I’ve just bought a beautiful and very comfortable sofa and chair from the Bristol store. Rosa was amazing, so helpful and knowledgeable. She has a great eye for colour combinations. I also want to... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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We were very impressed with the wide range of furniture on display and the member of staff who assisted us was very helpful and knowledgeable. The choice of colours and fabrics was huge so it was very... Se mer
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We had a great experience - that staff we knowledgeable, friendly and helpful. There when we needed them but not pushy at all. Overall a lovely shopping experience. Nicole helped us and was wonderful!... Se mer
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I was really disappointed with my recent experience at Loaf. I spent over £3700 on a sofa, which was not as advertised in the Bristol Loaf shack. The back support of the squisharoo sofa is dreadful. I... Se mer
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Företagsinformation
Om Loaf - Bristol
Skrivet av företaget
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
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Kontaktuppgifter
Unit 1D Centaurus Road, Cribbs Causeway, BS34 5TS, Bristol, England, Storbritannien
- 02031418300
4,7
Utmärkt
186 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What a fantastic place to buy a sofa
What a fantastic place to buy a sofa. All the staff we dealt with on our visits were great…friendly, well informed and helpful. Nothing was too much trouble and they helped us along our way to finding the right sofa. It was a real pleasure buying there in a relaxed environment.
26 januari 2026
Omdöme utan inbjudan
Svar från Loaf - Bristol
Hi Steve & Christine,
Thank you so much for your kind words.
I’m delighted to hear that you enjoyed your experience with us and that our team could help make finding the right sofa a relaxed and enjoyable process. Creating a friendly, pressure free environment is really important to us. So it’s lovely to know that came across. I truly appreciate your feedback and hope you enjoy your new sofa for many years to come.
Warm regards,
Manny.
Great service comfortable atmosphere…
We were so excited to visit Bristol Loaf, it definitely didn’t disappoint.
Great environment, no pushy salespeople, helpful staff and a comfortable space to consider which amazing Loaf sofa to buy.
We settled for the gorgeous Jonesy in bobbing bouy clever velvet. Loved that there are colour swatches to take away and large fabric samples to drape over your favourite piece of furniture.
Really enjoyed our visit and can’t wait for our sofa to arrive.
17 januari 2026
Svar från Loaf - Bristol
Hi Cheryl,
Thank you so much for your lovely feedback! We’re thrilled to hear that your visit to our Bristol store was so enjoyable and that you felt at ease exploring our sofas. It’s wonderful to know you love your new Jonesy in Bobbing Buoy Clever Velvet and that the swatches and fabric samples helped make your decision easier.
We can’t wait for your sofa to arrive either, and we hope it brings you many years of comfort and joy!
Kind Regards,
Paris
On arrival in the store Elliot came…
On arrival in the store Elliot came straight over and asked if he would help and offered us a glass of fizz & sweet treats. We knew which sofa we wished to purchase but wanted to double check a few details .. at this point another member of staff came off and once again was very helpful. Upon purchase everything was smooth and quick.
24 januari 2026
Svar från Loaf - Bristol
Hi,
Thank you so much for sharing your experience with us.
We’re delighted to hear that Elliot made you feel so welcome from the moment you arrived, the fizz and sweet treats are always a nice touch! It’s great to know the team were helpful in answering your questions and that everything went smoothly and quickly at purchase. We’ll be sure to pass your kind words on to Elliot and the rest of the team. We hope you love your new sofa!
Kind Regards,
Paris
We love Loaf
We love your Bristol shop. The staff are all so friendly, professional and very patient, especially Phoebe!
They all know the products, fabrics etc which is really helpful when you’re trying to decide.
We nearly moved in it took us so long to decide!
There’s no pressure either which is great.
We love the detail - marshmallows, caramel bars and bottles of water. 💦
I love the tape measures too and being able to measure makes sense to me.
We’re looking forward to our new sofa 🛋️
24 januari 2026
Svar från Loaf - Bristol
Hi Cate,
Thank you so much for such a lovely review!
We’re absolutely thrilled to hear how much you love our Bristol shop and that the team made you feel so welcome. Phoebe will be especially delighted to hear your kind words, we’ll be sure to pass them on. It’s great to know the product knowledge, relaxed atmosphere, and little details helped make the experience enjoyable and pressure-free. We’re so pleased you felt at home!
Kind Regards,
Paris
Well done Bristol!
It’s true that I have only just ordered my sofa and cushions, and haven’t received them yet. However, I just wanted to say how impressed I have been with all the staff in the Loaf Bristol store for their help and assistance during this purchasing process.
Well done!
21 januari 2026
Svar från Loaf - Bristol
Hi TM,
Thank you for your lovely review,
We're delighted to hear that the team at our Bristol Shack made such lovely impression on you. we'll make sure to let he team know how please you are with them.
We hope you love your new sofa and cushions when they arrive
Warm regards.
Cynthia
Loved the shack and the sofas are so…
Loved the shack and the sofas are so comfortable can’t wait to receive it!
20 januari 2026
Svar från Loaf - Bristol
Hi Caroline,
Thank you for your lovely review.
We’re so pleased you loved the shack and found the sofas super comfortable we hope you enjoy yours just as much when it arrives
Warm regards
Cynthia
Svar från Loaf - Bristol
Hi John,
Thank you for your review.
It’s great to hear you received good, friendly service in our Bristol store.
Warm regards,
Cynthia
We drove from Bournemouth to Bristol to…
We drove from Bournemouth to Bristol to see the Squishmeister IRL (I wish they had different names)
We were welcomed by Tegan who guided us though our decision making in the perfect way.
She answered all our questions and then left us alone to decide which is exactly what we needed.
The only thing I’d suggest to improve would be to offer hot drinks to people spending time in store.
It wasn’t just cos we’d driven from Bournemouth that we were gasping for a tea, we were also spending 4 grand on a sofa. A hot drink wouldn’t go a miss.
Big thanks again to Tegan for making the experience so pain free,
17 januari 2026
Omdöme utan inbjudan
Svar från Loaf - Bristol
Hi Nicola,
Thank you for your review.
We're delighted Tegan looked after you so well and made your visit worthwhile after such a long journey. We also really appreciate your feedback regarding refreshments in store and will be sure to pass it on.
Warm regards,
Cynthia
We visited the shop at Cribbs Causeway
We visited the shop at Cribbs Causeway, Bristol. If you visit ask for Rosa, she is fabulous. Cannot wait to receive our new sofa and chair. Highly recommend.
14 januari 2026
Svar från Loaf - Bristol
Hi Dave,
Thank you so much for sharing your lovely feedback! We’re thrilled to hear that Rosa made your visit to our Cribbs Causeway store such a great experience, we’ll be sure to pass on your kind words to her.
We hope you absolutely love your new sofa and chair when they arrive, and we can’t wait to hear what you think once they’re in your home!
Thank you again for recommending us.
Kind regards,
Paris
Lovely service from Holly and her…
Lovely service from Holly and her colleagues! So knowledgeable and friendly. Looking forward to out sofas in March!
15 januari 2026
Omdöme utan inbjudan
Svar från Loaf - Bristol
Hi Helen,
Thank you so much for your lovely feedback!
We’re delighted to hear that Holly and the team provided such knowledgeable and friendly service. We’ll be sure to pass on your kind words to them, and we hope you enjoy your new sofas when they arrive in March.
Kind Regards,
Paris
Highly recommend Rosa and the team
Highly recommend Rosa and the team at Loaf Cribbs Causeway, Bristol. The store is well laid out, the product details and prices are detailed and clear, and the fabric section is great to make sofa cover choices. Rosa talked us through all the details clearly and with no hard sell. We browsed around other stores before we made our purchase, but nothing was better than the sofa we’d fallen in love with at Loaf.
13 januari 2026
Svar från Loaf - Bristol
Hi Julie,
Thank you so much for this wonderful review.
We’re delighted to hear Rosa and the team at our Cribbs Causeway store made your visit such a positive experience. It’s great to know the layout, product information, and fabric section helped you feel confident in your choice and even better that the sofa you loved stood out after browsing elsewhere. We’ll be sure to pass your kind words on to Rosa and the team.
Kind Regards,
Paris
Svar från Loaf - Bristol
Hi Hall,
Thank you for your review.
It’s great to hear you team helpful and friendly, We’ll be sure to pass along your kind words to the team.
Warm regards,
Cynthia
Friendly and helpful staff
Friendly and helpful staff. ( Harvey) when I called to place the order for the bed. Sorted out all my queries.
Also very friendly and enthusiastic staff in the Bristol Loaf store. Gave me lots of information and advice. (Holly)
My second purchase from Loaf.
13 januari 2026
Omdöme utan inbjudan
Svar från Loaf - Bristol
Hi Peter,
Thank you so much for your lovely review!
We’re really pleased to hear that Harvey was able to help answer all your questions when placing your bed order, and that Holly and the team in our Bristol store made your visit so welcoming and informative. Friendly, enthusiastic service is exactly what we aim for, so it’s great to know this came across.
Thank you for choosing Loaf again for your second purchase, we truly appreciate your continued support and hope you enjoy your new bed!
Kind Regards,
Paris
We went to cancel an order
We went to cancel an order, request a refund and put in a request for a different mattress under the Loaf returns guarantee. We felt a bit unsure about how it would go.
But all was fine! There was a team of 3, who were all really friendly, understanding and helpful and processed our request quickly and efficiently.
8 januari 2026
Svar från Loaf - Bristol
Hi Peter,
Thank you for sharing your experience.
We’re really pleased to hear that the team made the process smooth and reassuring for you, and that everything was handled quickly and efficiently. It’s great to know you felt supported and understood throughout. We hope you’re delighted with your new mattress and look forward to helping again in the future.
Kind Regards,
Paris
Outstanding customer service
Outstanding customer service. Really helpful guidance from Tegan - very knowledgable, helpful and friendly. Not at all pushy, plenty of time to think about purchase and I went back later in the day and placed the order for a squisharoo and footstool.
Very nicely presented store with lots of sofas to try - well worth travelling to to try them out.
11 januari 2026
Omdöme utan inbjudan
Svar från Loaf - Bristol
Hi,
Thank you so much for your lovely feedback.
We’re delighted to hear that Tegan provided such knowledgeable, friendly, and pressure-free guidance and that you felt comfortable taking the time you needed before placing your order. It’s great to know you enjoyed the store and had plenty of sofas to try, well worth the trip! We hope you absolutely love your new Squisharoo and footstool when they arrive.
Kind Regards,
Paris
Bed in a button
Tegan the assisatant in the showroom was really helpful in showing us the product we wanted , a bed in a button, Tegan opened the bed and then let us look at our lesuire without any pressure.
The process of buying was quick and easy,
9 januari 2026
Svar från Loaf - Bristol
Hi,
Thank you for sharing your experience.
We’re so pleased to hear that Tegan was really helpful in showing you the bed and giving you the time to look at your leisure, with no pressure. It’s also great to know that you found the buying process quick and easy. We’ll be sure to pass on your kind comments to Tegan and the team.
Kind Regards,
Paris
Great staff knowledge
Great staff knowledge, very helpful and always on hand for any questions
4 januari 2026
Svar från Loaf - Bristol
Hi Paul,
Thank you for your review.
It’s great to hear the team were knowledgeable, helpful and always on hand to support you.
Warm regards,
Cynthia
No complaints
8 januari 2026
Svar från Loaf - Bristol
Hi Clive,
Thank you for your review,
We're glad to hear that your love our service and have no complaints.
Warm regards
Excellent service from attentive staff.
Excellent service from attentive staff.
Highly recommend the Bristol store
6 januari 2026
Svar från Loaf - Bristol
Hi Trevor,
Thank you for your kind words! We’re delighted to hear you received excellent service and found our team attentive. We’ll be sure to pass your feedback on to the Bristol store, they’ll be thrilled. We really appreciate the recommendation and hope to see you again soon.
Kind Regards,
Paris
Stylish Contemporary Furniture with Excellent Flexibility for Colour/Fabric Choices
Attractive and welcoming premises with friendly, helpful and knowledgeable staff. Great products, excellent quality materials and great to be able to mix and match fabric selections with a wide range of colour options.
2 januari 2026
Svar från Loaf - Bristol
Hi Steve,
Thank you so much for your lovely review! We’re delighted you enjoyed our premises and found the team friendly and knowledgeable. It’s great to hear you appreciated the quality of our products and the flexibility to mix and match fabrics and colours. We truly value your feedback and look forward to welcoming you again.
Warmest Regards,
Paris
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