Locauto Group - Treviso Aeroporto Omdömen 

Se querem umas férias estragadas, aluguem um carro na Locauto. Não recomendo.

Alugar um carro numa empresa de rent-a-car implica, acima de tudo, poder contar com assistência quando surge um problema. Infelizmente, foi precisamente isso que nos faltou.

Tivemos um problema com um pneu no primeiro dia de viagem, por volta das 19h30. Quando mais precisávamos de assistência, a resposta da Locauto foi praticamente zero. Ficámos abandonados, a cerca de uma hora do nosso alojamento, sem uma solução rápida e adequada.

Inicialmente, disseram-nos que o reboque viria de imediato. Depois, informaram-nos que só poderia chegar dentro de três horas e, finalmente, disseram que apenas estaria disponível na manhã seguinte.

Como se isto não bastasse, chegámos a ser aconselhados a ficar a dormir dentro do carro até à manhã seguinte ou a ligar para a polícia.

É inadmissível que uma empresa de rent-a-car deixe os seus clientes nesta situação, especialmente quando o problema ocorre no primeiro dia de viagem e estamos completamente dependentes da assistência da empresa.

Uma experiência extremamente frustrante, que nos causou stress e estragou parte das nossas férias.

Assistência ao cliente praticamente inexistente. Não voltaria a alugar um carro com a Locauto e não recomendo.

If you want your holiday ruined, rent a car from Locauto. I do not recommend them.

Renting a car from a rental company should, above all, mean being able to rely on assistance when something goes wrong. Unfortunately, that was exactly what we were missing.

We had a problem with one of the tyres on the very first day of our trip, at around 7:30 p.m. When we needed assistance the most, Locauto’s response was practically non-existent. We were left stranded, about an hour away from our accommodation, with no quick or adequate solution.

Initially, we were told that a tow truck would arrive immediately. Then we were told it would take up to three hours, and finally, we were informed that it would only be available the following morning.

As if that wasn’t enough, we were even advised to sleep in the car until the following morning or to call the police.

It is unacceptable for a car rental company to leave its customers in this situation, especially when the problem occurs on the very first day of the trip and we are completely dependent on the company’s assistance.

An extremely frustrating experience that caused us a great deal of stress and ruined part of our holiday.

Customer assistance was practically non-existent. I would never rent a car from Locauto again, and I do not recommend this company.

All experience was great!

Przystępna cena, minimalna kaucja i super auto. Jesteśmy zadowoleni ze tak szybko nas Pani na lotnisku pokierowała.

To rent a car from them it was so easy and fast,exactly what I needed.Everything was great and for sure if I will come back I will choose them again!I recommend!

Πολύ καλός συντονισμός και άψογη οργάνωση σε όλη τη διαδικασία. Είμαστε ζευγάρι από την Ελλάδα και, παρόλο που δεν είχαμε πιστωτική κάρτα, μπορέσαμε να νοικιάσουμε αυτοκίνητο με χρεωστική κάρτα και επιλέγοντας την πλήρη ασφάλιση, χωρίς κανένα πρόβλημα. Μάλιστα, μας έκαναν και δωρεάν αναβάθμιση σε αυτόματο αυτοκίνητο.
Είχαμε αρκετό άγχος για το πώς θα εξελιχθεί η ενοικίαση, αλλά τελικά όλα πήγαν εξαιρετικά. Πολύ καλή και αξιόπιστη εταιρεία, μια πραγματικά πολύ καλή εμπειρία.

Easy procedure, polite staff and great cars.

L'autonoleggio deve verificare bene che il pieno dì carburante sia effettivamente pieno, perché chi si trova a riprendere il mezzo poco la partenza la prima tacca di benzina scende immediatamente.

Excellent prestation with locomauto.
Good and clean car

Wszystko odbyło się szybko i bezproblemowo.

All good, the car was clean and with no damage. Also, quick delivery of the vehicle

Excellent and economical cars

O experiență inedită.
Foarte mulțumit de servicii, mult peste așteptări!
Mulțumesc mult și promit că voi apela și altă dată la serviciile dumneavoastră!

Staff memebers were so kind, they explained everything perfectly. Made you feel safe when renting a car.

Good and quick service. Very good car.

Messaggi mandati poco chiari e persone allo sportello maleducate

Very pleased with the car hire service. The whole process was easy and efficient, and the car was clean, comfortable and in excellent condition. The staff were friendly and helpful.

One small suggestion would be to have a more visible sign outside the garage, making it easier for clients to locate the premises.

Overall, a very positive experience and I would definitely recommend them.

Everything as it supposed to be. No hidden fees no scams.