I initially spoke to my contract manager about using Lloyd’s bank to process my payments. I was introduced to Michael Scott who guided me through the process. Arranged teams meetings and when things... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Carlton was so helpful and understanding of my problem with clover.I am under a new contract with them and having problems .Carlton was very informed and gave lots of advice along with a video link .... Se mer
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Having had a query with various transactions, Louise Pugh stepped in and gained the answers we were looking for. Also advised us to access the portal that was available that we did not know existed.... Se mer
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Lorraine Duffield was extremely helpful and went way and beyond her remit. Made the whole transfer to Lloyds Cardnet Merchant Services exceptionally easy. Kept me informed throughout and replied... Se mer
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Företagsinformation
Om Lloyds Cardnet
Skrivet av företaget
Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.
By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.
Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.
Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.
Take payments >
Existing customer support >
Kontaktuppgifter
Storbritannien
- lloydsbank.com/business/take-payments-with-cardnet.html
Take card payments with confidence
4,6
Utmärkt
569 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Richard Swinfield has been helping us…
Richard Swinfield has been helping us with cardnet since 2025 and has always been very helpful and informative with any information that’s he’s provided us.
23 april 2026
Omdöme utan inbjudan
Svar från Lloyds Cardnet
Hello Laura,
Thank you for your review and positive feedback. I will share this with Richard.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Svar från Lloyds Cardnet
Hello Jim,
Thank you for your review and positive feedback. I will share this with Vanessa.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
We couldn't accomplish anything with…
We couldn't accomplish anything with those who said they would come back but never did.
31 mars 2026
Svar från Lloyds Cardnet
Hi Mr Borazan,
We’re sorry to hear about your experience and appreciate you taking the time to leave this feedback. We understand how frustrating it can be when follow‑ups don’t happen as expected.
We’d like the opportunity to look into this further and ensure your concerns are picked up appropriately. We’ll contact you directly to review this in more detail.
Kind regards,
Dominika Conder – Lloyds Bank Cardnet
Excellent customer service
We was planning on leaving Lloyds Cardnet as our machine had become obsolete and required a new one. When I called I spoke to Cleo Swales and she was excellent. She offered me a more modern machine and gave us a more competitive rate. The customer service she provided was outstanding and resulted in us continuing with Lloyds Cardnet. I can not complement her highly enough
1 april 2026
Svar från Lloyds Cardnet
Hello Richard,
Thank you for your review and positive feedback. I will share this with Cleo.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Svar från Lloyds Cardnet
Hello,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
100% helpful
23 april 2026
Svar från Lloyds Cardnet
Hello,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Cardnet
From initial contact with Richard Swinfield following a recommendation, to implementation with FISERV and later down the line with the Castle card machine, I cannot fault the service provided. Richard has been fantastic throughout the whole time.
I've had no problems at all since we went live in 2023.
23 april 2026
Omdöme utan inbjudan
Svar från Lloyds Cardnet
Hello Daryl,
Thank you for your review and positive feedback. I will share this with Richard Swinfield.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
As a new Lloyds Cardnet customer
As a new Lloyds Cardnet customer, the onboarding was smooth, well supported, and everything is working as expected
22 april 2026
Svar från Lloyds Cardnet
Hello Andrew,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Excellent service from Serhat Sandalci.
16 april 2026
Omdöme utan inbjudan
Svar från Lloyds Cardnet
Hello Sarah,
Thank you for your review and positive feedback. I will share this lovely review with Serhat.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Michael Scott is always helpful and…
Michael Scott is always helpful and responsive in accommodating our needs.
15 april 2026
Omdöme utan inbjudan
Svar från Lloyds Cardnet
Hello Lucy,
Thank you for your review and positive feedback. I will share this lovely review with Michael.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Very easy to use
14 april 2026
Svar från Lloyds Cardnet
Hello John,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Buyer beware lots of hidden rules that are not good for you
Overall it looked good but unfortunately I regret switching from my previous supplier.
Payments have been held (investigation of transaction) that's all well and good when you have already supplied the services.
Signed up for Amex and that was a month ago it's still not working.
3 april 2026
Svar från Lloyds Cardnet
Hi Steven,
We’re very sorry to hear about your experience and appreciate you taking the time to share this with us. We understand how frustrating payment delays can be.
We're also sorry to hear about the delay with AMEX being enabled on your account. This isn’t the experience we want for our customers, and we’re keen to put things right as quickly as possible.
We will be in touch directly to provide you with an update regarding both requests shortly.
Thank you again for bringing this to our attention.
Kind regards,
Dominika Conder – Lloyds Bank Cardnet
The process from start to finish was…
The process from start to finish was very smooth and explained thoroughly. Michael Scott was excellent at keeping us informed and walking us through the transfer process.
31 mars 2026
Omdöme utan inbjudan
Svar från Lloyds Cardnet
Hello Ron,
Thank you for your review and positive feedback. I will share this lovely review with Michael.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Easy to apply and set up
6 april 2026
Svar från Lloyds Cardnet
Hello Robert,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Didn’t receive products because of bank
Didn’t receive products because of bank holidays , still haven’t received products 3 days after bank holiday so still can’t access account went into branch which was sat for 1 hour 30 waiting to be seen and told to wait for post which I still haven’t had pin codes to access account
5 april 2026
Svar från Lloyds Cardnet
Good Morning Linda,
We're very sorry to hear about your experience and appreciate you taking the time to share this with us. We understand how frustrating the delays around bank holidays and not receiving your card terminal have been.
We’ve raised this with the relevant teams, who are now looking into what’s happened to ensure this is followed up. This isn’t the experience we want for our customers, and we’re keen to put things right as quickly as possible.
Thank you again for bringing this to our attention.
Kind regards,
Dominika Conder – Lloyds Bank Cardnet
Excellent Service from our Relationship Development Manager
I want to highlight the excellent service from our Relationship Development Manager.
She made my recent dealings with Lloyds Cardnet incredibly smooth and is always on hand with prompt, professional responses to any questions or queries we may have.
7 april 2026
Omdöme utan inbjudan
Svar från Lloyds Cardnet
Hello Catherine,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Always such a pleasure to deal with…
Always such a pleasure to deal with Lauren. She moves heaven and earth to help and is always helpful, polite and quick to respond to any query we have. Highly recommended provider with excellent cusomer service.
2 april 2026
Omdöme utan inbjudan
Svar från Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this lovely review with Lauren.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Always a pleasure!
It's always a pleasure working with Cardnet and James Gale is an excellent relationship manager. He truly took the time to understand our business needs and was very proactive in ensuring we're receiving the best service possible. Some of the points from our meeting this morning have already been actioned and I'm fully confident he has our best interests in mind. We've had a relationship with Cardnet for over 15 years now and have absolutely no reason to consider anyone else. Excellent service all round which is very much appreciated.
1 april 2026
Omdöme utan inbjudan
Svar från Lloyds Cardnet
Hello Mr. Dawson,
Thank you for your review and positive feedback. I will share this lovely review with James Gale.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Superb service
Amber was very knowledgeable and answered all my questions concerning fees and payments. She also put me in contact with the relevant contacts within the bank who could assist me further. Superb service.
31 mars 2026
Omdöme utan inbjudan
Svar från Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this review with Amber.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
The Customer Services representative ⭐️⭐️⭐️⭐️⭐️
The Customer Services representative, Edit, was extremely helpful.
My device wasn’t functioning and couldn’t pair properly to my new iPhone, but once this was sorted, everything else was resolved with ease!
Also, 15 months of struggling to get the correct address on the receipts, she was able to do this through a series of different updates to my Handpoint device.
She is extremely knowledgeable and an asset to CardNet 😊
Thank you!
31 mars 2026
Omdöme utan inbjudan
Svar från Lloyds Cardnet
Hello Julie,
Thank you for your review and positive feedback. I will share this lovely review with Edit.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.