Lotto Social Omdömen 17 557

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Hello Suzanne, thank you for your feedback 😊

We’re sorry to hear you’ve found the cancellation process difficult — that’s certainly not the experience we want for our users.

Managing or cancelling your membership can be done directly within your account, and we’ve provided a step-by-step guide here to help make it easier:
[https://support.lottosocial.com/how-can-i-manage-my-membership/](https://support.lottosocial.com/how-can-i-manage-my-membership/)

If you’re still having trouble, please respond to our information request and we’ll be happy to assist you directly and make sure everything is sorted quickly 👍

We’re here to help.

Best Regards,
Alex

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Hello Mark, thank you for your feedback 😊

We’re really sorry to hear how stressful this situation has been — we understand your concern, especially if you’re unable to access your account.

We’d like to reassure you that payments are not taken without authorisation. Charges are linked to active subscriptions or entries selected during checkout, where details are shown before confirmation. These are designed to give ongoing participation and more chances to win 🎟️🍀

If you’re unable to log in, that’s something we’d like to resolve urgently, as you should always have full access to manage or cancel your account.

Please respond to our information request so we can locate your account, help you regain access, ensure everything is cancelled, and stop any further charges 👍

We’re here to help get this sorted for you as quickly as possible.

Best Regards,
Alex

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Hi Ave, thank you for your feedback 😊

We’re glad to hear you’re enjoying the games — that’s great to know! 🎮🎉

We also appreciate your comment about things being a bit difficult to understand. We’re always working to make the platform clearer and easier to navigate, while still offering a variety of games and ways to play 🎟️🍀

If there’s anything specific you’d like help with, feel free to respond to our information request and we’ll be happy to guide you 👍

Thanks again for sharing your experience!

Best Regards,
Alex

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Good afternoon Mikael, thank you for your feedback 😊

We’re glad to hear you’re enjoying the games — that’s great! 🎮🎉

We’re sorry, however, that you’ve experienced some bugs. That’s definitely not the experience we want, and we’re continuously working to improve performance and stability across the platform 👍

Our games are designed to be fun and give you chances to win points, credit, or prizes 🎟️🍀, so we want them to run as smoothly as possible.

If you’re still experiencing issues, please respond to our information request and we’ll be happy to look into it for you 😊

Thanks again for your feedback!

Alex