Lilysflorist Omdömen 

220
TrustScore 2.5 av 5

2,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

This is the second year that I have used Lily's to send flowers to my elderly mother - the first year the flowers, that I paid extra for so they would look exactly like the picture, did not but in fa... Se mer

Betygsatt 1 av 5 stjärnor

Very disappointed in the so called bouquet delivered to my son's Nana for Mother's Day. Believed we were getting the bunch in the picture and when we complained was told no you received the deluxe so... Se mer

Betygsatt 1 av 5 stjärnor

Wrong flowers delivered Its false advertising on their part, as we paid a large amount of money for the flower arrangement we ordered online and didn't get it delivered just got some; No colour... Se mer

Betygsatt 5 av 5 stjärnor

Extremely helpful and an easy process of placing an order from a different state. The assistant on the phone went through the safest place to leave the order if occupant not home. The flowers deliver... Se mer

Företagsinformation


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

220 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(220)

174 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Really disappointing

Ordered my flowers Friday to be delivered to my daughter Saturday, they didn’t arrive, no way to contact them on a weekend. Spoke to them Monday requested delivery for that day. Guaranteed delivery, didn’t happen. Called again requesting a refund. No explanation offered. Really disappointing

20 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not trust this business

Do not trust this business. Pictures of bunches not honest and charges not as per website. Have taken my payment want more money. Cannot contact them no answer. Has to be a scam.

20 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Late delivery

Order placed the day before my wifes birthday and I was expecting an early delivery the next day. The flowers did not arrive until 15:40 on the day of her birthday just prior to us going out to dinner. I phoned the 1300 number twice and was told that the operator was unable to contact the delivery driver for an update. This is not good service and I will not be using Lily's again.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The order was for flowers and chocolates

The order was for flowers and chocolates
The chocolates were not delivered
On the notification the company simply said that the order has changed to a refund of some $22. That was on an order of about $116
A simple sorry would have been sufficient or perhaps or and perhaps the delivery of the chocolates to the intended recipient
All in a mechanical and uncaring for a gift service

12 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I ordered the bright mixed bunch…

I ordered the bright mixed bunch online. Which looked beautiful. What was delivered was nowhere near bright and beautiful and nothing like the picture portraid. Price was ok but not for what was delivered., disappointed

10 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First time customer

First time customer, amazing same day delivery service, ordered online 10am from Victoria,flowers arrived around 1pm at Ballina address,very easy ordering system, so pleased with overall outcome. Ray.

11 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rachael in Brisbane was very helpful in…

Rachael in Brisbane was very helpful in ordering flowers for us that were going to Austins Ferry in Hobart Tasmania.
Many thanks
Update, my sister in law received a beautiful bunch of flowers yesterday.
She sent me a photo of them and they are exactly what I ordered.
I will definitely order with Lily Florist again, thankyou

11 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you very much

Thank you very much. You went above and more for your service to help us and the flowers were so beautiful.We will certainly be recommending your business
Much appreciated the Simpson Family

9 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great last minute service

Was messed around by another florist delivery service and had to make a last minute order. Rachael (I think that was her name) got it sorted and had it delivered within 2.5 hours.
Much appreciated guys!

24 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely flowers.

You never know when you order flowers on line but I was more than happy with my experience. They were delivered to a funeral home and arrived on time and were beautiful. The recipient was very touched. They sent me a pic and the arrangement was even better than I had hoped for.

23 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dissatisfied and disappointed

I don’t usually write reviews but I’m really disappointed in the quality of the flowers that were delivered to my auntie in hospital today. $86 should have been enough to make a half decent bouquet.

23 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Steer clear!

This was the first time purchasing flowers online and I was severely disappointed. I paid $130 for a bouquet and what turned up was not what I ordered. I ordered the blue mist bouquet in the “premium as pictured” option. I don’t know what I received but I suspect I received a Woolies bouquet. There were no white roses and no blue flowers at all. There were random pink flowers in the bouquet that arrived that were not pictured. I reached out to the company with no answer, so I opened a dispute through PayPal with the photos as CLEAR evidence that I did not receive what I paid for. Furthermore, the website appears to be deleting reviews, as mine is gone.

Not to mention, following the emails and the review, I received an email saying my order (that was already delivered) had been cancelled (cancelled was spelt wrong) and there was no mention of a refund. I am not worried, I will 100% receive a refund through my PayPal dispute.

20 februari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer