Loveanddeepspace InfoldgamesOmdömen 

53
TrustScore 1.5 av 5

1,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

1. For cancelling a widely anticipated character that honestly should have come much sooner. 2. For not making timely updates to Caleb's and Sylus's main stories which frankly contributed to th... Se mer

Betygsatt 2 av 5 stjärnor

I love the game and was eagerly awaiting the new 6th Love interest for awhile before even announcement, only for infold to back track today and say he was cancelled and will not be included in the gam... Se mer

Betygsatt 1 av 5 stjärnor

When Valko was first teased, I was apprehensive. There were so many other issues building up; unfinished bond stories for Caleb and Sylus, free diamonds drought, no more chocolate shop rewards and b... Se mer

Betygsatt 2 av 5 stjärnor

I love this game. However, it has become impossible to ignore how the company treats people passionate about LADS and their own fantastically talented team. This is a great game with many cute stories... Se mer

1,4

Mycket dålig

TrustScore 1.5 av 5

53 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,4

Alla omdömen

(53)

52 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I hate what happened to Valko.

I hate the fact that we had to see a whole character with a lot of potential be deleted for a huge misunderstanding that could've been cleared up with adjustments and apologies. Why do you absolutely NEED to destroy your game for that? I understand that CN community is important, but we also deserve to be heard. If you don't want to release Valko in CN server, give him at least, to others. I installed once again the game for him, but now, even though I love Rafayel and Xavier, I will not play the game, because that's SOOOOO disappointing. I'm not installing this. I literally cried for him.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

#BringBackValko

I have spent 1141 hours in this game and spend 210,55 USD. The recent decision to cancel Valko has fundamentally changed my trust in the game. After seeing that a major character can be permanently cancelled after being officially announced, I no longer feel confident continuing to support the game financially. This decision has been deeply upsetting for me on a personal level and has left me heartbroken. Because of this, I have decided to uninstall the game. #BringBackValko

30 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BRING BACK VALCO

The company heavily pushed the introduction of a new love interest for about a week and ended up putting him on the chopping block for made up or unrelated matters.

The company bowed down to a small group of maniacs and removed the love interest from the game before he even premiered leaving so many players disappointed and upset because we invested money in preparation for the new character just to have him removed. I feel like I can no longer trust infold as a company’s after this when they had explicitly said they will not be removing him from the game to do just that.

I will no longer participate in the game as a western player since it seems obvious the company only listens to mainland players. Valko did nothing wrong, the number mentioned for the reason he got taken down was related to another character story and them saying he broke and entered the main characters hime when he didn’t he asked her for permission to enter is among the least egregious things a love interest has done in the game.

Seeing the racist and homophobic statements made my mainland fans also puts a bad taste in my mouth with the company after they ended up siding with those bigoted individuals. With all that said please think carefully if you want to support a company like this.

30 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please bring back Valko

Infold executives cancelled the imminent release of an anticipated character, Valko, in response to an accumulation of smaller criticisms about their business practices that had built up and remained ignored for two years (and in response to rampant bullying by a small subset of parasocial, rabid ‘fans’ of the game). They released this character before resolving said issues. When people were unhappy about that, they deleted the character instead of resolving the issues. Most of us around the world have lost trust in this company and in every game they create.

The way that they handled this situation has dissuaded longtime, committed fans from engaging with the game in any capacity until our voices are heard.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not worth investing in

I play Love and Deepspace, and the game itself is good. The graphics, story, game mechanics, and characters are all top tier. The problem is with the company behind the game. They've proven themselves to be greedy, dishonest, underhanded, and willing to capitulate to the demands of psychopathic players with a scapegoat instead of actually fixing the issues behind the outage- scarce resources for grinding, missing content for pay walled characters, lighting issues that disproportionately affect POC players, back to back banners, no road map, zero communication with the players, and so much more. At this point trust between company and consumer is shattered and I cannot recommend any game made by Infold/Paper games.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Please give us Valko/Ao Yin back!!

We love Valko and desperately want him back!!

Devs, thank you for an amazing character but please you are making a mistake!! Please bring him back!! He is loved in every nation and you were going to make a mark, globally! Do not mistake the loud screams and terrible acts as the majority!!

30 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Broken Trust

Instead of fixing the real problems players had with this game, the company instead canceled and deleted the entire existence of a new character before his release. This is false advertising, since marketing for the new character has been widespread over the last several days, even extending into irl marketing campaigns like in Times Square in NYC. The company chose to allow rabid, toxic fans to control the narrative and decide the outcome of this situation. This sets a dangerous precedent for the entire game and the future of the company itself. No longer can the global players of this game trust Infold to do what is right by their players; they have shown time and time again that their global player base is not worth listening to...and this is the final nail in the coffin. We have spent hours of our precious lives with these characters we adore, we have spent our hard earned money to support this game, we have invested emotionally in a story that we believed in. Our one and two star reviews can barely scratch the surface of how heartbreaking this entire situation is for us as a community who loves LADS but cannot give Infold another chance. Our trust is broken.

30 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Uninstalled the game

I love the game, played it since Sylus release in 2024, but now I’m quitting because the game fails its players in every way possible. There is no Love and Deepspace without Valko. Games should bring joy not tears!

30 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Prejudiced and folds to racism

I loved this game when I started playing it and was happy to spend my money on it and was super excited recently when they released the trailers for the 6th love interest. However, a lot of the Chinese fandom didn’t like him due to his skin colour being ‘too dark’ and him looking too western. And due to that the game decided to cancel the 6th love interest which is them literally enabling the racism. The game does not care about its global players who really wanted the 6th love interest and have completely ignored their voice. Completely prejudiced. Therefore I wouldn’t recommend this game to anyone and I definitely will not support a game who folds to a small racist fan base

30 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Justice for Valko

I have no problems with Infold tweaking the story or the character’s appearance after they have been marketed, but cancelling him entirely is something else. Not even delaying him, but deleting his entire existence. I am entirely disappointed by this company once again (infinity nikki players can relate), as they keep showing us they do not care about global players.

30 juni 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

My phone is on fire (in a bad way)

Takes up way to much space on my phone and isn’t rewarding enough

Love and deepspace takes up so much room on my phone everytime I play it I feel my phone start to heat up like it’s on risk of setting on fire and I have an iPhone 15 ! iOS 26.5 and it’s a struggle to get the game to load then when I am playing the game I’m worried my phone is going to set on fire.

There are too many events, main love interests and not enough ways to get gems and in game money to be able to pull for them and get their items/memories/cards

When a new event comes out I feel like I have to buy the in game money just so I can participate before it ends, there’s no good way to grind for the games version of money either. So either you spend real money or you miss out on things.

It doesn’t feel like a game it feels like a money grab.

I love video games, I love otome games, but the point of games if you play them and get rewarded it feels like love and deep space no matter how much you play, log in, grind, you never have enough of what you need so you end up having to spend actual money.

There are so many issues with the game but I feel like that is a major one.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor management

Poor management. The Global fanbase's voices don't matter, and many lost money by purchasing diamonds in preparation for promised content that was canceled. #BringBackValko

30 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I was in love with this game...

I have played this game since it's original release, invested a ton of money, purchased official merch, have been an active part of the LADS community on all platforms, and even had a irl friend grab me OG merch while they were in China. With that said, I'm devastated to see Infolds dismissal of everything going on right now. They got us hyped for the new LI just to cancel him right before his official launch. They then announce that they not only nerfed the character but there will be no 6th LI going forward. We have been aware that there would be a 6th LI this entire time. It was not a secret, nor a surprise and he's desperately needed to balance the game. They have issues with story progression and the development on 2 of the other LI's but there's no reason or excuse as to why they couldn't release the 6th LI AND work on their other known flaws. I fear that if they're willing to suddenly pull the rug out from under us, what else will they do? I don't want to invest anymore money in fear that they'll take something else away. Now we're left confused and an entire design team is having to watch their hard work vanish into nothing. My fingers are crossed that they'll bring Valko back and fix this mess.

29 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disheartening behavior from Infold

Disheartening behavior from Infold. Caving into a toxic minority and completely erasing Valko is incredibly unfair to the global audience who was thrilled to welcome him. Not to mention, it completely disrespects the voice actors, animators, and artists whose hard work over months has been entirely thrown in the trash.

1 juli 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

False Ad, Infold Folded, No Proper Comms

The company heavily advertised a new love interest across multiple platforms, even featuring him on massive billboards in Times Square. They actively built excitement, encouraged fans to get invested, and promoted him as an upcoming addition to the game -only to announce, just weeks later, that he had been scrapped and would never be released.

That's incredibly disappointing.

It's disrespectful not only to the players who were excited for his story, but also to the writers, artists, animators, voice actor, and everyone else who spent their time and talent bringing this character to life. Seeing all of that work thrown away after such a major marketing campaign is difficult to understand.

I've never been this disappointed in a company. They generated hype, got fans emotionally invested, and then canceled the character before release. It leaves many people wondering: what was the point of advertising him so heavily in the first place?

This decision feels unfair to the fans, the development team, and everyone who believed in this character.

1 juli 2026
Omdöme utan inbjudan

Är det här ditt företag?

Registrera din profil för att få tillgång till våra kostnadsfria företagsverktyg, och kom närmare dina kunder.

Skapa ett konto gratis

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer