Ordered through 3rd party debenhams a wicker picnic basket. Came with broken items. Contacted both company's. Livivo tried to tell me they couldn't send a replacement as it was "out of stock" i had a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... Se mer
Företaget har svarat
I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... Se mer
Företaget har svarat
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Kontaktuppgifter
8 Nelson Mandela Place, G2 1BT, Glasgow, Storbritannien
- support@livivo.com
- livivo.com
4,3
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Less 'magic', more tragic :(
Rose Gold Magic 8 Ball - I definitely received a used or returned product. The box was not sealed (although an attempt had been made to make it appear so). In addition the 8 ball is badly made and does not work well at all. It should be a simple shake and turn upwards to read result, but 9 times out of 10 (and I have counted!) you get an 'edge' or the result is unreadable - the answers are in a ridiculously small font. I've given two stars rather than one because delivery was speedy..
23 maj 2024
Svar från Livivo
Hi Dawn,
Thanks for taking the time to leave us some honest feedback. So sorry to hear this.
As this is the first communication we have received from you our Community Manager has reached out via email to resolve your issue right away!
Please don't hesitate to contact us in the meantime if you have any further queries.
Kind regards,
Team LIVIVO
A good company to order from
Able to order no problem and arrived very quickly in excellent condition.
18 maj 2024
Svar från Livivo
Hi Harry,
Thanks for taking the time to leave us some great feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Svar från Livivo
Hi Jane,
Thanks for taking the time to leave us a 5-star review, we greatly appreciate it!
So pleased to hear you are impressed with your purchase.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Very good water air cooler for the…
Very good water air cooler for the price so far so good thats why i bought another direct. Value for money fast delivery.
10 maj 2024
Svar från Livivo
Hi Timothy,
Thanks for taking the time to leave us some brilliant feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Great and fast delivery
Good website and the product was delivered very swiftly, thank you.
12 maj 2024
Svar från Livivo
Hi,
Thanks for taking the time to leave us some lovely feedback!
So pleased to hear you are impressed with the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
My item was delivered within 24 hours…
My item was delivered within 24 hours absolutely fast and free delivery , quality was fair for the price. I wouldn’t say it’s cheap but still fair price.
Many thanks
28 april 2024
Svar från Livivo
Hi Heena,
Thanks for taking the time to leave us some great feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Excellent service
Excellent service. Quality product which arrived on time. Will purchase again if needed. Thank you.
27 april 2024
Svar från Livivo
Hi Bobby,
Thanks for taking the time to leave us an excellent review.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
We now have 3 Livivo air conditioners !!
We now have 3 Livivo air conditioners. They are marvellous. Ordered on friday, delivered saturday.....absolutely amazing!
9 maj 2024
Svar från Livivo
Hi Lynda,
Thanks for taking the time to leave us some great feedback!
So pleased to hear you are impressed with our delivery service.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Svar från Livivo
Hi Marcella,
Thanks for taking the time to leave us some great feedback!
So pleased to hear you are impressed with the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Svar från Livivo
Hi John,
Thanks for taking the time to leave us some great feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Great quality
Great quality, building it was a bit of the challenge, as the lables on the parts didn't match the pictures or lables on paper
instructions, obviously done when in the factory, but built and very happy with it!
18 april 2024
Svar från Livivo
Hi Sharon,
Thanks for taking the time to leave us some great feedback.
So sorry you experienced an issue with the instruction manual!
We will, of course, pass this feedback on to the relevant department.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Fast service thank you
1 maj 2024
Omdöme utan inbjudan
Svar från Livivo
Hi Mark,
Thanks for taking the time to leave us some great feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Such a good quality with reasonable price.I bought 3 already to give a gift 🎁as well.
So so amazing product I purchased.Very useful .Quality is superb .The price is unbelieveable 👌👌👌love 🥰it .Thanks Livivo 🙏
20 april 2024
Svar från Livivo
Hi,
Thanks for taking the time to leave us some great feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
First class response to my query.
First class response to my query.
Sent out late evening, mail acknowledged within 30 mins, response next morning.
Excellent customer response, not many companies with this level of response.
26 april 2024
Omdöme utan inbjudan
Svar från Livivo
Hi Duncan,
Thanks for taking the time to leave us some great feedback!
So pleased to hear you are impressed with the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Good quality item
Good quality item, fit for purpose. I do wish you wouldn't use Evri for delivery, however. Their service is so poor. Royal Mail much better.
18 april 2024
Svar från Livivo
Hi Elizabeth,
Thanks for taking the time to leave us some great feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
We brought a heated blanket some time…
We brought a heated blanket some time ago and my fiancee loved it. It was a good colour to match in with things (obv important!🤣) it was soft, and actually big enough to cover both of us if we wanted. When we had some issues with it, the customer service team were super amazing and got things sorted out incredibly quickly. Great service.
19 april 2024
Omdöme utan inbjudan
Svar från Livivo
Hi Gregory,
Thanks for taking the time to leave us some brilliant feedback!
So pleased to hear you are impressed with the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Svar från Livivo
Hi Fuzzy,
Thanks for taking the time to leave us some brilliant feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
I received my goods but unfortunately…
I received my goods but unfortunately they were damaged. its quite clear to see they have been damaged in transit.
i immediately contacted Livivo who were straight back to me. they apologized for the inconvenience and immediately dispatched a new order.
goods are now on route. well done for such a fast response. customer care at its finest.
18 april 2024
Omdöme utan inbjudan
Svar från Livivo
Hi Mick,
Thanks for taking the time to leave us some great feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Very pleased with product and free next…
Very pleased with product and free next day delivery
10 april 2024
Svar från Livivo
Hi Carole,
Thanks for taking the time to leave us some brilliant feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Great quality product
Great quality product. Very efficient service. Would definitely recommend Livivo to my friends
9 april 2024
Svar från Livivo
Hi Judith,
Thanks for taking the time to leave us some brilliant feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.