I’ve just bought a beautiful and very comfortable sofa and chair from the Bristol store. Rosa was amazing, so helpful and knowledgeable. She has a great eye for colour combinations. I also want to... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were very impressed with the wide range of furniture on display and the member of staff who assisted us was very helpful and knowledgeable. The choice of colours and fabrics was huge so it was very... Se mer
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We had a great experience - that staff we knowledgeable, friendly and helpful. There when we needed them but not pushy at all. Overall a lovely shopping experience. Nicole helped us and was wonderful!... Se mer
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I was really disappointed with my recent experience at Loaf. I spent over £3700 on a sofa, which was not as advertised in the Bristol Loaf shack. The back support of the squisharoo sofa is dreadful. I... Se mer
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Företagsinformation
Om Loaf - Bristol
Skrivet av företaget
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Skrivet av företaget
Kontaktuppgifter
Unit 1D Centaurus Road, Cribbs Causeway, BS34 5TS, Bristol, England, Storbritannien
- 02031418300
4,7
Utmärkt
186 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly helpful staff
Very friendly helpful staff. Would be even better if there were more products to test such as sofa beds. But I did find my main bed.
14 oktober 2025
Svar från Loaf - Bristol
Hi SL,
Thanks so much for your lovely review!
We’re delighted to hear you found the perfect bed and that our team made your visit a pleasant one.
We’ll be sure to pass on your feedback about having more products to try in-store it’s really helpful.
Warm regards,
Cynthia
The loaf store staff are always lovely…
The loaf store staff are always lovely and helpful
12 oktober 2025
Svar från Loaf - Bristol
Hi Sam,
Thanks for shopping with Loaf!
The staff at our Shack are consistently warm, friendly, and genuinely helpful. It makes such a difference walking into a place where you're greeted with a smile and treated with care. Their service really adds to the overall experience and keeps me coming back.
Hope to hear from you soon!
Kind regards,
Manny.
Svar från Loaf - Bristol
Hi Lynda,
Thank you for shopping with Loaf!
Amazing to hear that you found our staff friendly and helpful. Providing warm, attentive service is something we truly value and it's always great to know when it makes a difference. We really appreciate you taking the time to share your experience and look forward to welcoming you back soon!"
Warm regards,
Manny.
Good furniture shopping experience
Lovely young lady called Tegan at the Cribbs Causeway shack. She was very helpful and attentive but not pushy in any way. Her information about various chairs enabled us to make an informed choice when we returned home.
25 september 2025
Svar från Loaf - Bristol
Hi Happy,
Thank you so much for taking the time to share your experience with us. I’m delighted to hear that Tegan at our Cribbs Causeway shack made such a positive impression during your visit.
It's wonderful to know that her approach struck the perfect balance of friendly, knowledgeable, and attentive, without ever making you feel pressured. We place great importance on creating a relaxed and supportive environment for our customers and it sounds like Tegan delivered exactly that. Her ability to clearly explain the differences between our chairs and guide you through the options sounds like it made a real difference in helping you make an informed choice once you were back home.
I’ll be sure to pass your lovely comments on to Tegan and the team. Recognition like this means the world to them. I hope your new chair brings you comfort and joy for years to come and I’d be thrilled to welcome you back to the Shack anytime.
Kind regards,
Manny.
Great quality products made in the UK
Great quality products made in the UK. Fab shopping experience in store.
11 oktober 2025
Svar från Loaf - Bristol
Hi Mel,
Thank you for shopping with Loaf!
Wonderful to hear that you had such a positive shopping experience in our Shack and that you appreciate the quality of our UK made products. Supporting local craftsmanship and delivering exceptional service are both really important to us. We look forward to welcoming you back again soon,whether it's for a browse, a chat, or to discover something new!
Warm regards,
Manny.
Svar från Loaf - Bristol
Hi Ms Allen,
Thank you for shopping with Loaf!
I’m so happy to hear that you found the interaction helpful and the advice useful. We take great pride in delivering a premium service and truly appreciate your feedback.
If you have any more questions or need further assistance, we're always here to help!
Hope to hear from you soon!
Kind regards,
Manny.
Great feeling in store and branding
Great feeling in store and branding. Easy to try out and look at options and make a choice. Games for kids to play and free teacakes. Friendly staff. Bag of goodies with purchase.
5 oktober 2025
Svar från Loaf - Bristol
Hi Kate,
Thank you so much for your lovely review
We’re so happy to hear you enjoyed the relaxed atmosphere our store, we love to ensure that our atmosphere are always welcoming to our customer and you feel right at home with us
It’s great to know our team helped make it easy and enjoyable for you to explore your options to find the perfect piece for your home
Warm regards,
Cynthia
Beautiful quilts for autumn layering
I visited the Bristol store last month to buy a quilt. The staff were extremely helpful and very patient in showing me the range of colours and textures. They took the time to check the stock room as the sage colour wasn't on the shelf and they offered to post it to me once it was available. I'm delighted by my Loaf purchases. Just able to visit the shop and having the time to browse rather than just looking online was a lovely, relaxing experience. Thank you!
19 september 2025
Omdöme utan inbjudan
Svar från Loaf - Bristol
Hi M Morgan,
Thank you so much for your kind words!
I’m so happy to hear that you enjoyed your visit to our Bristol Shack and that our team was able to help you find the perfect quilt. It's lovely to know the Shack experience gives you the time and space to browse at your leisure, that's exactly what we hope for. I’m delighted you're happy with your Loaf purchase and hope it brings some cosy comfort this autumn.
Hope to see you again soon!
Kind regards,
Manny.
We had previously purchased in store…
We had previously purchased in store and the staff were amazing and knowledgeable but there was one sofa we couldn’t make our mind u on colour. We were given all the swatches we needed to make that final decision.
25 september 2025
Svar från Loaf - Bristol
Hi Sharon,
Thank you for taking the time to share your experience!
We’re so pleased to hear our team could provide the support and swatches you needed to make the final decision. It’s wonderful to know you found the staff both amazing and knowledgeable, we’ll be sure to pass on your kind words.
We look forward to hearing from you soon and please let us know if you need any assistance with choosing your fabric.
Warmest Regards,
Paris
Svar från Loaf - Bristol
Hi Ian and Bridget,
Thank you for your feedback.
We’re so pleased you enjoyed your visit to our Bristol store and found the team helpful.
We can't wait to welcome you back soon to our Shacks.
Warmest Regards,
Paris
Going into Loaf in Bristol is such a…
Going into Loaf in Bristol is such a joy , staff are lovely and very helpful .
Love love love everything!!
22 september 2025
Svar från Loaf - Bristol
Hi Joanna,
Thank you so much for your kind words! We’re delighted to hear you had such a joyful experience in our Bristol store. The team will be so pleased to know their helpfulness made such a difference and it’s wonderful to hear how much you love everything.
We can’t wait to welcome you back again soon!
Warmest regards,
Paris
Buying our first new sofa
Greeted warmly by Istahill, we were asked what we were looking for and time and care was taken showing and explains the fabrics to us that would fit our needs. We were then given the time we needed with bottle of complimentary water to try out and discuss the different styles. A wonderful experience of buying our first sofa . Thank you so much .
20 september 2025
Svar från Loaf - Bristol
Hi Katherine,
Thank you so much for your wonderful review!
We’re delighted to hear that the Shack was able to make your first sofa-buying experience such a positive one, taking the time to guide you through fabrics and styles while giving you the space to decide at your own pace. We hope you absolutely love your new sofa and look forward to welcoming you back in the future.
Warmest Regards,
Paris
Very helpful staff in store.
The person serving us in your Bristol store was excellent. Helpful, friendly and informative.
16 september 2025
Svar från Loaf - Bristol
Hi Robert,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience in our Bristol store. It’s great to know our Shack Assistants were helpful, friendly and informative, which is exactly what we aim for.
We’ll be sure to pass on your feedback to the Bristol team, who will be chuffed to hear it.
Best wishes,
Paris
Great customer service
We were met by incredibly amiable and helpful assistants. We knew what we wanted so the transaction was swift and professional. We were even offered tea cakes!
We went to the Bristol branch which had a comprehensive stock of Loaf’s offerings.
We are very much looking forward to our Delivery of the Dunkin seat in a few weeks time.
13 september 2025
Svar från Loaf - Bristol
Hi Sam,
Thank you so much for your kind words! We’re thrilled to hear the team at our Bristol Shack made your visit such a positive one (and that you enjoyed the tea cakes!).
We’re delighted you found just what you were looking for and hope you’ll love your new Dunkin seat when it arrives.
Warmest regards,
Paris
Svar från Loaf - Bristol
Hi Steve,
Thank you so much for your kind words!
We’re delighted to hear that you found our service to be friendly, personable and helpful. Providing a positive experience for our customers is always our top priority and it’s wonderful to know that this came across during your time with us.
We’ll be sure to share your feedback with the team, it will mean a lot to them.
Warmest Regards,
Paris
Friendly and helpful staff
15 september 2025
Svar från Loaf - Bristol
Hi Sandra,
Thank you so much for your kind words!
We’re delighted to hear that our staff were able to assist you in a friendly and helpful way. We’ll be sure to share your feedback with the team, it will mean a lot to them. We look forward to welcoming you again soon!
Kind Regards,
Paris
Sofa purchase - Bristol
Went to the Bristol store to try out sofas and look at fabrics and colours. Staff were really helpful. Great balance between being informative and letting us have time to look around. Not at all pushy and gave advice based on our circumstances not just the most expensive option!
We took swatches home, and after making a final decision on colour ordered on website which was really straight forward
14 september 2025
Svar från Loaf - Bristol
Hi Amanda,
Thank you for sharing your experience!
We’re so glad to hear the Bristol team struck the right balance of being helpful without being pushy and that you found the advice genuinely useful. It’s great to know the swatches and website made the process easy too.
We hope you’ll love your new sofa and look forward to welcoming you back again soon.
Warmest Regards,
Paris
Just the coolest shop
Just the coolest shop, from walking in to leaving .. the staff were fantastic.
Offered water & snacks from the start and after we ordered our beautiful new sofa we left with some extra treats too!
I’d happily spend a few hours there sitting in there very comfortable sofas and chairs!!
13 september 2025
Svar från Loaf - Bristol
Hello!
We truly appreciate your fantastic review!
So happy to hear you're happy with your purchase.
Feel free to come by anytime; you're always welcome to hang out and enjoy our cosy sofas for as long as you like!
Kind Regards
Jasmin
Fabulous service
12 september 2025
Svar från Loaf - Bristol
Hello!
We truly appreciate your wonderful 5-star review!
It's fantastic to know that you're thrilled with our service!
Best Wishes
Jasmin
We were welcomed and asked if we needed…
We were welcomed and asked if we needed help. Staff not too pushy.
3 september 2025
Svar från Loaf - Bristol
Hi Sandra,
Thank you for your lovely feedback! We’re so pleased to hear you felt welcomed in store and supported without any pressure. That’s exactly the kind of experience we want our customers to have.
We hope to see you again soon!
Best regards,
Paris
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