Lincolnshire Pond Plants Ltd Omdömen 757

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We ordered some oxygenating plants from Lincs Plants and we were extremely happy with the whole experience. The service was fast and hassle free and the quality of the plants exceeded expectations.... Se mer

Betygsatt 5 av 5 stjärnor

I made a pre order in the autumn, then in the spring I saw something else I wanted so I asked to add it on to my order, which was straightforward. Unfortunately the add on did not arrive with my order... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was dubious as never used this company before, however when thry arrived i was shocked at care with packaging the plants looked healthy not squashed and easy to apply to tank, everything you need fo... Se mer

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Betygsatt 5 av 5 stjärnor

I have been so impressed with each of my orders from Lincolnshire Pond Plants. Delivery is quick, prices are excellent and the quality of plants is fantastic. All of my bare-root perennials have arr... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med dammtillbehör
  2. Trädgårdsbutik

Skrivet av företaget

Lincs Plants is dedicated to offering award-winning pond plants along with an expanded selection of high-quality plants. By combining their expertise and passion for plants, they cater to customers seeking both specialty and diverse plant varieties. The brand emphasizes quality, expertise, and an enhanced plant selection, making it a go-to for gardening and pond plant enthusiasts.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

757 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 2 av 5 stjärnor

Poor quality

Incredibly disappointed with my poor half dead banana tree. It had one half of a leaf only that was battered and browning. Wish I could submit photos.

23 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good plants.

The plants are always packed well and are of good quality,delivery very quick as well,I have bought plants before with no problems.

21 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We ordered some oxygenating plants from…

We ordered some oxygenating plants from Lincs Plants and we were extremely happy with the whole experience.
The service was fast and hassle free and the quality of the plants exceeded expectations. We will definitely use this company again.

21 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My pond plant arrived fast!

My pond plant arrived fast!! 2 days after order and im in Northern Ireland.
It arrived nicely packaged and in good order.
Very happy.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

Thank you for your feedback. We’re delighted your pond plant arrived quickly, well packaged, and in good condition—even all the way to Northern Ireland!

Betygsatt 5 av 5 stjärnor

Plants arrived well packaged

Plants arrived well packaged . Looked very healthy and a good price. Arrived on time.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

Thank you for your feedback. We’re delighted to hear your plants arrived on time, well packaged, healthy, and at a good price.

Betygsatt 5 av 5 stjärnor

Great quality plants with excellent service

My plants arrived fast well packaged and in excellent condition, i am very pleased with the overall service. I will be purchasing from Lincolnshire Pond Plants again.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

Thank you for your feedback. We’re delighted to hear your plants arrived quickly, well packaged, and in excellent condition. We truly appreciate your support and look forward to your next order with Lincolnshire Pond Plants.

Betygsatt 4 av 5 stjärnor

Quick service,good plants

19 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

Thank you for your feedback. We’re glad you’re happy with the quick service and quality of the plants.

Betygsatt 5 av 5 stjärnor

Well packed and on time will be…

Well packed and on time will be ordering more from this company

19 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

Thank you for your feedback. We’re delighted your order arrived well packed and on time, and we look forward to serving you again!

Betygsatt 1 av 5 stjärnor

They claim to have shipped a week ago…

They claim to have shipped a week ago but according to Royal Mail tracking doesn't appear to have actually been sent. Very delayed in any case, zero communication, no response to emails. I'm hoping this is unusual and they'll fix it, given other reviews, but it's a bad first impression.

ETA: they finally responded only after I comment on their Facebook page, to blame IT for telling me the order had shipped and (foreseeable) seasonal demand for not shipping it, they expect to get orders processed in 2-3 days, please wait till next week until they even look into it. It's already been 7 business days since I placed the order, and had no response to emails this week. Downgrading to a 1 star, even when issues are raised they don't act! *If* the plants arrive intact and healthy I might increase a little, but right now all I've seen is a false shipping notification, long delays and terrible communication.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

We’re very sorry for the frustration and disappointment you’ve experienced. We completely understand your concerns regarding the delay, the incorrect shipping notification, and the lack of timely communication, it's certainly not the impression we want to give to any customer, especially on a first order.

We’ve been in contact with you directly and sincerely apologise for the inconvenience caused by the system error and the seasonal demand affecting processing times. Please be assured that we are working as efficiently as possible to get all orders prepared and dispatched. Your order is now on track and is expected to reach you by Monday.

We truly appreciate your patience and understanding and hope that when your plants arrive intact and healthy, it will reflect the quality and service we aim to provide. Your feedback is extremely valuable and will help us improve communication and order processing in future.

Betygsatt 5 av 5 stjärnor

Great business

Great business . Affordable , efficient and fast . Have used the company before and will do again . highly recommended

17 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

Thank you for your feedback. We’re delighted to hear you’ve had a positive experience with our service, and we truly appreciate your recommendation and continued support!

Betygsatt 4 av 5 stjärnor

Plants arrived in good Nice quality condition

Plants arrived in good condition. Only down side was Royal mail late delivery, correct date but 2.2 hrs late.

18 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

Thank you for your feedback. We’re glad your plants arrived in good condition and apologise for the slight delay with Royal Mail. We appreciate your understanding.

Betygsatt 5 av 5 stjärnor

5 STAR PRODUCT

Amazing product my tadpoles LOVE the pond weed! Would highly recommend!

17 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

Thank you for your lovely feedback. We’re thrilled to hear your tadpoles are enjoying the pond weed and really appreciate your recommendation!

Betygsatt 3 av 5 stjärnor

I’m not keen on insinuation from customer service.

I placed an order for bare root plants and received my parcel promptly but no packing note and only 3 of 9 plants were in the package (the roots were of excellent quality) On pointing out that part of my order was missing I was asked to send photo of packaging and contents to which my response was that I had potted up the roots on receipt but hadn’t taken a photo initially because a photo would only confirm what I did receive and not what I didn’t! I wasn’t questioning the quality, just the missing items. Anyway I duly sent a photo of packaging and the potted up plants as requested which proved absolutely nothing. Customer service was very slow in responding after I sent photos and I got the distinct impression that they thought I was trying to con them. Eventually the remaining plants were dispatched on the Thursday and arrived on the following Wednesday (clearly sent second class this time) looking rather worse for their long delay. Sadly I have no complaints about the quality as hopefully the second batch will recover now potted up and well watered, I just don’t like the insinuation and poor customer service and shall certainly think twice before purchasing from them again. I’m an honest person and I don’t like to be treated like that.

18 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

Thank you for your detailed feedback, and we’re very sorry for the experience you’ve had. We sincerely apologise for the delay in our responses; we are currently dealing with a high influx of customer enquiries and are working as efficiently as possible to resolve each case.

We’re also truly sorry to hear how this situation made you feel. This is certainly not how we would ever want any of our customers to feel, and we never intend to give the impression that a concern isn’t being taken seriously.

We do appreciate your patience throughout and your comments regarding the plant quality, and we will take your feedback on board to improve our service moving forward.

Betygsatt 5 av 5 stjärnor

Excellent value for money

I have ordered plants for my aquarium many times. This is the first time. I feel I have got value for money. The plants were a nice size. Complete with weight. Definitely accompany I would use again.

18 mars 2026
Omdöme utan inbjudan
Logotyp för Lincolnshire Pond Plants Ltd

Svar från Lincolnshire Pond Plants Ltd

Thank you for your kind feedback. We’re delighted to hear you felt you received good value for money and that you were pleased with the size and quality of the plants. We truly appreciate your support and look forward to serving you again.

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