Lindt Chocolate USA Omdömen 

41
TrustScore 2 av 5

2,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My husband and I love buying Truffles online. We believe they are fresher than those on shelves. We literally give them away to our favorite businesses. Our Auto Maintenance shop, hair stylist and vet... Se mer

Betygsatt 1 av 5 stjärnor

LINDT CHOCOLATE MADE WITH CADIUM AND LEAD Lindt makes bombshell admission about its ‘expertly crafted’ chocolate amid lawsuit. The gourmet chocolate brand, unveiled that its delectable goodi... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

How did the lindt candy bar go from 1.00 at the dollar store to nearly 6.00 at Walmart? since 2020. Everyone thinks they can raise prices just because they want to. It's honestly not worth more than 1... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Ignored my request to cancel an order 5 minutes after placing it by emailing me 5 days later saying it was already shipped and they made substitutions on my order. After an hour on hold after receivi... Se mer

Företagsinformation

  1. Chokladfabrik

Skrivet av företaget

Premium chocolate for every occasion.


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

41 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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2,1

Alla omdömen

(41)

12 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

They where dry in the inside I use to…

They where dry in the inside I use to buy them all time. But don't know if I will keep buying them

8 november 2023
Omdöme utan inbjudan
Logotyp för Lindt Chocolate USA

Svar från Lindt Chocolate USA

I'm so sorry for the condition of the chocolate! That's certainly not the quality or freshness you deserved. We'd love to learn more about what happened and help, please contact us here so we may reach back out: https://www.lindtusa.com/contact-us

Betygsatt 5 av 5 stjärnor

The best chocolate - at my doorstep!

Lindor truffles are my favorite. I truly like ordering online where I can order special flavors that are not found in my local store. Great chocolate. Great experience. Highly recommend for anyone looking to upgrade their chocolates!

4 april 2023
Omdöme utan inbjudan
Logotyp för Lindt Chocolate USA

Svar från Lindt Chocolate USA

Thank you! We are so glad you enjoyed our chocolate, and the whole shopping experience.

Betygsatt 1 av 5 stjärnor

Lindt Chocolate USA worst shopping experience!

Lindt Chocolate USA site didn't bother to inform their customers how long (in my case, at BEST 4 days) it would take to send out orders!.. nor WHEN one could EXPECT to receive one's order.
I had 3 very rude customers service representatives cutting me off when I asked questions, arguing when I told them that they should list on their website that they're closed on weekends, and 1 rude supervisor who didn't apologize for anything, nor offended ANY solutions! I personally will NEVER purchase anything from their website again!

13 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible cyber Monday shopping experience …

I tried to buy 200 pieces of Lindt chocolate and a gift box on cyber Monday. My payment was refused. I tried readjusting the components of my order. I called Discover to verify there was no problem with my card. It never could go through and I spent two hours on it. I called customer service today and they offered to help me put through my order at a higher price, but I refused. Won’t be shopping at lindt.com again. I wasted two hours of my life.

28 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Promotions and Reasonable Shipping

My husband and I love buying Truffles online. We believe they are fresher than those on shelves. We literally give them away to our favorite businesses. Our Auto Maintenance shop, hair stylist and veterinarian are just a few recipients. I usually pack up varieties in pretty bags. We also love eating them ourselves.

20 januari 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

So Very Satisfied!

On July 8th I noticed that Lindtusa.com offered some excellent prices on Lindt Milk Chocolate Truffles! Registering with the website (to order and to receive future offers) got me a 10% off coupon code. But when I tried to place my order, the website wouldn't allow me to use the coupon code.
Lindt's friendly, adept Customer Service rep was so helpful in getting me this discount! And, whereas, it's quite difficult to find many companies' Customer Service phone numbers, Lindt's is in large font. After I'd placed my order, a Lindt Customer Service rep called me to make sure things had worked out. Now I'm looking forward to the arrival of a ton of chocolate! What a great experience all around!

13 juli 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

First of all

First of all, the person I send the chocolates to LOVES Lindt chocolates. My problem has to do with shipping costs during the summer months. Really, $27 for icepacks? I also send gifts via nuts.com and they charge just $7 for ice packs. I think the $27 is exorbitant. It ends up doubling the price of the gift.

20 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sharing is Caring

I am eating Lindt chocolates for the past 13 years and made chocolate gifts during festival time too. I am from India, when I try to ship it to the kin's in India I heard this chocolate will melt, so I didn't get a chance to share with them.

29 april 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I placed order on feb 9 for Valentine’s…

I placed order on feb 9 for Valentine’s Day gift. On feb16 it finally arrived at fedex. Website said 2-5 days to ship... well today is feb 23 and it’s still at fedex location. 7 days to get to fedex after say 2-5 business days to receive it?!? I will never order from Lindt again. Customer service offered my refund after 2nd call! I paid for shipping too! It’s completely bogus ! I just want the gift or change the shipping expectations on your website!

23 februari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Good Chocolate Cheesy Customer Service

I placed a Mother’s Day order for my sister on May 4. It was suggested to me by the associate not to pay extra shipping, it would be on time from NH to NY. Nothing on Del date of 5/11. Called. Assured delivery by Jenn of the Consumer Services Team of a 5/15 delivery. I was given a 50% Discount. Nothing on 5/15. I received an e mail from Jenn on Monday offering me a full refund my tracking number and the automated FedEx number to solve my own problem. Good chocolate. Cheesy customer service. With such a colossal mess, I feel they should have offered to ship overnight. How do I send my sister a Mother’s Day present two weeks later? EPIC FAILURE LINDT

19 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

wonderful experience with lindt usa …

wonderful experience with lindt usa new hampshire i think very kind and professional on the telephone .. great online site .. wonderful prices and free shipping . and very fast shipping . can't say anything bad about it. the quality of the 85% dark chocolate bar.. is wonderful. i bought ... very many...... and will do again ....

20 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A treat with Lindor Milk Chocolate

Lindor Milk Chocolate has a tasty, delicious, and delightful flavor. It has a soft and creamy texture on the inside and the same thing on the outside except it is not the type that makes your hands all covered in chocolate. Maybe sometimes a little bit of chocolate gets on your fingers but not a lot. I really like to eat Lindor Milk Chocolate. If I were you and I was searching for
chocolates, this is what I would search for!

21 december 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Gotten better.

I ordered from them in 2014 & 2015 and both times not only they messed the order, but they were not responding to emails, so that was it for me.
I gave them another try this Black Friday and they seem to have gotten a lot better: My order is correct and arrived in a timely manner. I might try them again.

6 december 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Shop in Canada was offering a free…

Shop in Canada was offering a free tasting! It was so amazing "ginger" flavour that we ended-up buyng it - in bulk! What a wonderful way to atract customers, who mostly ends up in buying! Of course, the quality was 100%

28 augusti 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

To say I had a bad experience with…

To say I had a bad experience with Lindt would be an understatement. After me calling them 6 times over a span of 3 weeks, I never received a call back to place my business order. Each time I called I was told something different and was told I hadn't completed the business profile, when infact each rep had completed it for me since I was in Canada and their form didnt allow me to choose a province. This was going to be 2,000$ worth of business with the intent of it being yearly repeat business as well. I called Hershey USA and less than 12 hours later I had my order finalized and because the items were on sale it was even cheaper.

12 december 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ignored my request to cancel an order

Ignored my request to cancel an order 5 minutes after placing it by emailing me 5 days later saying it was already shipped and they made substitutions on my order. After an hour on hold after receiving order that I canceled, told I would have to wait up to 5 days yo receive a phone call to don't out their error.
No more money from me. I'd rather eat dollar store chocolate.

14 december 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delicious

Absolutely fantastic chocolates. It is magical when you taste it. You can feel melted chocolate inside when you bite it. Mmmm

10 mars 2017
Omdöme utan inbjudan

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