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Limegreen Estate Agents Omdömen 4

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TrustScore 3 av 5

2,8

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Företagsinformation

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Skrivet av företaget

A local independent Estate Agents offering sales and lettings across Ayrshire. We are focused on achieving the best possible price for properties while providing excellent customer service.

Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

4 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Betygsatt 1 av 5 stjÀrnor

It's all went downhill

It's certainly changed when LG took it over from M S it's all go, C/service poor they just talked over u and keep conversations short, I've just got a huge electric bill from a property I sold a Yr ago from Ovo
I have had nothing from LG about this
Plus they gave them my personal details rather than my solicitors â˜č

15 mars 2025
Omdöme utan inbjudan
Logotyp för Limegreen Estate Agents

Svar frÄn Limegreen Estate Agents

We are sorry to hear about the issue you’ve experienced with Ovo. However, we would like to clarify a couple of important points.

Our management agreement ended when we regained vacant possession following your instructions to allow you to sell the property, and responsibility for utility accounts transfers to the owner directly with the supplier. As outlined in the management agreement you signed, we are authorised to provide the property owner’s contact details to relevant utility providers so they can issue final bills and close accounts correctly.

If Ovo has issued a bill a year after the sale, this would be due to their internal billing process rather than anything handled by our office. However, if you would like us to point you in the right direction to resolve it with them, we are happy to help.

Kind regards
Limegreen Estate Agents

Betygsatt 1 av 5 stjÀrnor

Avoid Limegreen at all costs !

I rented a house from Limegreen for about three years. During this time, the property developed a leaking roof which caused damp and mould to cover my bedroom ceiling and wall. The upstairs windows were draughty to the point where the blinds would move when it was windy. The front door had a hole in it (landlord fixed with a bit of bathroom sponge !!), the kitchen ceiling would leak water when it rained and water would run down the wall. Limegreen refused to help me and told me after about a year that they were collections only. The owner also advised me that the landlord was a “good customer of theirs and had multiple properties with them” so he refused to help me. Limegreen and my landlord knew my daughter has asthma. Even with the heating on, the house was always cold, stank of damp and impossible to heat. We had electric blankets on our beds, and slept with electric throws on the beds. After years of politely asking for the issues to be fixed, I contacted environmental health. They declared the house was below tolerable standards. Limegreens response to this was to try and increase my rent during the rent freeze. Then when I refused to pay more until issues were fixed, they issued me with an eviction notice a few weeks before Christmas (during an eviction ban), claiming the landlord had financial issues which I saw no proof of, only a handwritten statement. Limegreen treated me so badly which always confused me because I was a good tenant and paid my rent on time every month. The owner rang me to scream and shout down the phone at me when I copied my local councillor in on an email to him when I was listing the issues and asking yet again for them to be put right. Horrible man he is. Knowingly let me and my children live in those conditions and happily took rent off me each month. Avoid at all costs. A terrible business with no morals.

26 maj 2023
Omdöme utan inbjudan

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