Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,6
4 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Did exactly as the reviews suggested and tried to charge triple the cost. When we refused they said we had to pay a cancellation cost. It ended with him telling us to f off and storming out of the garden. Definitely scammers. Avoid!!
It looks like this is a scam website and company. I searched google for local locksmiths and this was an advertised website which seemed to fit my needs. The website looked good and claimed to have a google review of 4.9/5 from over 2000 reviews. I phoned them up and they said someone will call round within the hour. Over 2 hours later the locksmith came round, he was Eastern European. The website claimed to have no call out fee but when the locksmith gave me a quote (which seemed very expensive from what I've been told) he charged me £50 for the quote. I said the website claimed no call out fees but he said the fee was for the quote. I phoned the original number again to complain about the no call out fee advertised on the website and another Eastern European answered and said the same thing as the locksmith. I reluctantly paid the money and asked for a written quote. He told me he would text me the quote but then just got in his car and drove off.
I tried to write a google review but it seems this part of the website is completely fabricated as I couldn't find how to even write a review for it until I searched the website on Trust Pilot and discovered they only had two 1 star ratings.
I have reported the website. Luckily I only lost £50 to them.
I called this company to have my garage lock changed. A technician arrived the same afternoon and removed the lock, suggested a replacement would need to be ordered, and that he would return tomorrow to fit it.
I paid for the cost of the new lock and fitting in full, however he did not return. I called customer services numerous times, and was told the technician would call be immediately. This happened 20+ times. When I requested to escalate the matter, the customer service agents were rude, and repeatedly put the phone down on me.
At best, this company is highly disorganised and rude. At worst, they are a scam.
I called this company in Liverpool claiming I’d lost my keys and needed a change of lock for my PCV door. They quoted £49 plus £29 for a new lock and VAT. Two Eastern European men arrived and said the lock would cost £150 plus VAT. I insisted this wasn’t what was agreed upon and called the call centre. The agent told me I’d mentioned losing my keys not changing the lock. I demanded a key and she argued with me. The two men then said I needed to pay a cancellation fee, which wasn’t mentioned on their website. The call centre cancelled my call multiple times and the men suggested I call the police. I made a report and they drove off. This is a scam. I should have known when I couldn’t find this company on Trustpilot. Be aware; they were dodgy people.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
