I visited the Harley St clinic this morning to have a cyst ,( which had been there many years without any bother) , finally removed from my scalp. From the moment I got there , to the time I left, a... Se mer
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Det här tycker kunderna
The whole team were very professional whilst at the same time very friendly. It was obvious when meeting Dr Charakida that she knew her stuff. She put me at ease straight away and provided all the nec... Se mer
A fantastic experience! Very professional and efficient. I went to the clinic for a consultation, expecting it to be just a consultation, 15 minutes later I was having the procedure. Dr Charakida... Se mer
Very quick to get an appointment and same day removal of lesion on my hair line. However, thats where the good things end. £1920 for a 5 minute procedure to remove the lesion and testing in the labs.... Se mer
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Excellent Local Reputation, London Dermatology Clinic - Harley Street Clinic, by leading Private Dermatologists Of London. CALL NOW 02070303370
Kontaktuppgifter
Harley Street 106, W1G 7JE, Storbritannien
- londondermatologyclinics.com
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Waste of time
I booked a 1230 lunchtime appointment to have a skin tag removed from my neck. I was kept waiting for 50 mins. When I finally walked into the surgeon’s room he waved at arm at the chair, made no eye contact with me nor any attempt to apologise. I decided to leave.
DO NOT GO HERE
DO NOT GO HERE
LITERALLY THE WORST experience I’ve ever had going private!
After waiting 45 minutes with my 2 year old son, we were seen, the consultation was no longer than 2 minutes (£250) the woman wrote a list on a piece of paper of some moisturisers I could buy at a drugstore. She didn’t touch his eczema, didn’t ask anything about his diet or lifestyle, it was honestly the most bizarre thing. I had to ask her if she wanted to see the eczema to which she shrugged, she was so disinterested! I have since been to another dermatologist who put my son on antibiotics saying his eczema was infected! So how this ‘dermatologist’ didn’t spot that is beyond me. He was in a really bad way! Just DO NOT GO HERE! save your money! Google would probably help you more than anyone at this place!
I would avoid / wish I never used them
Absolutely shocking service I was not told about the £249 consultation before going to the clinic and then was rushed into a procedure that I never knew the process of.After speaking with the doctor briefly, I was i had the procedure and was rushed out without being able to ask questions .I have since been phoning and trying to get Through to someone to advise me on when stitches can be removed. No one has bothered to contact me back and every time I call they say they will pass it on and no one gets back to me. I paid £500 for a simple procedure and they are not even bothered to let me know about the stitches / after care
Fantastic experience
Fantastic experience, quick, friendly and very mindful.
Would recommend to anyone!
average
Don’t waist your time.
Although you will pay something close to 300 pounds (including prescription), this is not top quality service.
Make sure you come to the appointment prepared with questions on your condition. Also you might not get an accurate prescription, I had to chase for an additional prescription to get another cream bottle as what was prescribed was not sufficient for 2 weeks…
This shouldn’t happen when paying for a private doctor. And they ignored my last email too. Not recommended !
I went Private for THIS???
I'd rather cut off the bad eczema areas (like my hands, legs, and neck) than go back to this practice. The £250 "Consultation" was 2 minutes where the doctor didn't even inspect my skin before writing a heavy prescription for steroids.
Paid £750 for blood tests and still chasing them 4 weeks later for results when the lab operator who took my blood said it should take a maximum of 3 business days...
Still no response after 10 phone calls, now needing to escalate the issue by contacting London's Medical Commission Board.
Beyond disappointing.
Great experience
I found the clinic online and wanted to…
I found the clinic online and wanted to get a couple of very small moles removed. I called them and they said they can fit me in at 4pm. I showed up on time and was waiting for 30 minutes and told the doctor was running late.
I finally see the doctor and had a ‘consultation’ which lasted a minute, she looked at me and said she can remove them no problem and that was it. She didn’t properly examine them or anything. I then was sent into another room and told the price to remove a few tiny moles would be around £1800 which is ridiculous. I said I cannot believe the prices and was going to leave it, all to be told I then had to pay a £250 consultation fee. I couldn’t believe it and told them that they never warned me of any fee, didn’t mention it on the phone or email. She then suggested a discount which was still very over priced but I felt very pressured and had everyone starring at me waiting for me to decide what to do. I felt very uneasy and ended up saying I will only have 2 removed. I was put in a room and the doctor came in through a back door without explaining what was going to be happening and before I know it she injected me and quickly cut my moles off it felt extremely rushed and it was over and done with in a minute and she left without speaking to me. The other nurse in the room spoke to me before I left but I felt so rushed and uneasy the whole way through. My experience was very unpleasant and my moles are still healing right now they are just sore patches so I hope they heal okay. I came away from the clinic feeling very unsettled and the ‘consultation’ fee is something they should make a lot more clear.
The doctor was extremely experienced
The doctor was extremely experienced. Her stitching was immaculate. She did my scalp and I have curly hair, hair not cut or damaged
a efficient and professional service…
a efficient and professional service cannot fault them
Scam
Firstly two appointments cancelled. Quoted on phone £150.00 for consultation and roughly £150.00 for lump removal based upon the photo I sent in. When I get there I’m told consultations are £295.00 which was for a one minute meeting with the doctor. The doctor isn’t here yet as she is held up in traffic and will be 25 mins late. I’m then told the lump removal will be £1400.00 but surprise surprise if I speak to the doctor she may do it for £900.00. So I’m effectively trapped in paying £295.00 for a one minute consultation if I don’t go ahead with the treatment. The treatment takes 10 minutes.
Before making the one hour journey to have the stitches removed I decided to ring and check that someone will be there for my appointment and are told no one’s here today despite me having a booking ????
This place has no feel of it being a private practice.
Very efficient service
Scam of the worst kind
I called the clinic to ask about removing a cyst from my son's face, and the lady on the phone said, "its 249 for the consultation plus £295 for the removal, but if you decide to remove it on the same day, you don't pay the consultation". It sounded like a good deal, so I booked the appointment.
On the day, the consultation took about 2min, and the doctor sent me to the other room to talk with the "pricing lady". This lady opened a book and said the price for removing that cyst is two thousand plus, "but because I'm one of the directors, I'm going to give you my family discount". She dropped the price to £1299. I said that's a great discount, but that was not the deal Pauline told me over the phone, and I'm not going to pay that. She went out to talk with someone and came back saying okay, there was miss communication, so I can offer you the procedure for £550 today. I was getting upset and said again that wasn't the deal, and she said, well if you don't pay the £550, you have to pay the £245 for the consultation. I ended up paying for the removal because my son had that cyst on his face for a while, and it was hurting him.
I will be taking this to the legal department, as this clinic is an absolute SCAM. I wish I have read the reviews before booking. If you are reading this, avoid this place.
Prompt, efficient, person centred care and treatment
A much needed Dermatology appointment the next week from phoning and speaking to Pauline whose manner is warm and professional. The consultation with an experienced and knowledgeable Dermatologist was just what was needed for my family member. Given the right care and treatment to move forward with which is critical at this point in time. Best money spent all going well and that involved return flights to London. If you have a skin related concern, I would highly recommend this team of professionals. Do not suffer or wait more than you need to, your quality of life is important.
The process was efficient .Broadly…
The process was efficient .Broadly speaking , pricing was transparent -£295 for consultation.
This is waived if one has surgery but total cost including histology exceed £1000.
A good place if you need a speedy solution, but expensive
Huge Recommendation
I'm not normally one to review.
However, I attended London
Dermatology Clinic for a consultation
in regard to my acne and I have never
experienced such high
professionalism.
I was booked in by a wonderful lady named Pauline who was extremely
persuasive, yet polite we had a great
laugh.
My overall experience is 5* but if I could give a 10* recommendation I truly would.
Excellent customer service from the…
Excellent customer service from the lady Pauline who booked me in she was very helpful, polite I was made to feel very comfortable with my visit
Thank you
Really pleased with my experience so far
I needed an acne consultation, and was very pleased with the service I received upon calling the clinic. Pauline booked me in, and she was an absolute pleasure to deal with, which means a lot when you're calling about a personal issue!
AVOID. LIES. Lied to about prices to get me there. Unprofessional from top to bottom of organisation
Have just left the Harley St clinic incredibly disappointed and upset. The whole outfit comes across as very unprofessional. From 'Pauline' on the booking line who on first calling me introduced herself by first name. I then had to ask who she was and from where. She then continually called me 'love' or 'darling' and quoted me a price.
I arrived at the clinic to find out this was wrong and after consultation with the surgeon (Mokbel who I finally saw 45 minutes after my booked time with no apology).
Mokbel was herself, abrupt, unfriendly and I was made to feel like I was on a hurried production line. After her pinching a couple of my lipomas I was ushered into a room where a 'director' would talk pricing. It all just seemed to be about money with her.
When I explained the price lie the two 'directors' then had a conversation right in front of me about how they were fed up with 'Pauline' and how she was getting fired for misleading me. (They told me this wasn't t the first time she has done this)
For info Pauline quoted me £395 to remove the first four lipomas 'with a discount for any additional'. I was then quoted £1295 per lipoma at the actual consultation.
I believe I was deliberately misled to get me in the door. Reading other reviews on here I am not alone.
I refused to pay the consultation fee.
Firstly the doctor was over an hour…
Firstly the doctor was over an hour late! Then was seen by her looked at my cyst told me it’s very straight forward! I was quoted £295. They then put numbing cream on me and told me to wait 30mins next I had the “pricing guy” come up to me and asked if I can have a word! Then all of a sudden the price went from £295 to over £800 for a “small striaght forward cyst” clinic is an absolute joke! That’s very bad sales tactics saying one price letting u go through the consultation and then whack the price up like that! I’ve found another clinic in the mean time and I only paid £290 at a clinic that was around the corner from them!
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