The wrong product was shipped and when I filled in a Return form I was told that my claim had been denied. I tried redress through customer services but was blocked from completing the form on the bas... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
LIGHTS ARE AMAZING worked perfectly for our wedding. Light up the lake amazing very long! However they arrived a day before the wedding when we order a week before and packaging was just a cardboard b... Se mer
Företaget har svarat
The efficiency in supplying the various lights was very good. So far, very reliable. The products look sleek and fit with what we are trying to do to improve the lighting quality. There will be more p... Se mer
Clear tracking and updates both from the seller and courier were helpful. The batten lights purchased are exceptionally bright, cheap, and very easy to install. Would recommend.
Företagsinformation
- Lampbutik
- också i
- Lampgrossist
Om Lightexpert.co.uk
Skrivet av företaget
Welcome to Lightexpert.co.uk!
In our shop, you can find the highest quality and most affordable LED lamps in the United Kingdom. Our assortment mainly includes functional LED lighting, which is primarily used in offices, barns, warehouses, shops, restaurants, hotels, schools, workshops, and more.
Besides LED lighting, we also offer all the necessary accessories. Moreover, you can contact us for all your lighting plans.
Kontaktuppgifter
De Schakel 72, 5651 GH, Eindhoven, Nederländerna
- +31 (0)85 000 55 91
- help@teqvion.com
- lightexpert.co.uk
4,0
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Return address could not be found by Royal Mail !
Ordered 4 up down lights but the wrong colour was delivered. After a phone call and many emails I was sent a return address . Sent the parcel at a cost of £9.05 and the address does not exist . Now no reply from customer service.
18 augusti 2026
Omdöme utan inbjudan
Svar från Lightexpert.co.uk
We sincerely apologize for the issues with your order and the difficulties you've faced with the return process. We are actively investigating this matter to understand why the wrong color was sent and why the return address was incorrect. We are committed to resolving this for you.
LED strip light
Great quality item and super easy to fit good delivery within a few days and keenly priced many thanks
Robert 🏴
5 augusti 2026
Svar från Lightexpert.co.uk
We're so glad to hear you're pleased with the item's quality and ease of fitting, as well as our prompt delivery and pricing. We truly appreciate your positive feedback!
Not the best communication but the…
Not the best communication but the produce seems to be good. I like the fact you don’t have a separate transformer that the unit just needs to have a 240 supply no messing around finding somewhere to mount additional components
3 augusti 2026
Svar från Lightexpert.co.uk
We're glad to hear you appreciate the integrated design and product quality. We acknowledge your feedback regarding communication and are always working to improve our customer interactions.
Easy to order online
Easy to order online, fast delivery and great light fittings at very reasonable prices.
4 augusti 2026
Svar från Lightexpert.co.uk
We're delighted to hear that ordering online was easy for you and that you experienced fast delivery. It's wonderful to know you're pleased with the quality and value of our light fittings.
Great service and communication and the…
Great service and communication and the Samsung LED battens are perfect. Prompt delivery.
13 augusti 2026
Svar från Lightexpert.co.uk
We're so happy to hear about your positive experience with our service and communication! It's fantastic that the Samsung LED battens are perfect and that you received them promptly. Thank you for your kind words!
Good company good products good prices
Ordering is easy and good website. Delivery took a bit of time as it looked like it was from outside UK despite the .co.uk on the website name. The exterior lamps I bought were a good price and decent quality. However fitting them is very tricky as some of the fixing were small and fiddly,the connector blocks are very tight to get 2 wires into. I was fitting to a rendered wall and this meant the bolts that run from the back just popped back out as soon as you offered up the nut. Important to note they look amazing now they are up.
P.S. if you get the Ledvion smart bulbs. They only work on 2.4hz WiFi.
And the recommended app to control the bulbs is janky and unreliable. I found Smart home on playstore and connecting was a breeze. I have 12 bulbs all in and they communicate very well. No noticeable lag on your WiFi. I'd use lightexpert again.
14 augusti 2026
Svar från Lightexpert.co.uk
We appreciate you taking the time to share your detailed feedback with us. We are glad to hear that you found our website easy to use and that the exterior lamps met your expectations in terms of price and quality, and that they look amazing now they are installed. We acknowledge your comments regarding the delivery time and the challenges you faced during the installation process due to the small fixings and tight connector blocks, especially with the rendered wall. Your insights are valuable, and we will certainly review these aspects to improve our product design and user experience. We are also grateful for your helpful tip about the Ledvion smart bulbs and the "Smart home" app; this information will be very beneficial to other customers. We are pleased to know that despite the difficulties, you would consider using us again.
Fast delivery good quality product…
Fast delivery good quality product excellent service
14 augusti 2026
Svar från Lightexpert.co.uk
We're delighted to hear that you received your product quickly and were pleased with its quality, as well as our service. Thank you for your wonderful feedback!
Svar från Lightexpert.co.uk
We're so glad we met your expectations! Thank you for your wonderful feedback.
Good value product for the price happy…
Good value product for the price happy with purchase and quick delivery.
12 augusti 2026
Svar från Lightexpert.co.uk
We're so happy to hear that you're pleased with the value of our product and your quick delivery experience. Thank you for your positive feedback!
The lights are lovely
The lights are lovely, have remote controlled version 25% lovely as mood lighting up to 100% which is a good strong light. Delivered very fast after ordering within couple of days.
13 augusti 2026
Svar från Lightexpert.co.uk
We're delighted to hear how much you love the lights and their remote-controlled features, offering both mood and strong illumination! It's also wonderful to know they arrived so quickly.
I have only taken delivery of the items…
I have only taken delivery of the items they are not installed so I am unable to comment further other than to say the flex seems short
30 juli 2026
Svar från Lightexpert.co.uk
We appreciate your initial thoughts on the items. We understand your point about the flex length and hope the installation goes smoothly for you.
Excellent experience
Excellent experience, this was my first time using Lightexpert, it certainly won’t be my last. The LED battens were delivered quickly, they were good quality and easy to fit, giving off a great light. They were also extremely good value for money!
11 augusti 2026
Svar från Lightexpert.co.uk
We are so pleased to hear about your excellent first experience with us! It's wonderful that our LED battens met your expectations for quality, ease of fitting, and brightness, all while offering great value. We appreciate your kind words.
Fast delivery and great price
30 juli 2026
Svar från Lightexpert.co.uk
We're delighted to hear that you were pleased with our prompt delivery and competitive pricing. Thank you for sharing your positive experience!
Brilliant
Excellent value for money and the delivery was very quick too. Cannot fault this company.
The light itself is excellent and it was so easy to order too
11 augusti 2026
Svar från Lightexpert.co.uk
We are so happy to hear that you found our product to be excellent value for money and that your delivery was very quick. We're also delighted that ordering was easy!
Easy to install
Easy to install , and set up . Great price, delivered and received quickly.
10 augusti 2026
Svar från Lightexpert.co.uk
We're so pleased to hear that the installation and setup were easy for you! It's also wonderful to know you found the price great and that delivery was quick.
Lights are great
Lights are great, really pleased with the quality and design. Unfortunately, the delivery is particularly slow and difficult to track when to get an ETA.
29 juli 2026
Svar från Lightexpert.co.uk
We're glad you're pleased with the lights' quality and design. We understand your frustration with the slow and hard-to-track delivery. We are actively working to improve our shipping process.
Items as described and arrived quickly
10 augusti 2026
Svar från Lightexpert.co.uk
We're so happy to hear that your items arrived quickly and were as described! We appreciate your positive feedback.
I had a delivery address problem (my…
I had a delivery address problem (my fault). Lightexpert were easy to contact and a human actually answered very quickly and politely and was extremely helpful. A happy customer.
10 augusti 2026
Svar från Lightexpert.co.uk
We're so glad we could assist you with your delivery address issue! It's wonderful to hear our team provided quick and helpful support. We appreciate your kind words.
Svar från Lightexpert.co.uk
We're delighted to hear that you found our ordering process easy, our pricing excellent, and our delivery fast! Your positive feedback truly makes our day.
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