We have been loyal LINK users for well over 7 years. The reason we have stayed loyal even when problems arose with the device was b/c customer service was top notch and always went above and beyond to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It doesn’t charge right, constantly dies. It says it has a full charge and moments later it will die. Too expensive to be garbage. Reached out to the company for help or exchange for a working device... Se mer
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The support team is great if you're looking to make new friends. However... for some reason I can not get a solid wifi connection thru Spectrum and as a result, the link-my-pet is absolutely useless.... Se mer
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We LOVE Link for our shih tzu - Anytime we're out I feel comfortable knowing it has GPS tracking, we use the LED light on our nighttime walks around the neighborhood (it's so much brighter than I thou... Se mer
Företagsinformation
Om Link My Pet
Skrivet av företaget
Link GPS Smart Tracker for Dogs
The ultimate device for dog lovers. LINK is the only dog tracker you’ll ever need with the fastest and most accurate GPS tracking and much more.
- Location Tracking
- Activity Monitoring
- Temperature
- Light
- Records

Kontaktuppgifter
Belfort Road 4887, 32256, Jacksonville, USA
- 866-303-1876
- support@linkmypet.com
- linkmypet.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
There is a definite advantage to having…
There is a definite advantage to having the tracker on your dog. There is a learning curve to using the app but customer service is very responsive to my questions. The battery has to be charged every night but software updates occur automatically then and so far it is working fine. My only concern is if the dog was lost, the battery would not last after 24 hrs.and then the tracker is useless.
The product arrived faster than…
The product arrived faster than expected, but syncing with your AT&T account directions were not included.
Lightning strike zapped our charging…
Lightning strike zapped our charging base. It was replaced promptly at no cost. Also like the free upgrade to Link Plus, with improved user interface & bar graph showing time of day of activity peaks. I can see how much & how long he is napping.
We live in a rural area with cell reception leaving something to be desired. When we are out walking in the country & he gets out of my sight, it can take 5 minutes or so before I get a cell connection for locator to track him. Those seem like a long 5 minutes! In town, it is faster.
The battery lasts less than two days
The battery lasts less than two days. Disappointed with the battery life and bulkiness of the device. Not easy to remove and replace for charging.
Wish I could give zero stars
Purchased this item just over two weeks ago. First few days it worked, was actually fun to be able to see our pups activity level and location. However, not 10 days into it, and it stopped working completely. I've uninstalled and reinstalled the app multiple times and there were no changes. The cellular connectivity and GPS satellite availability were just fine. The battery was fully charged so those aren't the issues. I’ve attempted to call the help number that is offered with this product numerous times, only to be redirected to an automated answering service that takes your number with a promise to return the call, I’m still waiting one week later. Also, there is an email provided as another option when help is needed, so I attempted to try that method to resolve this issue. Still no response. I’m not sure what my options are to get a refund at this point. Very disappointed!
Never received my leather collar
This collar is good when it works
This collar is good when it works. I have had this collar for two weeks and every single day I have to rsync this collar to my phone before my dog can go potty. Also I have found that if my wife signs into the app on her phone when I am away that I will have to rsync my phone with the collar when I get back home. Again when it works it works well but for most people we want to protect our pets if they happen to wander off and not being able to do that consistently is not an option. Please fix the sync issues.

Svar från Link My Pet
I love my Link AKC
I love my Link AKC. I always know where my great escape artist Husky is at all times. I tried the Whistle 3 but I definitely prefer this product.
The Customer Service is excellent. They’ll help you anyway possible to ensure your pet is safe & sound. I really enjoy everything about Link AKC.

Svar från Link My Pet
Great product and great customer service
Great product and great customer service anytime I had some sort of issue customer service was able to assist me right away and they were so pleasant and professional. Can’t speak any higher of this device and the people that work for LinkAKC

Svar från Link My Pet
It's has lots of features that others…
It's has lots of features that others don't. Customer service is Pawsome!!
App & notifications can use some help
- like notifications if the collar goes offline.... Some tweaking is needed.
All in all - better than the rest, paws down!!

Svar från Link My Pet
Awesome customer service
Great customer service. They went above and beyond and continue to do so.

Svar från Link My Pet
Worthless product
The battery didn't even last a full day. I put it on my dog and we went to sleep, by the time we woke up it was at 25%. He isn't active at night, he sleeps with me. The app does NOT have the settings that would allow me to set a safe zone as they advertised. The temperature is not ambient it's your dog's actual temperature, which doesn't allow you to monitor their environment. The collar didn't recognize A SINGLE MOVEMENT for the activity tracker portion. The customer service isn't great either. They refused to refund my subscription fee because I used it for 3 days- to test out the app and collar. And they are making me pay for shipping to return the collar.
Edit: maybe you should read my review more closely. Your collar is NOT measuring the ambient temperature as the temperature outside right now is in the 40s and I got a notice while outside for my dog being at 100 degrees I believe it was. My bluetooth is connected and my dog next left the area of the base so you specifying that would help the battery somehow makes zero sense. You had a rep reach out to me after I posted this review and yet when I responded she hasn't said a word since. WASTE OF TIME AND MONEY.

Svar från Link My Pet
AKC Link..So far so good
So far so good. It was a little bit a wrestling match to get the tracker into the sleeve. My dog has already adapted to the size of the tracker. I think he associates it with the underground fence collar. I also like the tracking app & the exercise activity aspect of the app.

Svar från Link My Pet
ordered 3
ordered 3. got quickly but 1/3 wont charge. app is slow and glitchy. hard to add subscription. batteries are pathetic. about 24 hours. about to return and get fido collar.
Customer service was very helpful in…
Customer service was very helpful in correcting my problem with timely responses. Equipment is solid and continues to improve, I look forward to seeing more improvements:)

Svar från Link My Pet
Their customer support told me I would…
Their customer support told me I would get an automatic call back but yet it didn't happen because they closed 15 minutes later and yet no one ever called me back. terrible service

Svar från Link My Pet
Haven’t received my product yet
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