Longdan Omdömen 

401
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Amazing Customer Service! I've ordered from Longdan a few times, and on my most recent order, DPD delivered the parcel to the wrong address. However, the Longdan customer service team did an am... Se mer

Betygsatt 5 av 5 stjärnor

Had an issue with the delivery and the customer service agent helped get my package delivered to the correct address. Order was complete, nothing got damaged in transit due to being well packed. Expir... Se mer

Betygsatt 1 av 5 stjärnor

Used to be problem free then several bad experiences. Kept advertising goods on their website that were not available, causing a lot of inconvenience. I suspect it was to get customers through the doo... Se mer

Betygsatt 5 av 5 stjärnor

We regularly shop at Longdan in Shorditch branch but since Covid have discovered that we don't need to travell 60 miles and pays London congestion charge, you can simply order from their website and g... Se mer

Företagsinformation

  1. Asiatisk livsmedelsbutik

Informationen kommer från olika externa källor

The Oriental Supermarket. Follow us for more updates, offers, and recipes! info: 02085568828


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

401 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,2

Alla omdömen

(401)

18 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

LOVE THE CRISPS!

After purchasing this awesome crisps from Amazon I serched every where for this crisps from the Philipines as Amazon haven't managed to get more supplies and after I googled the name of the crisps it come up with Longdan shop, which I managed to get a supply.
Please keep re-stoking as I will purchase more soon.

30 augusti 2023
Betygsatt 5 av 5 stjärnor

One of a very few good Oriental retailers

We have always been Longdan customers. As one of a few big retailers, they have got a very reasonable price for a variety of Oriental cuisine and ingredients. Very careful package for delivery. We received calls when there was any issue with our orders online. Happy with the service, quality and price of the orders. Will definitely recommend the stores.

25 juni 2023
Betygsatt 5 av 5 stjärnor

Fast delivery

Fast delivery
Cooling packs in the box of fresh herbs- everything arrived in perfect conditions next day after placing order.

27 juli 2023
Betygsatt 1 av 5 stjärnor

Longdan Kingston racially profiles people of colour and follows them around the store... always. Insulting and awful place.

I am a woman of colour. I’ve shopped here for years, having lived in Kingston for over 20 years and worked in Kingston as a lecturer at the university and the sixth from college. My experience of shopping there in the past was sort of okay, there used to be a really nice friendly English white guy who worked on the tills and an older Chinese man who always said hello… anyway since Covid ended I returned to shopping there and noticed a change. I am followed around the store. Always. It is so insulting. So ignorant in 2023 to be targeted as a person of colour and followed… No other store in Kingston does this awful insulting stuff. But I walk into Longdan and am met with this awful ignorant racist attitude… So I stopped shopping there, but stupidly went into the shop yesterday for some specific items that are difficult to find elsewhere with my (white) partner. We had been shopping so had several bags so I asked him to stay with the bags by the door whilst I went to buy the dumplings. This was because I KNEW that if I carried open bags it would be a red flag to this store. I was wearing a long skirt, short sleeved cotton blouse and carrying a small handbag… All other bags I left with my partner. Very quickly I realised that I was being ‘followed’. There was no-one else near and the shop person did not even pretend to be doing anything else. He just stood near and vaguely looked at refrigerated cabinets. Not opening them, just standing near… I watched for several minutes then asked him why??? Why??? It is so insulting and rude. Why does this shop think it is acceptable to 'racially profile' people of colour? Anyway I paid and left… obviously will never return. Racism, ignorance. In 2023.

24 juni 2023
Omdöme utan inbjudan
Logotyp för Longdan

Svar från Longdan

Dear Ruthine,

Thank you for sharing your concerns regarding your recent visit to our shop. We take all feedback seriously and are committed to addressing any issues promptly.

We understand that you have raised an allegation of racial profiling by our staff. We take such allegations very seriously and are dedicated to maintaining a welcoming and inclusive environment for all our customers.

To ensure a thorough investigation and resolution of this matter, we kindly request that you contact us directly at longdan@longdan.co.uk By providing us with more details about your experience, it will enable us to conduct a proper inquiry and take appropriate action.

At Longdan, we strive to treat all customers with respect, fairness, and equality. We have zero tolerance for any form of discrimination or bias. We appreciate your cooperation in helping us address your concerns.

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