I would never order from this company again. recently I ordered two t8, type B, 18", LED tubes (bulbs) from them. They were poorly packaged. Even though there was no apparent damage to the box they... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a large quantity of led 4ft & 8ft replacement T8 tube lights to update our shop and office space lighting. A number of the 4 ft were shattered upon arrival and after contacting customer... Se mer
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The personal customer service of this company is outstanding. I cannot say enough good things about their dedication to solving any problems that might occur and ensuring the safe delivery of your pro... Se mer
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I had purchased ceiling recessed lights before and still work great. This time I purchased a case of 4 led light panels (2ft x4ft). The shipment came with physical damage from UPS. As soon as I alerte... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and lowest ever prices.
Kontaktuppgifter
Westinghouse Drive 1000, 15672, New Stanton, USA
- support@onlinestores.com
- lightup.com
4,3
Utmärkt
3 tn omdömen
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt service and fast delivery.
7 juni 2024
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
Insult after injury.
They stood behind their product but only after insulting me by asking if I plugged it in to charge it.
6 juni 2024
Svar från lightup.com
We do apologize. We have to ask those questions. We did not mean to insult you. Have a good weekend.
Svar från lightup.com
Thank you
Many thanks for the expert customer…I will be shopping here again!
Many thanks for the expert customer service . I
29 maj 2024
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
Svar från lightup.com
Thank you for your business
Very poor service
Very poor service. The product sent to us is not completed.
Even though we sent a complaint email, there was no response.
10 maj 2024
Svar från lightup.com
Hello , We are very sorry for this experience with our company and understand your frustration . If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Excellent products and great service
26 april 2024
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
Great Products, Great Customer Service
I contacted Mitch Sanchez and he was and has always been helpful going above and beyond great service.
18 april 2024
Svar från lightup.com
We thank you for that.
The patriotic theam was just what I…
The patriotic theam was just what I wanted. The look of the lights; bright but not blinding. I was so happy with the first set I bought a second.
17 april 2024
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
Shipping took forever and no updates…
Shipping took forever and no updates for over a week at a time. I think this order took three weeks to arrive once I ordered it. I am now trying to make use of the bulbs but they are just a bit larger in diameter than the can they need to go into. Buying base extenders to fix that.
26 april 2024
Svar från lightup.com
Hello , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Prices are competitive and the…
Prices are competitive and the occasional X% off and the free shipping over $99 makes for additional value.
9 april 2024
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
The service was terrible and nobody did…
The service was terrible and nobody did anything to make it right
24 april 2024
Svar från lightup.com
Hello , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Received damaged bulbs & they’d replaced…
Received damaged bulbs & they replaced them way faster than original package
7 april 2024
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
Product packaging was A+.
Product packaging was A+.
Delivery as expected.
Product Quality A
14 mars 2024
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
Svar från lightup.com
Thank you for taking time to do the review. We appreciate your business
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