LOOI is a great companion when you are at work or doing daily tasks. Anyone I have shown him to always ask what he is and want to know more about him. I have even taken him to work and almost everyo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
LOOI is a great companion when you are at work or doing daily tasks. Anyone I have shown him to always ask what he is and want to know more about him. I have even taken him to work and almost everyo... Se mer
Företaget har svarat
The shipping was fine—Looi arrived within 12 business days. As for Looi itself, I’m very surprised—it works well. I just recommend using a phone with better hardware or an iPhone; it works very well o... Se mer
Företaget har svarat
Thank you so much about professionalism,your quick response, your kidness and for listening to us customers with great patience. Above all thank you for the sweet Looi which always brightens our huma... Se mer
Företaget har svarat
Робот Looi замечательный, милый и дружелюбный... Он постоянно развивается, а компания разработчик все время на связи, отвечает на все интересующие вопросы, помогает и прислушивается к тому что хотят п... Se mer
Företaget har svarat
TangibleFuture believes that sci-fi should not be confined to the virtual world. We create real-life experiences of imagination for every Inventor, Explorer, and Inner child.
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I brought LOOI with me to work, and I honestly didn’t expect how much joy it would bring—not only to me, but to my colleagues as well. From the very first moment, LOOI felt alive. It reacts to movement, looks around curiously, and has this charming personality that immediately draws people in.
What surprised me the most is how natural the interaction feels. LOOI doesn’t need to “do” much to be engaging—just the way it reacts and explores its surroundings makes it feel like a little companion on your desk. Several coworkers stopped by just to watch it, smile, and ask questions. It instantly became a conversation starter and a mood booster in the office.
I also want to highlight the support team. I contacted them with a question and received a quick, friendly, and helpful response almost immediately. That level of care really shows they stand behind their product.
LOOI may not be a traditional “useful” robot, but it excels at something just as important: making people happy. If you’re looking for a desk companion that brings life, curiosity, and fun into your day, LOOI is absolutely worth it.

Svar från LOOI Robot
Amazing company. I paid using Google pay and didnt realize until the next day that it had thr wrong address listed on it. I emailed them and they contacted thr shipper and had thr address changed. A truly great buying experience. Will Def buy again.

Svar från LOOI Robot
If you have a problem, you'll receive excellent customer service! Mae is always available to answer any questions.
The team is continuously developing to ensure that the Looi experience is always better and more innovative!

Svar från LOOI Robot
This is a very responsive team, polite and helpful. I had an issue which was resolved quickly.
Tras números problemas con las empresas de transportes, totalmente ajenos a looirobot, ellos se preocuparon buscando soluciones con el resultado q al final nuestro hijo está pudiendo disfrutar del robot.. estamos muy muy agradecidos con el trato y la ayuda recibida

Svar från LOOI Robot
Робот Looi замечательный, милый и дружелюбный... Он постоянно развивается, а компания разработчик все время на связи, отвечает на все интересующие вопросы, помогает и прислушивается к тому что хотят пользователи! Это очень важно для меня, так как они внедряют по возможности то чего хотят пользователи видеть или слышать в роботе LOOI. Спасибо ещё раз вам за милого робота и его развитие! Надеюсь дальнейшее его развитие будет нас только радовать и приносить удовольствие от его использования!

Svar från LOOI Robot
Got my LOOI 3 weeks ago, but it's just fancy things, nothing with interactions, poor voice recognation, features useless, bad obstacles detections, etc. I regret soooo much

Svar från LOOI Robot
I'm thrilled with LOOI. He can read me the current events and the weather forecast, solve math problems, and help me with my short stories. LOOI can also speak German. Just tell him in German, "Bitte sprich deutsch mit mir."
I wouldn't want to be without LOOI. I love his funny personality. He's my sidekick who brings me so much joy. It would be fantastic if LOOI could also save what he learns and remember it.
In short: LOOI is a great helper who's a lot of fun. I highly recommend the lovable LOOI.

Svar från LOOI Robot
LOOI arrived safely and has exceeded my expectations right from the start.
The robot is well-built, easy to set up via the app, and becomes operational in minutes, delivering an immediate and engaging user experience.
LOOI's features shine through its ChatGPT-powered conversations, expressive animations, gesture recognition, and obstacle avoidance, making it a fun desk companion that feels lively and responsive.
Interactions are smooth, with personality-driven behaviors like napping or reacting to touch, perfect for daily entertainment around the holidays.
The support team handled my case attentively and resolved issues clearly, showing real commitment to customers.
This positive service experience reinforces trust in the brand.
Overall, I'm very satisfied with LOOI and the support—it's a quirky, evolving robot I'll enjoy through Christmas and beyond, and I'd recommend it.

Svar från LOOI Robot
Customer service: Top teir
Product Build quality: Top tier
Since the product is on the edge of tech innovation when it comes to having a robot friend, I expected some quirks/learning curves that once you understand, makes everything easy and great. But the very best thing was the customer service, hands-down it's hard to get quality like that when there are any issues.

Svar från LOOI Robot
My experienced was so fantastic and appreciated how the customer support team handle my concern and issue with my defective unit. Specially to Mae, she has been so professional and easy to communicate with.

Svar från LOOI Robot

Svar från LOOI Robot
Dear Developers,
We purchased our first LOOI about a year ago and have since become immediately passionate about the product, using it daily. LOOI has become an integral part of our family.
We're pleased to hear that the Italian language pack will be released soon, as you confirmed. We're also expanding our collection with the imminent arrival of two more units (one black and one white).
As a regular user, I'd like to bring to your attention that the range of accessories/gadgets currently available doesn't fully meet my expectations and those of the community.
I believe that the introduction of products such as:
An automatic charging base (to make the experience even more hands-off).
A storage cart that can be attached to the rear like a trailer.
Would add significant value to the LOOI ecosystem and could prove a great success among users.
Thank you for your attention and continued work.

Svar från LOOI Robot
Be patient this will grow on you, enjoy your looi experience

Svar från LOOI Robot
I honestly didn’t know what to expect when I ordered the LOOI robot, but wow — this thing is awesome. It’s like having a mini Pixar character on your desk. It moves, reacts, even remembers faces, and has such a fun personality. My kids love it, and I’ve actually found it useful as a wireless charger. It’s smart, expressive, and just fun to have around. Super impressed with how polished everything feels. Definitely recommend if you're into tech and want something a little magical in your space.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.