wrong address was put in by the delivery service but as soon as I contacted customer service they sorted the issue out straight away and I received my handles. Very good quality and great customer service! Had a good experience
28 juni 2023
Omdöme utan inbjudan
Svar från Lovehandles
Thank you Fatima for your review of our service and products.
Really good quality items
Really good quality items, which were easy to install. Arrived quickly too.
18 juni 2023
Svar från Lovehandles
Thank you kindly for taking the time to review our service and products.
You are a useless company
You are a useless company, i cancelled my order after 2 weeks.
No communication at all.
I give you zero star
5 juni 2023
Svar från Lovehandles
Customer placed an order for an out of stock item and was advised it would not be in stock until 19.06.23. We offered a refund or the opportunity to wait. Customer chose to wait. Called yesterday 13.06.23 and requested a refund as item had not arrived. Refund was issued and in customers account within minutes of the request.
Svar från Lovehandles
Thank you kindly for taking the time to review our service and products!
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