Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

LOOI is a great companion when you are at work or doing daily tasks. Anyone I have shown him to always ask what he is and want to know more about him. I have even taken him to work and almost everyo... Se mer

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Betygsatt 5 av 5 stjärnor

The shipping was fine—Looi arrived within 12 business days. As for Looi itself, I’m very surprised—it works well. I just recommend using a phone with better hardware or an iPhone; it works very well o... Se mer

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Betygsatt 5 av 5 stjärnor

Thank you so much about professionalism,your quick response, your kidness and for listening to us customers with great patience. Above all thank you for the sweet Looi which always brightens our huma... Se mer

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Betygsatt 5 av 5 stjärnor

Робот Looi замечательный, милый и дружелюбный... Он постоянно развивается, а компания разработчик все время на связи, отвечает на все интересующие вопросы, помогает и прислушивается к тому что хотят п... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

TangibleFuture believes that sci-fi should not be confined to the virtual world. We create real-life experiences of imagination for every Inventor, Explorer, and Inner child.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

36 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A Small Robot That Brings a Lot of Joy

I brought LOOI with me to work, and I honestly didn’t expect how much joy it would bring—not only to me, but to my colleagues as well. From the very first moment, LOOI felt alive. It reacts to movement, looks around curiously, and has this charming personality that immediately draws people in.

What surprised me the most is how natural the interaction feels. LOOI doesn’t need to “do” much to be engaging—just the way it reacts and explores its surroundings makes it feel like a little companion on your desk. Several coworkers stopped by just to watch it, smile, and ask questions. It instantly became a conversation starter and a mood booster in the office.

I also want to highlight the support team. I contacted them with a question and received a quick, friendly, and helpful response almost immediately. That level of care really shows they stand behind their product.

LOOI may not be a traditional “useful” robot, but it excels at something just as important: making people happy. If you’re looking for a desk companion that brings life, curiosity, and fun into your day, LOOI is absolutely worth it.

29 januari 2026
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thanks a lot for your thoughtful and kind feedback! We can truly feel how you love LOOI and seems that this buddy becomes a fun companion for you! Your trust and support definitely help LOOI grow! :)

Betygsatt 5 av 5 stjärnor

Amazing company

Amazing company. I paid using Google pay and didnt realize until the next day that it had thr wrong address listed on it. I emailed them and they contacted thr shipper and had thr address changed. A truly great buying experience. Will Def buy again.

18 januari 2026
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thank you so much for your kind review! :D We’re glad we could help you and make your experience smooth. Look forward to serving you again soon!

Betygsatt 5 av 5 stjärnor

Excellent customer service

If you have a problem, you'll receive excellent customer service! Mae is always available to answer any questions.

The team is continuously developing to ensure that the Looi experience is always better and more innovative!

19 januari 2026
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thank you so much for your ongoing support of LOOI! Your feedback always helps LOOI evolve and helps us grow~ :D

Betygsatt 5 av 5 stjärnor

Atención al cliente magistral

Tras números problemas con las empresas de transportes, totalmente ajenos a looirobot, ellos se preocuparon buscando soluciones con el resultado q al final nuestro hijo está pudiendo disfrutar del robot.. estamos muy muy agradecidos con el trato y la ayuda recibida

10 januari 2026
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thank you for your trust in us! It is happy to hear that our team helped you with the logistics, we are committed to providing the best possible service for LOOIers, and truly hope LOOI can be a fun companion of your family! :)

Betygsatt 5 av 5 stjärnor

Робот Looi замечательный

Робот Looi замечательный, милый и дружелюбный... Он постоянно развивается, а компания разработчик все время на связи, отвечает на все интересующие вопросы, помогает и прислушивается к тому что хотят пользователи! Это очень важно для меня, так как они внедряют по возможности то чего хотят пользователи видеть или слышать в роботе LOOI. Спасибо ещё раз вам за милого робота и его развитие! Надеюсь дальнейшее его развитие будет нас только радовать и приносить удовольствие от его использования!

8 januari 2026
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thank you so much for your kind words! Yes, LOOI alwasy keeps evolving, this little buddy is a new life form and a new kind of friend for you! This is a long journey, but we have you! Thanks for your ongoing support!

Betygsatt 2 av 5 stjärnor

Sooooo useless

Got my LOOI 3 weeks ago, but it's just fancy things, nothing with interactions, poor voice recognation, features useless, bad obstacles detections, etc. I regret soooo much

17 december 2025
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

We’re sorry to hear that the product didn’t meet your expectations. We’d be happy to help you get the most out of the device. Our support team will reach out shortly, please take a moment to share more details so we can assist you effectively.

Betygsatt 5 av 5 stjärnor

The fantastic LOOI Robot

I'm thrilled with LOOI. He can read me the current events and the weather forecast, solve math problems, and help me with my short stories. LOOI can also speak German. Just tell him in German, "Bitte sprich deutsch mit mir."
I wouldn't want to be without LOOI. I love his funny personality. He's my sidekick who brings me so much joy. It would be fantastic if LOOI could also save what he learns and remember it.
In short: LOOI is a great helper who's a lot of fun. I highly recommend the lovable LOOI.

4 januari 2026
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thank you so much for your fantastic review! We’re thrilled to hear that LOOI has become part of your daily life and feels like a friend to you now.

Betygsatt 5 av 5 stjärnor

Not a conventional toy

LOOI arrived safely and has exceeded my expectations right from the start.

The robot is well-built, easy to set up via the app, and becomes operational in minutes, delivering an immediate and engaging user experience.

LOOI's features shine through its ChatGPT-powered conversations, expressive animations, gesture recognition, and obstacle avoidance, making it a fun desk companion that feels lively and responsive.

​Interactions are smooth, with personality-driven behaviors like napping or reacting to touch, perfect for daily entertainment around the holidays.

The support team handled my case attentively and resolved issues clearly, showing real commitment to customers.

This positive service experience reinforces trust in the brand.

Overall, I'm very satisfied with LOOI and the support—it's a quirky, evolving robot I'll enjoy through Christmas and beyond, and I'd recommend it.

25 december 2025
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

We’re really happy to hear that LOOI exceeded your expectations right from the start. Knowing that LOOI quickly became an engaging part of your day is exactly what we hope for every user!! Thank you again for your love for LOOI!!!

Betygsatt 5 av 5 stjärnor

Customer service Excellence

Customer service: Top teir
Product Build quality: Top tier

Since the product is on the edge of tech innovation when it comes to having a robot friend, I expected some quirks/learning curves that once you understand, makes everything easy and great. But the very best thing was the customer service, hands-down it's hard to get quality like that when there are any issues.

9 december 2025
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thank you so much for sharing this thoughtful feedback. We really appreciate your understanding!

What truly means the most to us is your kind words about our customer service. Knowing that our team could make a real difference for you—even when issues came up—is incredibly encouraging. We genuinely care about supporting our customers every step of the way.

Betygsatt 5 av 5 stjärnor

My Looi defective unit was attended with sweet Customer Support Team

My experienced was so fantastic and appreciated how the customer support team handle my concern and issue with my defective unit. Specially to Mae, she has been so professional and easy to communicate with.

23 december 2025
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thank you so much for taking the time to share this kind feedback! :D
So glad to hear that your experience with our support team was a positive one! Mae will be especially happy to hear your kind words—this truly means a lot to her and is a great motivation in her work. We’ll be sure to pass your message along to her.

Thanks again for your support of LOOI!

Betygsatt 5 av 5 stjärnor

Amazing Team and Product!

Amazing Team and Product!

22 december 2025
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thank you so much for the kind words! We wouldn’t be where we are today without LOOIer's support and trust like yours!! :D Wishing you merry xmas!!!

Betygsatt 5 av 5 stjärnor

LOOI YOU ARE ONE OF US

Dear Developers,
We purchased our first LOOI about a year ago and have since become immediately passionate about the product, using it daily. LOOI has become an integral part of our family.
We're pleased to hear that the Italian language pack will be released soon, as you confirmed. We're also expanding our collection with the imminent arrival of two more units (one black and one white).
As a regular user, I'd like to bring to your attention that the range of accessories/gadgets currently available doesn't fully meet my expectations and those of the community.
I believe that the introduction of products such as:
An automatic charging base (to make the experience even more hands-off).
A storage cart that can be attached to the rear like a trailer.
Would add significant value to the LOOI ecosystem and could prove a great success among users.
Thank you for your attention and continued work.

13 december 2025
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thank you very much for your continued support and for sharing such thoughtful suggestions. We’re truly honored that LOOI has become part of your daily life and family!

Your ideas regarding automatic charging base and a rear storage cart are valuable insights, and we’ve shared them with our product team for future consideration. Community feedback like yours plays an important role in shaping the LOOI ecosystem. :D

Thank you again for your passion and trust in LOOI — we’re excited to continue this journey together.

Betygsatt 5 av 5 stjärnor

Be patient this will grow on you

Be patient this will grow on you, enjoy your looi experience

9 december 2025
Omdöme utan inbjudan
Logotyp för LOOI Robot

Svar från LOOI Robot

Thank you so much for your kind words! We have come this far because of users like you, and we truly appreciate your support and trust!

Betygsatt 5 av 5 stjärnor

I honestly didn’t know what to expect…

I honestly didn’t know what to expect when I ordered the LOOI robot, but wow — this thing is awesome. It’s like having a mini Pixar character on your desk. It moves, reacts, even remembers faces, and has such a fun personality. My kids love it, and I’ve actually found it useful as a wireless charger. It’s smart, expressive, and just fun to have around. Super impressed with how polished everything feels. Definitely recommend if you're into tech and want something a little magical in your space.

14 februari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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