This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... Se mer
After a week-long wait, they eventually responded to my emails. I'll bump up my original review by two stars since it seems they value customer opinions and reviews. However, the week-long wait for a... Se mer
Last February I was wandering down the Kings Road vaguely thinking that i needed to replace my disintegrating ski jacket. Then my wife spotted teh pop up at 129 and we went inside leaving half an hour... Se mer
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Företagsinformation
- Vintersportbutik
- också i
- Butik med activewear-kläder
- Butik med ytterkläder
- Friluftsaffär
- Klädbutik
- Skidbutik
Skrivet av företaget
Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.
Kontaktuppgifter
55 King's Road, SW3 4ND, London, Storbritannien
- hello@londonskico.com
- londonskico.com
4,0
Bra
207 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Item shipped quickly
Item shipped quickly. Very happy with my purchase, quality item that looks great at a good price. Thanks !
14 december 2023
Svar från London Ski Co.
Many thanks, Eric. Hope you had a great Xmas!
Excellent customer service
Excellent customer service. Delivery was rapid and the returns process was completely hassle-free.
11 december 2023
Svar från London Ski Co.
Many thanks, Richard. Have a great Christmas
Svar från London Ski Co.
Many thanks!
Great Customer Service
They made a mistake with my original order and sent the wrong thing but the customer service to sort this out was great - easy to get in contact with and they rectified the issue very quickly.
3 december 2023
Svar från London Ski Co.
Many thanks Michelle!
Svar från London Ski Co.
Many thanks, Susan!
Svar från London Ski Co.
Many thanks, Petch!
Good service, below average communications.
Bought a jacket which was too small for me. I sent it back and received a refund reasonably promptly. I'm leaving 4 stars because communication could have been better.. acknowledgement of receipt of the return and statement of intent to process a refund.
3 oktober 2023
Svar från London Ski Co.
Hi Ewen, Many thanks for taking the time to review us - we're going to be working on more timely responses going forward.
Svar från London Ski Co.
Many thanks, Nicolas, enjoy the jacket!
Very good service and excellent product
23 maj 2023
Svar från London Ski Co.
Many thanks, Richard. Enjoy your new jacket!
Had tTO CHASE MY ORDER ONLY TO THEN BE…
Had tTO CHASE MY ORDER ONLY TO THEN BE TOLD 1 OF THE ITEMS WAS not going to be delivered and a refund was offered
20 mars 2023
Svar från London Ski Co.
Hi Jason, we apologise for having to issue a refund on your order which was out of stock, at the time we were experiencing a busy period in the store which meant our inventory was not always accurate. I'm sorry this happened to your order but we have taken steps to tighten up any inventory issues going forward.
I haven’t received my parcel and you…
I haven’t received my parcel and you keep asking me for a review !!
7 mars 2023
Svar från London Ski Co.
Hi Carol, we're sorry we were requesting reviews from you before the item was received. This is automated from Trustpilot and sometimes this can happen before the delivery is made. In this instance shipping to NZ from London unfortunately did take a little longer than usual, we apologise for this.
Lack of details
Lack of details, goods promoted as available online and were not in stock. Rech out to them multiple times.
8 mars 2023
Svar från London Ski Co.
Hi Hernan, we're sorry you didn't have a positive experience shopping with us, we have taken steps to ensure the stock availability is accurate going forward.
Svar från London Ski Co.
Many thanks for taking the time to review us, John.
Very happy with a prompt last minute…
Very happy with a prompt last minute shop before heading on my ski trip! Happy with all items purchased and very pleased that my delivery came ‘next day on time before 10am’!
1 mars 2023
Svar från London Ski Co.
Thank you, Jessica! We're pleased you're happy with the service.
Sent the wrong size jacket
Sent the wrong size jacket
I would still shop with this company
1 mars 2023
Svar från London Ski Co.
Hi Colin, we're very sorry this happened. We have taken steps to ensure this doesn't happen again in the future if you do decide to shop with us again.
I got Goldbergh ski Jacket
I got Goldbergh ski Jacket. You just put DHL shipping bag.There is no case no packaging. The product was protected.My order was so sloppy...
26 februari 2023
Svar från London Ski Co.
Hi Handegul, we apologise for the way the item was shipped to you, we have emailed you directly with a more thorough response. Thank you for your review, we value your feedback.
Not much communication about my product…
Not much communication about my product after the initial order confirmation. I ended up chasing as it look a week to arrive. Then it wasn’t th best quality as it has a fault in the stitching but no time to return as I was leaving for skiing the next day.
7 februari 2023
Svar från London Ski Co.
Hi Hayley, We're sorry the communication was not what you expected, we are looking into how we can streamline this and value your feedback.
Excellent service!
7 februari 2023
Svar från London Ski Co.
Thanks Ai! We're pleased you enjoyed your experience shopping with us!
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